Q:Does door come with handle or has to be purchased separately?
by|Apr 11, 2024
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A: Thank you for your inquiry. The Andersen 400 Series 3/4 Light Self-Storing come with the hardware or complete handle set. -Marki
by|Apr 11, 2024
Q:Do you install this door?
by|Apr 10, 2024
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Q:How do I access the screen?
by|Apr 8, 2024
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A: Thank for your question. The Andersen 400 Self-Storing Series storm door units has a window handle to easily slide the top ventilating window. The window handle is a small rectangular piece with a spring-loaded mechanism that attaches to the top frame of the ventilating window. Here's the link on how to use it and access the screen: https://helpcenter.andersenwindows.com/stormdoor/s/article/Operating-the-Window-Handle-for-Andersen-and-EMCO-Self-Storing-Series-Storm-Door - Laine
by|Apr 9, 2024
Q:How much is this door with a large pet entry?
by|Mar 31, 2024
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A: Thank you for your question. Our storm doors can only be ordered through our dealers. Prices can be obtained from them. Please go to the nearest Home Depot store or any Andersen product dealer in your area, or you may visit our website:https://www.stormdoors.com/ - Arnie
by|Apr 2, 2024
Q:Can I use this with my 400 series patio door?
by|Mar 30, 2024
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A: Thank you for posting your question. The Andersen 400 series insect screen cannot be used with Andersen or any other brand of patio door. The current offering is intended for installation on a single standard entryway that adheres to the installation opening requirements as stated in the installation instructions. Andersen patio doors have their own insect screen door offering. - Arnie
by|Apr 2, 2024
Q:can i cut the door down onsite, 2" off? ive done some doors in the past.
by|Mar 30, 2024
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A: Thank you for your question. We apologize, however, we do not recommend to modify our storm doors. - Jay
by|Mar 30, 2024
Q:is this door able to be set uf for either right swing and left swing
by|Mar 28, 2024
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A: Thank you for your question. The Andersen 400 Series is universal handing and it can be installed as right-hand or left-hand. You may check this video link for your guide: https://www.youtube.com/watch?v=yCIhFXlpQBA -Marki
by|Apr 12, 2024
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Q:I don't have room for storm door to align knobs with interior door. I need storm handle on right/swing out left, & the interior door handle left/swing inward to the right. Does this door open 90 degrees so will be able to unlock my interior door?
by|Mar 25, 2024
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A: Thank you for your question. The Andersen 400 Series Self-Storing Storm Door has an universal handle that can be installed whether it is left or right handed. - Jay
by|Mar 31, 2024
Q:Is this the door that you can pull the screen down from the top we had one before we moved and I know it was an Anderson door just not sure of the series we want another
by|Mar 23, 2024
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A: Thank you for your inquiry. The Andersen 400 Series Self-Storing Storm Door has a bottom stationary window, and a top sliding window with a retractable screen, 36 by 80 inches, in white. - Jay
by|Mar 27, 2024
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Q:Door closer not working
by|Mar 22, 2024
1 Answer
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A: We apologize regarding the issue with the closer. Please allow us to assist you with your concern, kindly contact the Andersen Solution Center at 1-855-337-8822. Kindly have the serial number of your door ready when you call. It is located anywhere on the hinge part, on a white or silver sticker. - Jay