Q:Can you cut these down for the shorter spots at the angels going down the steps?
by|Jun 24, 2023
1 Answer
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A: Tana, These balusters would not be recommended to be cut down.
by|Jun 26, 2023
Q:How far are the holes placed from the top and the bottom of the baluster? It looks to be about an inch but I?d like to know the exact measurements.
by|Jun 19, 2023
1 Answer
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A: Vitoman, from the top/bottom of the baluster to the center of the hole is 1 inch.
by|Jun 19, 2023
Q:where do I find the rubber washers that go into the glass that protect from breaking when screwed into railing
by|Apr 20, 2023
1 Answer
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A: DBell, To better answer your question, please contact the HD.com customer service department at 800-430-3376. Call any day between 6 A.M. and 2 A.M. EST or call your local store. They can either answer your question or transfer you to your local store to answer your specific question.
by|Apr 20, 2023
Q:Looking for the rubber washers to replace my broken ones. Took the glass off to clean and paint around and some of the washers broke. I bought these in 2014 and need to rubber washers now. As you can see by the picture many broke/fell out when removing.
by|Apr 20, 2023
1 Answer
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A: DBell, To better answer your question, please contact the HD.com customer service department at 800-430-3376. Call any day between 6 A.M. and 2 A.M. EST or call your local store. They can either answer your question or transfer you to your local store to answer your specific question.
by|Apr 20, 2023
Q:Do you have tinted or smoke in color? I am trying to find tinted to match what I already have.
by|Mar 31, 2023
1 Answer
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A: Chuck, Unfortunately, all we offer is the clear balusters, for more product availability please see a PRO associate at your local Home Depot.
by|Apr 1, 2023
Q:Hello, are black connector shoes available that would attached to each glass strip to the top and bottom rather than using a rail system or connecting right to the railing?
by|Sep 5, 2022
1 Answer
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A: LeeMcB, To better answer your question, please contact our HD.com customer service department at 800-430-3376 call any day between 6 a.m. and 2 a.m. EST, or call your local store. They can either answer your question or transfer you to your local store to answer your specific question.
by|Sep 6, 2022
Q:Does this item come in black glass
by|Sep 3, 2022
1 Answer
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A: Kelvin, To better answer your question, please contact our HD.com customer service department at 800-430-3376 call any day between 6 a.m. and 2 a.m. EST, or call your local store. They can either answer your question or transfer you to your local store to answer your specific question.
by|Sep 6, 2022
Q:Do these balusters meet the 2018 IRC and/or IBC? We want to use them yet want to be sure they will pass inspection.
by|Jul 10, 2022
1 Answer
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A: Susan, The Glass Balusters have been tested by a 3rd party, Intertek Testing Services. To obtain a copy of the test report, or additional information, please contact UFP Retail Customer Service at: 844-529-5882.