Questions and Answers for Bruce reDefine Golden Afternoon 22 MIL 7 in. W x 48 in. L Waterproof Click Lock Vinyl Tile Flooring (23.64 sq. ft./ctn)

A:  Hello there, Thank you for contacting AHF Products. Locking products are intended to be installed in one direction. Occasionally, it may be necessary to install a plank in the opposite direction, like working in a closet or similar.  This may be done by sliding the grooves under the tongues and working them right to left, but this is more difficult, and we recommend it be limited. I hope this information is helpful. If you have any further questions, please feel free to contact us again by e-mail at productsupport@ahfproducts.com or by phone at 1-866-243-2726, Monday through Friday from 9am to 4:30pm, EST.

A:  Hello Holden, Thank you for contacting AHF Products. The Bruce reDefine Golden Afternoon floor product is FloorScore certified, which represents industry standards for the emission of VOCs. Certification to this standard demonstrates that this product is low VOC and safe. I hope this information is helpful. If you have any further questions, please feel free to contact us again, Monday through Friday, from 9:00 am – 4:30 pm EST by e-mail at productsupport@ahfproducts.com or by phone at 1-866-243-2726.

A:  Hello Carman! Thank you for taking the time to contact us with your question. Any of our Rigid Core flooring products can be installed glue down and whenever there is anticipated wheelchair exposure, it should be glued down for the most durability. Additionally, proper care and maintenance is important to minimize grit and debris from grinding into the finish from the movement of the wheels. Once again, thank you for contacting AHF Products. I hope this information is helpful. If you have any further questions, please feel free to contact us again, Monday through Friday, from 9:00 am – 4:30 pm EST by e-mail at productsupport@ahfproducts.com or by phone at 1-866-243-2726.

A:  Hello there! Thank you for taking the time to contact us with your question. This flooring product features a lifetime Rigid Core Residential limited warranty and a 20 year Rigid Core light commercial warranty against manufacturing defects. Please follow link bit.ly/46p3Lo8 and review the warranty document on this product under the warranty instructions subheading. Select the correct document listed for Rigid Core. ​​​​​​​ Once again, thank you for contacting AHF Products. I hope this information is helpful. If you have any further questions, please feel free to contact us again, Monday through Friday, from 9:00 am – 4:30 pm EST by e-mail at productsupport@ahfproducts.com or by phone at 1-866-243-2726.

A:  Hi Kirstan! Thank you for taking the time to contact us, the attached pad is 1mm thick. Feel free to contact our Customer Services Team at 1-866-243-2726, Monday through Friday from 9 a.m. – 4:30 p.m. EST., if you'd like additional assistance. Information can also be found on our website Florexpert.com   Have a wonderful day!

A:  Hello Karen, Thank you for contacting AHF Products.  Yes, this product can be installed over radiant heat.  The radiant heated substrate must not exceed a maximum surface temperature of 85°F (29°C). I hope this information is helpful. If you have any further questions, please feel free to contact us again by e-mail at productsupport@ahfproducts.com or by phone at 1-866-243-2726, Monday through Friday from 9am to 4:30pm, EST.  Additional information may also be found at our technical website FloorExpert.com.

A:  Hi there! Thank you for taking the time to contact us, the Bruce ReDefine collection is made by Bruce exclusively for Home Depot. Bruce does not manufacture coordinating molding for the collection however, a Home Depot representative can assist in connecting you with a molding they carry on the market that coordinates through another manufacture that they carry.  Feel free to contact our Customer Services Team at 1-866-243-2726, Monday through Friday from 9 a.m. – 4:30 p.m. EST.. Information can also be found on our website Florexpert.com   Have a wonderful day!

A:  Hi ElJay, Thank you for contacting us with your question.  The reDefine flooring product already has a pad on the back of the board; therefore, no additional underlayment is recommended.   We hope that this information is helpful. If you have any further questions, please feel free to contact our technical team at 866.243.2726, Monday through Friday from 9am to 4:30pm, EST.