Questions and Answers for COLOURTREE 12 ft. x 12 ft. 260 GSM Reinforced (Super Ring) Brown Triangle Sun Shade Sail

A:  Hi Steve, kindly refer to our use and care manual besides the product bullet points. As for maintenance, a gentle hose down with light detergent does the trick!

A:  I've had mine up and down repeatedly. I know I've had some good 30+ mph wind gusts and it's been ok. As always, the rope is what'll break at the knots

A:  Hi Chris, great question! Our Super Ring line can withstand gusts up to 60 mph.

A:  Thanks for asking, Tk! Each side of the triangle is 20'.

A:  Hi Theo thanks for asking! Our super ring line is not waterproof though it is water resistant meaning consistent exposure to rain won't compromise the sail's fabric. The majority of rainfall will not get through the sun shade sail especially if installed at an angle.

A:  Hi JP, thanks for asking. Our Super Ring shade sail is made of High Density Polyethylene.

A:  Great question John! Our installation hardware will be available for sale by the end of this week (8/7).

A:  I used only the parts listed in the kit.

A:  Typed in winch for shade sails and got this in HD web site: Top-Notch Tension Ratchet Winch Triangle Sun Shade Sail Canopy Cable Wire Installation Kit Seems to be out of stock...hopefully you can find it elsewhere? Also found another option: https://www.tenshon.com/pages/super-easy-shade-sail-pulley-install-in-30-seconds

A:  Home Depot SKU# 1005826846 or 100582648 Colourtree top-notch tension ratchet winch triangle sun shade canopy cable wire installation kits

A:  Thanks for asking JL! The ratcheting winch is not currently for sale through ColourTree though we are working on that! You may be able to find something similar through Home Depot though.