Q:Can I just get the drain assembly without the faucet?
by|May 4, 2022
1 Answer
Answer This Question
A: Hi,
This vessel sink faucet includes pop up drain without overflow originally.
Our store also sell pop up drain with/without overflow,please search:315562334 & 315562338 on homedepot.com to check more details.
If you have any questions, please contact us team and we will do the reply quickly. Email:sales2@bwefaucet.com
Phone:917-863-7105
Sincerely,
The BWE Bathroom Sink Faucet Team
by|May 6, 2022
Q:Followed video and determined that my ceramic cartridge is bad. Where can I get a replacement?
by|Feb 3, 2022
1 Answer
Answer This Question
A: Hi,
Any further questions of bathroom faucet,please feel free to contact our After-sale customer service by email:sales2@bwefaucet.com
Hope it can help you.
Best regards,
BWE Vessel Sink Faucet
by|Feb 21, 2022
Q:Why do you still sell this trash faucet without a tool that can be used to clear the clogs?
by|Dec 13, 2021
1 Answer
Answer This Question
A: Hi,
We have professional tool can be used to clear the clogs.
If the water flow becomes smaller, we usually check the supply hose and flow regulator first.
1.You can try to check and clean the hose.
2.Please check the Youtube video:https://youtu.be/gOnS1-CRXCU;https://youtu.be/11JxmkHkK6c
Any further questions of our faucet,please feel free to contact our After-sale customer service(sales2@bwefaucet.com).
BWE will try our best to help our customer solve problem.
Best regards,
BWE Vessel Sink Faucet
by|Dec 14, 2021
Q:How high up does this sit with a vessel sink that is 5” high
by|May 13, 2021
2 Answers
Answer This Question
A: I love this sturdy dramatic beautiful waterfall faucet
by|Oct 24, 2022
1 found this answer helpful
A: Hi Sara,
Spout Height of this item is 8.66",so the height of your vessel sink should be 4"-7.5".
Your vessel sink is compatible with this item.
Hope it can help you.
BWE Vessel Sink Faucet
by|May 15, 2021
Q:Can this faucet be used with a different drain assembly to accommodate a sink with an overflow
by|Apr 3, 2021
1 Answer
Answer This Question
A: Hi,
Yes,this item include pop up drain without overflow.
If your sink is with an overflow,you can choose to use a different drain assembly.
Best regards,
BWE Waterfall Bathroom Faucet
by|Oct 24, 2022
1 found this answer helpful
Q:Is it 6” long?
by|Mar 25, 2021
1 Answer
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A: Hi Rick,
The spout reach:3.9 Inches
The spout height:8.7 Inches
The overall height:13.77 Inches
Hope it can help you.
Best regards,
BWE Waterfall Bathroom Faucet
by|Oct 24, 2022
1 found this answer helpful
Q:Is the aerator in the spout removable for cleaning, if so how is it removed.
by|Feb 18, 2021
2 Answers
Answer This Question
A: Hi Mitch,
The aerator is installed by professional tools,which can not be removed easily.
If the water flow becomes smaller, we usually advice customer to check the supply hose and flow regulator first.
1.You can try to check and clean the hose.
2.Please check the Youtube video:https://youtu.be/gOnS1-CRXCU
Hope it can help you.
Any other questions,please feel free to contact our After-sale customer service to help you(sales2@bwefaucet.com).
Best regards,
BWE Faucet
by|Mar 6, 2021
1 found this answer helpful
A: If it’s removable I don’t see an easy way
by|Oct 24, 2022
1 found this answer helpful
Q:What is the diameter of the install hole for the pop-up drain included?
by|Nov 21, 2020
1 Answer
Answer This Question
A: Hi,
Our pop up drain included is standard drain opening,which can fits standard US bathroom sink with 1-5/8"to 1-3/4 inch drain hole(40-60mm).
Hope it can help you.
Best regards,
Chloe