Questions and Answers for ComfortBilt HP21 Pellet Stove 2,400 sq. ft. EPA Certified with Auto Ignition

A:  most pellet stoves produce enough heat even on low for 1200 square feet. Our stoves have ECO that if you set the temp to say 70 it will turn off as to not overheat the space. The unit will stay off until it drops 3 degrees in the room below set temp and turn back on.

A:  Yes, used the stone we had the older stove on, just added 1" more stone.

A:  Yes, you must have a non combustible surface under the stove

A:  Yes!!! And don’t put right next to exhaust!

A:  In a mobile home it is required. In a basement or garage it is recommended. In a newer construction home you can pull the air from within the home.

A:  Yes, this unit has an ash pan.

A:  Yes, inside the flap under the front door.

A:  Yes, we have Hershberger's in Clare Michigan and as well as in Northeast Wisconsin to service western Michigan is Rymer heating and air.

A:  Fireside of Clare in Clare, MI

A:  you can download the manual before purchasing and it provides sufficient instructions and materials you'll need to use. You can find most of the materials (pipes) on Home Depot website which come in kits.

A:  For a chimney application you will need a flex kit. This kit will consist of a stove adapter, clean out tee, length of piping, chimney base and chimney cap. Those are all available on the Comfortbilt website or Home Depot.com website

A:  the leg are there to level the stove you can remove them if you want but is not necessary.

A:  There are two airflow gates. One in front of the burn pot inside the front door is for the air wash glass. The other airflow gate is on the 2 inch pipe inside the stove.

A:  Dear Valued Home Depot Customer, We have reached out to the manufacturer and their answer is,Inside the front door , located in front of the burn pot is the slide lever. That simply pushes to the far right side to allow air to keep the glass clean.

A:  Based on our stoves performance a 40lb bag will last 8 hours if the stove is set on manual and at a level 3 or less heat setting. Obviously, if the stove is being controlled by a thermostat you may be able to extend your time at a higher heat setting.

A:  It uses more pellets than our previous stove and even when it has pellets in it if they fall below a certain level it goes out. I would say 8 hours on a fill would be pushing it.

A:  The stove has a built-in thermostat with a range of 61 to 82°. Some customers have been successful in installing a remote thermostat wirelessly.