Model # PWHUB-WH18

Internet #206582561

Wink Smart Home HUB
0869518000113

Wink Discontinued

Smart Home HUB

  • Wink works with all your favorite brands
  • Start with as few or as many products as you like
  • Its simple, friendly interface is easy to use
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Frequently Bought Together

Installation Options

Product Overview

  • Wink works with all your favorite brands
  • Start with as few or as many products as you like
  • Its simple, friendly interface is easy to use
Wink is the quick and simple way to connect you and the products you rely on every day in your home. You can manage products from multiple brands on a single app, allowing you to select the products that are right for your life. Control lights, locks, thermostats, blinds, and more from anywhere in the world. Receive alerts to keep you informed about what is happening at home. Program smart products to operate based on your schedule.
  • All of your favorite smart products seamlessly connected by 1 simple app
  • Wink hub allows your diverse collection of smart products to speak the same wireless language so you can easily control them from the Wink app
  • Easy set up: download the Wink app, connect your hub in matter of minutes, add your favorite smart products
  • No monthly fees, ever
  • Beautifully designed mobile app that keeps you connected to your home - no matter where you are
  • Supports; Wi-Fi, Bluetooth LE, Z-wave, ZigBee, Lutron ClearConnect, Kidde
  • Wink app is compatible with a minimum iOS 8 and android 4.0
  • Supports; Wi-Fi, Bluetooth LE, Z-Wave, ZigBee, Lutron ClearConnect, Kidde


  • Click here for more information on Electronic Recycling Programs

Product Overview

  • Wink works with all your favorite brands
  • Start with as few or as many products as you like
  • Its simple, friendly interface is easy to use
Model #: PWHUB-WH18
Internet #: 206582561

Wink is the quick and simple way to connect you and the products you rely on every day in your home. You can manage products from multiple brands on a single app, allowing you to select the products that are right for your life. Control lights, locks, thermostats, blinds, and more from anywhere in the world. Receive alerts to keep you informed about what is happening at home. Program smart products to operate based on your schedule.

  • All of your favorite smart products seamlessly connected by 1 simple app
  • Wink hub allows your diverse collection of smart products to speak the same wireless language so you can easily control them from the Wink app
  • Easy set up: download the Wink app, connect your hub in matter of minutes, add your favorite smart products
  • No monthly fees, ever
  • Beautifully designed mobile app that keeps you connected to your home - no matter where you are
  • Supports; Wi-Fi, Bluetooth LE, Z-wave, ZigBee, Lutron ClearConnect, Kidde
  • Wink app is compatible with a minimum iOS 8 and android 4.0
  • Supports; Wi-Fi, Bluetooth LE, Z-Wave, ZigBee, Lutron ClearConnect, Kidde


  • Click here for more information on Electronic Recycling Programs

Info & Guides

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Specifications

Dimensions

Product Depth (in.)
7.25
Product Height (in.)
1.75
Product Width (in.)
7.25

Details

Color Family
White
Color/Finish
White
Features
No Additional Features
Included
AC/DC Adapter
Indoor/Outdoor
Indoor Only
Maximum Number of Paired Devices
250
Maximum Operating Range (ft.)
30
Network Connectivity
Wireless N
Operating System Compatibility
Android,iOS
Power Options
Plug-in
Power Type
Corded
Product Weight (lb.)
.9lb
Requires Hub?
Item is a Hub or Smart Assistant
Returnable
90-Day
Smart Home
Smart Home Enabled
Smart Home Protocol
Bluetooth,Clear Connect,Wi-Fi,Z-Wave,ZigBee,ZigBee HA
Voice Control Hub Required
Alexa via Wink Hub Google Assistant via Wink Hub
Works With
Alexa, Ecobee, Google, LIGHTIFY, Lutron, Nest, Ring, WeMo, Wink

Warranty / Certifications

Manufacturer Warranty
1-year limited warranty

Specifications

Dimensions

Product Depth (in.)
7.25
Product Height (in.)
1.75
Product Width (in.)
7.25

Details

Color Family
White
Color/Finish
White
Features
No Additional Features
Included
AC/DC Adapter
Indoor/Outdoor
Indoor Only
Maximum Number of Paired Devices
250
Maximum Operating Range (ft.)
30
Network Connectivity
Wireless N
Operating System Compatibility
Android,iOS
Power Options
Plug-in
Power Type
Corded
Product Weight (lb.)
.9lb
Requires Hub?
Item is a Hub or Smart Assistant
Returnable
90-Day
Smart Home
Smart Home Enabled
Smart Home Protocol
Bluetooth,Clear Connect,Wi-Fi,Z-Wave,ZigBee,ZigBee HA
Voice Control Hub Required
Alexa via Wink Hub Google Assistant via Wink Hub
Works With
Alexa, Ecobee, Google, LIGHTIFY, Lutron, Nest, Ring, WeMo, Wink

Warranty / Certifications

Manufacturer Warranty
1-year limited warranty

Questions & Answers

does it work with android phones

we are planning to buy wink smart phone hub. does it work with adnroid smart phone. what else do we need besides the hub
Asked by: coco
Yes
Answered by: hcusnir
Date published: 2018-04-26

Does this device need to connect to a router or other internet service provider gateway ? How does this product connect to the internet ?

How does this product connect to the internet ? Do you need to have an internet service provider as well as the "wink" in order to manage your home ?
Asked by: George
wireless Router
Answered by: hcusnir
Date published: 2018-04-26

Will this work with the NEST smoke detector

Asked by: Ron
Yes
Answered by: Michael
Date published: 2018-03-01

Do I need this product if I have an amazon Alexa, is this in addition to Alexa or same thing?

Do I need this product if I have an amazon Alexa, is this in addition to Alexa or same thing?
Asked by: Bexray
Yes you do. This is a hub that relays commands to your controllable devices. Alexa's app has the Wink as a feature set allowing you to instruct Alexa to control the devices connected to Wink.
Answered by: JDavis
Date published: 2017-09-26
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Customer Reviews

Smart Home HUB is rated 4.0 out of 5 by 178.
Rated 5 out of 5 by from Even if the product wasn't so great (and it IS!), I'd still recommend this device and this compan... Even if the product wasn't so great (and it IS!), I'd still recommend this device and this company for the tremendous customer service their support team provides! The cell phone service reps sure could take some lessons from this company! I called their support line, and their rep, Greg, literally walked me through everything from opening the box through syncing the HUB with my Alexa dot and the smart light bulb I bought for my front porch. He was patient, informative, and his instructions were really easy to follow. Once it was all set up, it worked like a charm! I told Alexa to turn on my porch light, and there it was! The Wink app also has a setup for dusk-to-dawn lighting and other cool features. This was definitely a great purchase!
Date published: 2018-03-30
Rated 1 out of 5 by from This first gen hub does not have an Ethernet port... This first gen hub does not have an Ethernet port and it has a inherent design flaw where the RF front-end gets saturated to point where you have to place the hub at a sweet spot distance to get it to update its firmware. So it can't be too close to your router nor can it be too far. After days of trying to update the product, spending hours with Wink technical support, the firmware finally updated so it can work with my Schlage deadbolt lock. There's a reason why this first-gen Wink hub is so cheap. Stay far away from it unless you want to tinker and spend a lot of time troubleshooting.
Date published: 2017-08-08
Rated 5 out of 5 by from Great Product, excellent service Not only have I been impressed with all the WINK possibilities I have with just my lights and locks, I have been even more impressed with WINK's customer service!! Anytime I have had an issue, my phone called has been answered in under a minute (YES, I really mean less then 60 seconds), I have had a well spoken English speaking individual help me, and they know exactly how to help and explain the issue without belittling or asking cue carded questions. I have told them everytime, they are the best customer service department I have ever experienced! I cannot express how great the WINK team is! I will be a customer for life if they continue providing this great of service!
Date published: 2016-03-09
Rated 5 out of 5 by from Wink for the Smart HOme I have found this to be a great device to have working with the "smart home" concept. It took some time to install because (like all technology) it had to be updated during installation, so patience is important. Once installed we were able to connect to other devices for control of outlets and lights. Wink performs well with Amazon Echo and we use it to turn on and off lights via Echo as well as our phones. We use Wink to connect to the front door lock and via Wink we can control the front door lock from anywhere. We use Wink to set up schedules for lights, nightlights and such. I have also used Wink to set schedules for lights while out of for the weekend. Really enjoy the product.
Date published: 2016-03-01
Rated 4 out of 5 by from I bought this to start some home lighting automation projects. I have been using it about a mont... I bought this to start some home lighting automation projects. I have been using it about a month, though currently all I have are some GoControl light bulbs that I used in a partial finished basement. These are pull chain fixtures, so in combination with the wink hub, I can now control these from my phone. Pairing the light bulbs was extremely simple, and the hub has been responsive so far. I did have some initial problems pairing my phone to the hub - I had to try it in a few different locations before it paired. From my experience, it needed to be within a few feet of the router, and away from any other wireless devices (smart tv, roku, etc). Once the initial setup was complete, it seems to be less sensitive, and I was able to place it near the smart tv for everyday use.
Date published: 2017-09-10
Rated 5 out of 5 by from Smart product When I receive this product I really didn't know a lot about it more I work with it more I learn. I head earlier installed Z-wave switch and now it have full functionality. This product work like alexa only difference it does not have voice recognition. The wink will work with many different WiFi ready product I will try to name some: you can add another hub to this hub, Kidde smoke alarm, nest protect, amazon eco, Blinds such as Bali, Pella, Z Wave blind, Ring door bell, ceiling fans, garage door, home thermostat 8 different ones, Light switches a lot of them, plug in switches a lot of them to, windows sensors like one for home alarms, motion detectors, cameras like arlo, dropcam, nest and ring cam. why do I like this product? It is simple to instal, user friendly and it guide you through the setup, once you set it up it will do the things that you had to do it before. For example before I only could rely on motion detector to turn my outside light when someone is approaching the house or turn them ON and remember to turn them off. Now i have set it up in wink to work with my ring bell together if ring detect the motion turn the outside light on top of that I set the timer for my outside lights to star at sundown and off at 10PM and following morning light on at 4:30 AM and off on sun up, SAVE SOME POWER. All of this you can set it up in this HOME HUB because it have robat, before that some time I will forget to turn off outside light. you have someone coming to service your furnace no problem if you trust them open garage from your work, or unlock the front door for them. The possibilities are endless. Best of all you can use it as a home alarm system without paying monthly fees.
Date published: 2016-11-28
Rated 5 out of 5 by from I keep adding more products to my smart hub! Love it! I purchased the WINK smart hub a few months ago and continue to fall more in love with it as I add products. I now have 18 items on my wink hub. including lights, keyless door entry and smoke detector. I have just ordered the Rachio smart irrigation control and the Zwave wireless lighting control outdoor module for our landscape lighting. I have called WINK customer care department twice and both times they resolved the issue in minutes (internet issue, not the hub itself). Not only do I get a live person to talk to, they put me through to a technician quickly both times I called.
Date published: 2016-03-17
Rated 4 out of 5 by from Easy setup! This was my first venture into this type of product. The setup could not have been easier. After setting up my Wink account via my cellphone I powered up the unit and it connected quickly. The multi-colored led on the unit flashes (or not) to indicate its status during the setup process. After about 10 minutes total the unit was ready. The Wink app on my cellphone connected to the unit and was ready to connect additional appliances, such as smart bulbs, thermostats, etc. My only negative was that it would not link up with the CREE Smart bulbs that I had purchased, but in all fairness it was the CREE labeling that made the compatibility claim and not the WINK information. I will be exchanging my CREE bulbs for a Wink recommended brand.
Date published: 2016-03-08
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