A: Hi there!
Thank you for contacting AHF Products.
In regards to your inquiry about the collection name for AHS521. AHS521 is part of the Bruce American Home Series Westmorland collection made exclusively for Home Depot.
Once again, thank you for contacting AHF Products. We hope this information is helpful. If you have any further questions, please feel free to contact us again by e-mail at ahfpoductsupport@ahfproducts.com or by phone at 1-866-243-2726. Additional information may also be found at our technical website www.hardwoodexpert.ahfproducts.com.
by|Jul 25, 2022
Q:Is this water resistant ?
by|Jul 7, 2022
1 Answer
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A: Hello Chavez,
Thank you for contacting us.
Regarding your inquiry, unfortunately the Bruce Plano 3/4″ Solid Maple Strip (AHS4028) is not a water resistant product and we do not offer any solid hardwood products that are.
However, we do recommend the Bruce Hydropel collection. This engineered hardwood collection features a tight locking system, a water-proof, hyper-dense wood core and coated backing, and a proprietary coating on plank edges seal out water.
For more information, please visit your local Home Depot.
Once again, thank you for contacting AHF Products. I hope this information is helpful. If you have any further questions, please feel free to contact us again by e-mail at productsupport@ahfproducts.com or by phone at 1-866-243-2726, Monday through Friday from 9am to 4:30pm, EST. Additional information may also be found at our technical website www.hardwoodexpert.com.
by|Jul 8, 2022
Q:Is matching stair nose available for this flooring?
by|Jun 24, 2022
1 Answer
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A: Hi there,
Thank you for taking the time to contact us with your question.
The stair nose for this flooring is model number T7396. I hope this information is helpful.
Please feel free to contact our Customer Services at 1-866-243-2726, Monday through Friday from 9 a.m. – 4:30 p.m. EST., if you'd like additional assistance. Have a wonderful day.
by|Jun 27, 2022
Q:Is installation of hardwood floors available?
by|Apr 26, 2022
1 Answer
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A: Hello Floor! Thank you for taking the time to contact us with your question.
To better understand your inquiry, are you looking for installation instructions or for information on someone who can assist with the installation of your flooring?
Once again, thank you for contacting AHF Products. I hope this information is helpful. If you have any further questions, please feel free to contact us again, Monday through Friday, from 9:00 am – 4:30 pm EST by e-mail at productsupport@ahfproducts.com or by phone at 1-866-243-2726.
by|Apr 27, 2022
Q:When will this item be back in stock?
by|Mar 27, 2022
0 Answer
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Q:I am trying to find out what Bruce Ash CF331 is? We bought a house and there was a partial box with the wood planks and the label had that information on it. Is it still made?
by|Jan 16, 2022
1 Answer
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A: Hi Laura,
Thank you for taking the time to contact us with your question.
Unfortunately this product is discontinued. We do not manufacture our solid hardwood in 3/4" thick by 3" wide. The solid hardwood comes in 2 1/4", 3 1/4", 4 and 5". We also no longer manufacture the solid hardwood in Ash. I apologize for the inconvenience.
Please feel free to contact our Customer Services at 1-866-243-2726, Monday through Friday from 9 a.m. – 4:30 p.m. EST., if you'd like additional assistance. Have a wonderful day.
by|Jan 17, 2022
Q:May I get waterproof in this same brand and color?
by|Jan 5, 2022
1 Answer
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A: Hi Lillie,
Thank you for taking the time to contact us with your question.
The Hydropel products only come in Hickory or Oak. The American Home is a Ash product. Hydropel is the collection name, and American Home is a collection name. Unfortunately, they will not be similar products. I hope this information is helpful.
Please feel free to contact our Customer Services at 1-866-243-2726, Monday through Friday from 9 a.m. – 4:30 p.m. EST., if you'd like additional assistance. Have a wonderful day.
by|Jan 6, 2022
Q:How much can do a 24x23 room
by|Mar 10, 2021
1 Answer
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A: Hi Max,
Thank you for contacting us with your question.
A flooring specialist at your local The Home Depot will be happy to assist by providing you with an accurate estimate of material you will need for your project.
We hope that this information is helpful. Please feel free to contact our Customer Services at 1-866-243-2726, Monday through Friday from 9 a.m. – 4:30 p.m. EST., if you'd like additional assistance.
Have a wonderful day.
by|Mar 10, 2021
Q:Why isn't stair nose available for this flooring? It's the only trim piece I can't seem to find.
by|Jan 26, 2021
1 Answer
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A: Hi Lisa,
Thank you for reaching out to us with your question.
We are excited to tell you that we do have a coordinating stairnose for the Bruce - Ash - Gunstock. The model number of the stairnose is the following:
TS9AS46H
A sales associate at your local The Home Depot will be happy to assist with having this trim special ordered for you.
We hope that this information is helpful. Please feel free to contact our Customer Services at 1-866-243-2726, Monday through Friday from 9 a.m. – 4:30 p.m. EST., if you'd like additional assistance.
Have a wonderful day.
by|Jan 28, 2021
Q:Does the Hickory Autumn Wheat have varying degrees of color, light and dark? I ordered a sample and it is consistently one color.
by|Jan 5, 2021
2 Answers
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A: Hi Bob,
Thank you for taking the time to contact us with your question.
Beautiful hardwood floors are a product of nature and therefore, not perfect. The Hickory species has a board-to-board color variation that is more pronounced -- there will be random streaks with a variety of naturally prominent colors from very light cream to dark reddish brown to sometimes very black.
We encourage you to view several actual samples of the product, before ordering what you need for your project. With multiple samples, you may be able to get a better idea of the color variation. Another option is possibly ordering one carton of the material to look at the product.
We hope that this information is helpful. Please feel free to contact our Customer Services at 1-866-243-2726, Monday through Friday from 9 a.m. – 4:30 p.m. EST., if you'd like additional assistance.
Have a wonderful day!