Q:How much weight can be placed on this floating floor? I have a piano that is incredibly heavy will this be a problem for this type of floor? I also wanted to put this in a bedroom with a queen size canopy cast iron bed how well would that work?
by|May 13, 2024
1 Answer
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A: Hello Terry! Thank you for taking the time to contact us with your question.
This flooring would be okay with either of these pieces sitting on top of it as long as they remain free standing and not fastened to the floor or the rest of the room structure. Please follow link and review our care and maintenance on this flooring which includes additional information on floor protection from furniture legs/ feet: bit.ly/44HKTBt
Once again, thank you for contacting AHF Products. I hope this information is helpful. If you have any further questions, please feel free to contact us again, Monday through Friday, from 9:00 am – 4:30 pm EST by e-mail at productsupport@ahfproducts.com or by phone at 1-866-243-2726.
by|May 13, 2024
Q:Can you instal this product over ceramic tile?
by|May 2, 2024
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A: Hello Skip,
Thank you for contacting AHF Products.
Yes, you can install the reDefine Cocoa Twilight floor over ceramic tile. All subfloors must be structurally sound, dry, clean, flat, and smooth. Ceramic tile floors and ceramic grout joints should be filled and leveled using a cementitious patch to fill and smooth any embossing in the old floor. Please click on this link to view our installation instructions which includes subfloor and subfloor preparation information: https://tinyurl.com/363teu4p
I hope this information is helpful to you. If you have any further questions, please feel free to contact us again by e-mail at productsupport@ahfproducts.com or by phone at 1-866-243-2726, Monday through Friday from 9am to 4:30pm, EST. Additional information may also be found at our technical website FloorExpert.com.
by|Jul 25, 2024
Q:I have concrete floors and will place a moisture barrier down, I see the reDefine has an attached pad, just curious if it can be used with an additional underlayment? Thanks.
by|May 1, 2024
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A: Hello Jared,
Thank you for contacting AHF Products.
With a floating installation a 6-mil poly film moisture barrier is required over concrete subfloors. Because the floor has an attached pad, we do not recommend any additional underlayment.
I hope this information is helpful. If you have any further questions, please feel free to contact us again by e-mail at productsupport@ahfproducts.com or by phone at 1-866-243-2726, Monday through Friday from 9am to 4:30pm, EST. Additional information may also be found at our technical website FloorExpert.com.
by|May 1, 2024
Q:Where is this product made
by|Apr 23, 2024
1 Answer
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A: Hello Arthur! Thank you for taking the time to contact us with your question.
Our Bruce reDefine collection is manufactured in Cambodia.
Once again, thank you for contacting AHF Products. I hope this information is helpful. If you have any further questions, please feel free to contact us again, Monday through Friday, from 9:00 am – 4:30 pm EST by e-mail at productsupport@ahfproducts.com or by phone at 1-866-243-2726.
by|Apr 25, 2024
Q:What is the part number for the transition piece? Between this floor and the tile floor to the next room?
by|Feb 23, 2024
1 Answer
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A: Hello Maggie,
Thank you for contacting AHF Products.
I’m sorry for the inconvenience, but we do not manufacture coordinating trim for the Bruce reDefine collection. You may want to speak with your Home Depot flooring associate for a suggested transition piece.
If you have any further questions, please feel free to contact us again by e-mail at productsupport@ahfproducts.com or by phone at 1-866-243-2726, Monday through Friday from 9am to 4:30pm, EST. Additional information may also be found at our technical website FloorExpert.com.
by|Feb 26, 2024
Q:What’s the recommended flooring type for a small budget for a rental property?
by|Feb 21, 2024
1 Answer
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A: Hello Ruby! Thank you for taking the time to contact us with your question.
Unfortunately, since we don’t have the facilities to sell direct, we don’t have access to price information to concisely advise on the most cost effective options. However, a commonly cost-effective product would be in our resilient flooring products. Depending on the look you are going for, our Bruce reDefine Rigid Core flooring would be a great example of this in addition to other Rigid Core products such as Bruce Hydralock. Another option would be self adhesive vinyl tile such as Stylistik II and Trafficmaster Self Stick Tile. Please visit Home Depot for samples, additional information on pricing, and how to order.
Once again, thank you for contacting AHF Products. I hope this information is helpful. If you have any further questions, please feel free to contact us again, Monday through Friday, from 9:00 am – 4:30 pm EST by e-mail at productsupport@ahfproducts.com or by phone at 1-866-243-2726.