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Questions and Answers for AMERICAN GAS LOG Aspen Whisper 24 in. Vented Natural Gas Fireplace Logs, Complete Set with Pilot Kit and On/Off Variable Height Remote

Internet #310801781

Model #AW24HD2PSS101R

Store SKU #1004635803

Aspen Whisper 24 in. Vented Natural Gas Fireplace Logs, Complete Set with Pilot Kit and On/Off Variable Height Remote
(107)Questions & Answers (87)
  • For indoor use, outputs 67,000 BTU per hour
  • 7 hand-painted concrete logs look like natural wood
  • Has burner, remote, grate, logs, sand, embers, rock, connections
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Questions & Answers

87Questions
caret
Q:Is the installation easy
by|Dec 4, 2023
0 Answer
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caret
Q:My dimensions are 37” front, 27” back and 22” deep. Will the 24” set fit? Thank you!
by|Nov 25, 2023
2 Answers
Answer This Question

A:  Based on the measurements provided, a 24” will not fit in your fire box. You will need to go with an 18” set

by|Nov 29, 2023

    A:  Yes, given the measurements provided, a 24 set will fit

    by|Nov 29, 2023
      caret
      Q:i have a fireplace box with flue with gas line already installed . Do I need any other requirements like a glass enclosed case?
      by|Nov 17, 2023
      0 Answer
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      caret
      Q:Will this gas log work during a power outage? How much can the flame be controlled?
      by|Nov 14, 2023
      1 Answer
      Answer This Question

      A:  This unit does not require any power to operate other than batteries. This unit will keep you warm during a power outage

      by|Nov 22, 2023
        caret
        Q:My dimensions are 36” front, 21” back, depth of 17.5” and height is 23”. Would the 24” log set work
        by|Nov 13, 2023
        1 Answer
        Answer This Question

        A:  Given the measurements provided, the 24 gas log set will work in your fireplace

        by|Nov 27, 2023
          1 found this answer helpful
          caret
          Q:My firebox is 28 front wall, 17 1/2 back wall, 15 deep and 18 height. Will 18 inch logs with a remote start fit?
          by|Nov 13, 2023
          1 Answer
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          A:  Given the dimensions of your fireplace, the 18 log set will work

          by|Nov 22, 2023
            caret
            Q:Dimensions front 35”, back 20” and depth 16”, height 19” What size should I get?
            by|Nov 9, 2023
            1 Answer
            Answer This Question

            A:  Based on the measurements provided, a 24” will fit in your fire box.

            by|Nov 29, 2023
              caret
              Q:My fireplace is 13” deep, 22” w at back, 28” w at front and 19” high. What size logs do I need?
              by|Nov 7, 2023
              1 Answer
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              A:  Thank you for your interest in this item. Based on the opening of 28”, you will need an 18” log set.

              by|Nov 7, 2023
                caret
                Q:wall thermostat compatable?
                by|Nov 5, 2023
                1 Answer
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                A:  This unit is capable of having a wall thermostat connected, although not recommended on a vented log set as most of the heat escapes via the chimney.

                by|Nov 7, 2023
                  caret
                  Q:I have a fire place that is 37'' wide X 34'' hight X 22'' deep with glass doors that can be opened. Would the 30'' log set work with the pilot kit and remote?
                  by|Nov 1, 2023
                  1 Answer
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                  A:  Thank you for your interest in this item. Given the size opening, we recommend you purchase a 24” unit as a 30” will be too large as you need to account for the valve and required air flow

                  by|Nov 7, 2023
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                    Log Size (In.)

                    24

                    18

                    18

                    30

                    Fuel Type

                    Natural Gas

                    Natural Gas

                    Natural Gas

                    Propane

                    Included

                    Gas Connection Kit, Log Grate, Remote Control

                    Gas Connection Kit, Log Grate, Remote Control

                    Gas Connection Kit, Log Grate, Remote Control

                    Gas Connection Kit, Log Grate, Remote Control, Vermiculite

                    Features

                    Adjustable Flame, Adjustable Flame Height, Decorative, Glowing Embers, Venting Required

                    Adjustable Flame, Decorative, Glowing Embers, Venting Required

                    Adjustable Flame, Adjustable Flame Height, Decorative, Glowing Embers, Venting Required

                    Adjustable Flame, Adjustable Flame Height, Decorative, Glowing Embers, Venting Required

                    Material

                    Concrete

                    Concrete

                    Concrete

                    Concrete