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Questions and Answers for Custom Building Products Prism #115 Platinum 17 lb. Ultimate Performance Rapid Setting Grout

Internet #205972772

Model #PG11517T

Store SKU #1001481042

Prism #115 Platinum 17 lb. Ultimate Performance Rapid Setting Grout
(1155)Questions & Answers (206)
  • Uniform consistent color with no efflorescence - #115 Platinum
  • Lightweight for superior handling
  • Fast setting, cures quickly, walkable in four hours
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Questions & Answers

206Questions
caret
Q:Does this grout need to be sealed when used in a shower?
by|Jan 22, 2024
1 Answer
Answer This Question

A:  Prism Ultimate Performance Grout can be sealed to help protect against staining. For further assistance please contact us at 1 800 282 8786 option 3.

by|Jan 23, 2024
    caret
    Q:How long after applying it can I use my shower?
    by|Jan 13, 2024
    2 Answers
    Answer This Question

    A:  Prism Ultimate Performance Grout should be allowed to cure a minimum of 48 - 72 hours prior to exposure to moisture. For further assistance please contact us at 1 800 282 8786 option 2.

    by|Jan 16, 2024

      A:  Please reach out to Custom Building Products – their expert customer support team and website resources will be able to answer your inquiry about your project. You can reach them via their “Contact Us” web page: https://www.custombuildingproducts.com/contact-us or by calling them at 1-800-272-8786.

      by|Jan 16, 2024
        caret
        Q:Is it water soluble?
        by|Jan 11, 2024
        2 Answers
        Answer This Question

        A:  Prism Ultimate Performance Grout is not water-soluble. For further assistance please contact us at 1 800 282 8786 option 2.

        by|Jan 11, 2024

          A:  To better have your question answered, please call Custom Building Products at 800-282-8786.

          by|Jan 12, 2024
            caret
            Q:Can I use this to grout tile in a koi pond?
            by|Jan 3, 2024
            1 Answer
            Answer This Question

            A:  In order for us to give you the best possible answer, we would like to know a few more details regarding your project. For further assistance please contact us at 1 800 282 8786 option 2.

            by|Jan 3, 2024
              caret
              Q:How do I clean off the thin layer of grout covering the tile after it has dried for 2 days ?
              by|Dec 4, 2023
              2 Answers
              Answer This Question

              A:  Prism Ultimate Performance Grout haze can be safely removed with Aqua Mix Non-Cement Grout Haze Remover. For further assistance please contact us at 1 800 282 8786 option 3.

              by|Dec 5, 2023

                A:  To clean residual grout haze from tiles, the installation can be cleaned after 24 hours using Aqua Mix® Non Cement Grout Haze Remover or Aqua Mix® Grout Haze Clean-Up .These products may also be used in combination with Aqua Mix® NanoScrub® or heavier residue. Perform a test in an inconspicuous area prior to complete application. See product technical data sheets for usage and application.

                by|Dec 5, 2023
                  caret
                  Q:Can you Dye your white gourmet Black
                  by|Oct 28, 2023
                  2 Answers
                  Answer This Question

                  A:  To better have your question answered, please contact Custom Building Products at 1 800 282 8786 option 1

                  by|Oct 30, 2023

                    A:  We do not recommend mixing dyes into Prism Ultimate Performance Grout. For further assistance please contact us at 1 800 282 8786 option 2.

                    by|Oct 30, 2023
                      caret
                      Q:My tiling supplier that I just bought new, glass (and very pricey) mosaic tiles from told me to use non sanded grout as the sanded grout will scratch the tiles. Would this Prism grout be suitable? I can?t afford a costly mistake here.
                      by|Jul 28, 2023
                      2 Answers
                      Answer This Question

                      A:  To better have your question answered, please contact Custom Building Products at 1 800 282 8786 option 1

                      by|Jul 31, 2023

                        A:  Prism Grout contains sand. For further assistance please contact us at 1 800 282 8787 option 2.

                        by|Jul 31, 2023
                          caret
                          Q:Does the grout have a expiration date / shelf life and how long?
                          by|Jul 22, 2023
                          2 Answers
                          Answer This Question

                          A:  Prism Ultimate Performance Grout has a 'best if used by' time frame of approximately 24 months from the date of manufacture. For further assistance please contact us at 1 800 282 8786 option 2.

                          by|Jul 24, 2023

                            A:  To better have your question answered, please contact Custom Building Products at 1 800 282 8786 option 1

                            by|Jul 24, 2023
                              caret
                              Q:I am installing 8x48 porcelain flooring in my kitchen ' Approx 150 sq/ft. What would be the proper tile spacing and approx how much grout would I need
                              by|Jun 25, 2023
                              2 Answers
                              Answer This Question

                              A:  To better have your question answered, please contact Custom Building Products at 1 800 282 8786 option 1

                              by|Jun 27, 2023

                                A:  Prism Grout coverage will vary depending in grout joint dimension. For further assistance please contact us at 1 800 282 8786 option 2.

                                by|Mar 14, 2024
                                  caret
                                  Q:We used this and notice the grout gets darker when water gets on it and the water doesn't bead up. Does this mean it wasn't sealed properly or used properly?
                                  by|Jun 22, 2023
                                  3 Answers
                                  Answer This Question

                                  A:  To better have your question answered, please contact Custom Building Products at 1 800 282 8786 option 1

                                  by|Jul 7, 2023

                                    A:  I haven’t had any issues with my grout. As far as I know it wasn’t sealed.

                                    by|Nov 22, 2023
                                      1 found this answer helpful

                                      A:  Prism Ultimate Performance Grout can be sealed with a penetrating sealer to help minimize its porosity. For further assistance please contact us at 1 800 282 8786 option 3.

                                      by|Jul 9, 2023
                                        1 found this answer helpful
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                                        Product type

                                        Cement

                                        Cement

                                        Cement

                                        Cement

                                        Flooring Material Features

                                        Fast-drying, Moisture resistant, Mold/mildew resistant, No sealing required, Rapid setting, Stain resistant

                                        Fast-drying, Moisture resistant, Mold/mildew resistant, No sealing required, Rapid setting, Stain resistant

                                        Fast-drying, Moisture resistant, Mold/mildew resistant, No sealing required, Rapid setting, Stain resistant

                                        Fast-drying, Moisture resistant, Mold/mildew resistant, No sealing required, Rapid setting, Stain resistant

                                        Maximum Coverage Area (sq. ft.)

                                        1369 sq ft

                                        684 sq ft

                                        1369 sq ft

                                        1369 sq ft

                                        Location

                                        Bathroom, Countertop, Exterior wall, Floor, Interior wall, Kitchen Backsplash, Shower, Swimming pool, Tub surround

                                        Countertop, Exterior wall, Floor, Interior wall, Kitchen Backsplash, Shower, Swimming pool, Tub surround

                                        Bathroom, Countertop, Exterior wall, Floor, Interior wall, Kitchen Backsplash, Shower, Swimming pool, Tub surround

                                        Bathroom, Countertop, Exterior wall, Floor, Interior wall, Kitchen Backsplash, Shower, Swimming pool, Tub surround