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Questions and Answers for ComfortBilt HP21 Pellet Stove 2,400 sq. ft. EPA Certified with Auto Ignition

Internet #302269488

Model #HP21-Black

Store SKU #1002560377

  • Save Money with a 79% Efficient Pellet Stove
  • Robust Design made with Heavy Gage Steel
  • Top Mounted Hopper Lid for Easy Access

Questions & Answers

102Questions
caret
Q:Is a 2800 sq ft pellet stove too big for an 1800 to 2000 sq ft home? The stove will be located in my basement. Just wondering if an over sized unit in a smaller home is recommended or not. Trying to decide between HP22 or HP21. Thank you.
by|May 23, 2024
1 Answer
Answer This Question

A:  The 22 would be a better choice as the hopper is larger, the heat output would be more but you still have the 5 heat levels as well as the built in thermostat. You could go with the 21 with the hopper extension that holds an extra 30lbs but the 22 is our flagship and an excellent choice for a basement.

by|May 24, 2024
    caret
    Q:Can this stove be programmed to turn on then off at specific times? Say on at 6am off at 10am. specifications say it can be set to a temperature but curious about my question above
    by|Feb 10, 2024
    1 Answer
    Answer This Question

    A:  Yes. The unit has built in weekly programming that allows for time quadrants per each of the 7 days.

    by|Feb 11, 2024
      caret
      Q:Can this stove be connected to a thermostat in the house or does it only run off its own computer system?
      by|Jan 29, 2023
      1 Answer
      Answer This Question

      A:  Yes it can be hooked to a wall thermostat. The built in thermostat has a range of 61 to 82 degrees. But yes you can run it to a conventional thermostat.

      by|Mar 3, 2023
        caret
        Q:How do you attach the collar to the wood pellet stove
        by|Dec 2, 2022
        1 Answer
        Answer This Question

        A:  A real thick 1/4 inch high bead of hi-temp silicone caulking and let set for 6 hours.

        by|Dec 2, 2022
          caret
          Q:Is there a need for a fresh air intake pipe in a cellar installation?
          by|Nov 20, 2022
          1 Answer
          Answer This Question

          A:  Yes, in a celler,basement,garage,and mobile homes. Those areas you would pulling in cold drfaty air constantly.

          by|Feb 9, 2023
            caret
            Q:installed my comfortbilt pellet stove only to realize the firepot is missing. THIS REALLY SUCKS! also received it gouged on the front. NOT HAPPY AS I CAN'T BURN AS OF NOW.
            by|Nov 20, 2022
            1 Answer
            Answer This Question

            A:  Sorry for any problems. Yes, we have the issue being resolved. The firepot is shipping overnight.

            by|Nov 21, 2022
              caret
              Q:How far off the wall do I have to place it
              by|Nov 19, 2022
              1 Answer
              Answer This Question

              A:  Minimum is 2 inches but best results are around 4 inches.

              by|Dec 28, 2022
                1 found this answer helpful
                caret
                Q:Is stove available in NH?
                by|Nov 14, 2022
                1 Answer
                Answer This Question

                A:  The stoves are shipped from Raleigh NC. They are on line only. You can order to have it shipped to the store or to your home.

                by|Nov 15, 2022

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                  Area Heated (sq. ft.)

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                  Features

                  Adjustable Thermostat, Adjustable feed rate, Air Wash System, Mobile home approved, Pedestal Base, Rear heat shield, Side heat shield

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                  Material

                  Steel

                  Steel

                  Stainless Steel

                  Steel