Model # PWHUB-WH18

Internet #206582561

Wink Smart Home HUB
0869518000113

Wink Discontinued

Smart Home HUB

  • Wink works with all your favorite brands
  • Start with as few or as many products as you like
  • Its simple, friendly interface is easy to use
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Frequently Bought Together

Frequently Bought Together

Product Overview

  • Wink works with all your favorite brands
  • Start with as few or as many products as you like
  • Its simple, friendly interface is easy to use
Wink is the quick and simple way to connect you and the products you rely on every day in your home. You can manage products from multiple brands on a single app, allowing you to select the products that are right for your life. Control lights, locks, thermostats, blinds, and more from anywhere in the world. Receive alerts to keep you informed about what is happening at home. Program smart products to operate based on your schedule.
  • All of your favorite smart products seamlessly connected by 1 simple app
  • Wink hub allows your diverse collection of smart products to speak the same wireless language so you can easily control them from the Wink app
  • Easy set up: download the Wink app, connect your hub in matter of minutes, add your favorite smart products
  • No monthly fees, ever
  • Beautifully designed mobile app that keeps you connected to your home - no matter where you are
  • Supports; Wi-Fi, Bluetooth LE, Z-wave, ZigBee, Lutron ClearConnect, Kidde
  • Wink app is compatible with a minimum iOS 8 and android 4.0
  • Supports; Wi-Fi, Bluetooth LE, Z-Wave, ZigBee, Lutron ClearConnect, Kidde


  • Click here for more information on Electronic Recycling Programs

Product Overview

  • Wink works with all your favorite brands
  • Start with as few or as many products as you like
  • Its simple, friendly interface is easy to use
Model #: PWHUB-WH18
Internet #: 206582561

Wink is the quick and simple way to connect you and the products you rely on every day in your home. You can manage products from multiple brands on a single app, allowing you to select the products that are right for your life. Control lights, locks, thermostats, blinds, and more from anywhere in the world. Receive alerts to keep you informed about what is happening at home. Program smart products to operate based on your schedule.

  • All of your favorite smart products seamlessly connected by 1 simple app
  • Wink hub allows your diverse collection of smart products to speak the same wireless language so you can easily control them from the Wink app
  • Easy set up: download the Wink app, connect your hub in matter of minutes, add your favorite smart products
  • No monthly fees, ever
  • Beautifully designed mobile app that keeps you connected to your home - no matter where you are
  • Supports; Wi-Fi, Bluetooth LE, Z-wave, ZigBee, Lutron ClearConnect, Kidde
  • Wink app is compatible with a minimum iOS 8 and android 4.0
  • Supports; Wi-Fi, Bluetooth LE, Z-Wave, ZigBee, Lutron ClearConnect, Kidde


  • Click here for more information on Electronic Recycling Programs

Info & Guides

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Specifications

Dimensions

Product Depth (in.)
7.25
Product Height (in.)
1.75
Product Width (in.)
7.25

Details

Color Family
White
Color/Finish
White
Indoor/Outdoor
Indoor Only
Maximum Number of Paired Devices
250
Maximum Operating Range (ft.)
30
Network Connectivity
Wireless N
Operating System Compatibility
Android,iOS
Power Options
Plug-in
Power Type
Corded
Product Weight (lb.)
.9lb
Requires Hub?
Item is a Hub or Smart Assistant
Returnable
90-Day
Smart Home
Smart Home Enabled
Smart Home Protocol
Bluetooth,Clear Connect,Wi-Fi,Z-Wave,ZigBee,ZigBee HA
Voice Control Hub Required
Alexa via Wink Hub Google Assistant via Wink Hub
Works With
Alexa, Ecobee, Google, LIGHTIFY, Lutron, Nest, Ring, WeMo, Wink

Warranty / Certifications

Manufacturer Warranty
1-year limited warranty

Specifications

Dimensions

Product Depth (in.)
7.25
Product Height (in.)
1.75
Product Width (in.)
7.25

Details

Color Family
White
Color/Finish
White
Indoor/Outdoor
Indoor Only
Maximum Number of Paired Devices
250
Maximum Operating Range (ft.)
30
Network Connectivity
Wireless N
Operating System Compatibility
Android,iOS
Power Options
Plug-in
Power Type
Corded
Product Weight (lb.)
.9lb
Requires Hub?
Item is a Hub or Smart Assistant
Returnable
90-Day
Smart Home
Smart Home Enabled
Smart Home Protocol
Bluetooth,Clear Connect,Wi-Fi,Z-Wave,ZigBee,ZigBee HA
Voice Control Hub Required
Alexa via Wink Hub Google Assistant via Wink Hub
Works With
Alexa, Ecobee, Google, LIGHTIFY, Lutron, Nest, Ring, WeMo, Wink

Warranty / Certifications

Manufacturer Warranty
1-year limited warranty

Questions & Answers

does it work with android phones

we are planning to buy wink smart phone hub. does it work with adnroid smart phone. what else do we need besides the hub
Asked by: coco
Yes
Answered by: hcusnir
Date published: 2018-04-26

Does this device need to connect to a router or other internet service provider gateway ? How does this product connect to the internet ?

How does this product connect to the internet ? Do you need to have an internet service provider as well as the "wink" in order to manage your home ?
Asked by: George
wireless Router
Answered by: hcusnir
Date published: 2018-04-26

Will this work with the NEST smoke detector

Asked by: Ron
Yes
Answered by: Michael
Date published: 2018-03-01

Do I need this product if I have an amazon Alexa, is this in addition to Alexa or same thing?

Do I need this product if I have an amazon Alexa, is this in addition to Alexa or same thing?
Asked by: Bexray
Yes you do. This is a hub that relays commands to your controllable devices. Alexa's app has the Wink as a feature set allowing you to instruct Alexa to control the devices connected to Wink.
Answered by: JDavis
Date published: 2017-09-26
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Customer Reviews

Smart Home HUB is rated 4.0 out of 5 by 178.
Rated 5 out of 5 by from An excellent SmartHome hub! At the cost of $70, the Wink Hub is by far the best SmartHome device on the market. It has a lot of compatibility with smart-devices other than their own-- a very big plus, trust me! Do research as needed but know that this device will not do you wrong. It's integration with Amazon Echo is amazing-- for example we can say: "Alexa, turn on Kitchen overhead" and it done, this goes for any smart device already under Wink's control. As stated above it now all of them unlike our past experiences of having to use different apps and hubs for various smart devices. We have since expanded our system with two Wink's Relay panels, although they are not required due to their Wink's excellent app and integration just mentioned we do enjoy having ease access the now nineteen, and growing, devices throughout the home including ease access to our Neat thermostat down stairs. Of course all this can further be controlled remotely when we are away the house due to Wink's remote accessibility features.
Date published: 2016-04-17
Rated 4 out of 5 by from A wobbly at the start.... Following the directions will get you going with the Wink Hub... maybe. GE recommends you place the hub at least 15 feet from your router. I did that and it never paired up with my router. After several frustrating hours, I called their tech support and was told to put it within 3 feet of the router and try it. Of course, it worked. BUT, when I moved it to a central location as suggested, it dropped connectivity. I now have it about 2 feet away from my router and it is rock-solid. It readily finds the different modules I have and the app is extremely easy to use. Compatibility is superb. I read that it has more compatibility than quite a few of the higher end hubs costing MUCH more. I believe it! The most important of this compatibility is to my Amazon Echo. The Echo picked right up on it and every device connected to it (21 in all). Build quality is "high-end Chinese". Not flimsy by any means but not Sony or Panasonic grade. All in all, I would and do highly recommend this to anyone starting out in home automation.
Date published: 2016-09-03
Rated 5 out of 5 by from Wink for the Smart HOme I have found this to be a great device to have working with the "smart home" concept. It took some time to install because (like all technology) it had to be updated during installation, so patience is important. Once installed we were able to connect to other devices for control of outlets and lights. Wink performs well with Amazon Echo and we use it to turn on and off lights via Echo as well as our phones. We use Wink to connect to the front door lock and via Wink we can control the front door lock from anywhere. We use Wink to set up schedules for lights, nightlights and such. I have also used Wink to set schedules for lights while out of for the weekend. Really enjoy the product.
Date published: 2016-03-01
Rated 5 out of 5 by from Great Product, excellent service Not only have I been impressed with all the WINK possibilities I have with just my lights and locks, I have been even more impressed with WINK's customer service!! Anytime I have had an issue, my phone called has been answered in under a minute (YES, I really mean less then 60 seconds), I have had a well spoken English speaking individual help me, and they know exactly how to help and explain the issue without belittling or asking cue carded questions. I have told them everytime, they are the best customer service department I have ever experienced! I cannot express how great the WINK team is! I will be a customer for life if they continue providing this great of service!
Date published: 2016-03-09
Rated 4 out of 5 by from Easy setup! This was my first venture into this type of product. The setup could not have been easier. After setting up my Wink account via my cellphone I powered up the unit and it connected quickly. The multi-colored led on the unit flashes (or not) to indicate its status during the setup process. After about 10 minutes total the unit was ready. The Wink app on my cellphone connected to the unit and was ready to connect additional appliances, such as smart bulbs, thermostats, etc. My only negative was that it would not link up with the CREE Smart bulbs that I had purchased, but in all fairness it was the CREE labeling that made the compatibility claim and not the WINK information. I will be exchanging my CREE bulbs for a Wink recommended brand.
Date published: 2016-03-08
Rated 4 out of 5 by from Good buy Bought the schlage lock first and then went back to get the Wink Hub. Once I had it, I got ready to make it work, but had some problems. Contacted Chris and customer support for Wink, and he was fantastic. Found out that the hub was actually logged into by someone else and that was the reason it didn't work. Once he had all the information, he reset back to factory and said I should be good to go. He stayed with me while I tried, but still had problems. Fist I had it to close to my router and the next thing was the wireless settings. Once I fixed all that, everything worked great. As soon as it connected I was good to go. Did a quick firmware update and got my lock working remotely. Many thanks to Chris for all his help and I believe I will be getting some more items to add to the hub. Lights, thermostat, etc. Satisfied with the purchases.
Date published: 2016-03-16
Rated 1 out of 5 by from Not all products connect well I have purchased a lot of smart product for my home and this is by far one of the worst. There's a reason everyone says "excellent customer service"!!!! Because you will need to call! They are very helpful no doubt. My first one would not work and they said that I could get a discount to purchase a new one. I had only had it a couple of months and the connectivity had been sketchy since the start. I bought many of the GE link light bulbs which we love but they need to be able to use a different hub. The major problem is continued connectivity. I bought a Lutron wifi light switch and could not connect it!!! I ended up going out and buying a Litron hub that worked. My Philips Hue bulbs have never had a moment worth of trouble-as a side note. If you want frustration with GE link bulbs then this would be the item for you.
Date published: 2016-06-30
Rated 1 out of 5 by from Don't waste your money!! Bought this product over a year ago and it's been nothing but headaches. Had to send it away to get repaired. Meanwhile I was stuck with a lighting system in my house that didn't work. Got it back and had to spend countless hours reprogramming and setting the system up. Every time they make mandatory updates to the software the system crashes and you have to delete, reconnect and reprogram all of your devices. Recently several of my devices don't work at all anymore and Wink has told me that they no longer support those devices. Now I'm stuck with a bunch of expensive lights and switches that no longer work so I have to either find an alternative type of switch/light that will work with wink or scrap the whole wink system with a different hub. I've spoke to several Wink reps including the supervisors and they've all basically said that there is nothing they can do for me.
Date published: 2016-03-19
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