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Questions and Answers for Defiant 15 Amp 120-Volt Indoor Smart Plug & Timer Wi-Fi Bluetooth Single Outlet Powered by Hubspace

Internet #315636834

Model #HPPA11AWB

Store SKU #1006100443

15 Amp 120-Volt Indoor Smart Plug & Timer Wi-Fi Bluetooth Single Outlet Powered by Hubspace
(623)Questions & Answers (76)
  • Wireless control with Hubspace App, Google and Alexa
  • Indoor Use only, perfect for home or office
  • Voice control, preset on/off schedules on Hubspace App
View Full Product Details

Questions & Answers

76Questions
caret
Q:WILL THIS WORK WITH ALEXA ?
by|Nov 28, 2023
1 Answer
Answer This Question

A:  Yes, it will work with Alexa. You need to onboard it to Hubspace first. If you need assistance, please contact Hubspace Customer Service 8 a.m. – 7 p.m., EST, Monday-Friday and 9 a.m. – 6 p.m., EST, Saturday at 1-877-592-5233.

by|Nov 29, 2023
    caret
    Q:My defiant smart plug gives me an error when I scan QR code and there is not a 24 character code to put in. Please help me so I can get this set up.
    by|Nov 28, 2023
    1 Answer
    Answer This Question

    A:  Hi, the character code you need to enter should be underneath the QR code. If you still have issues, please contact Hubspace Customer Service 8 a.m. – 7 p.m., EST, Monday-Friday and 9 a.m. – 6 p.m., EST, Saturday at 1-877-592-5233. Or us at customerservice@leedarson.com

    by|Nov 28, 2023
      caret
      Q:I have a 4 pack of the indoor smart outlets, the smart stake timer, and the outdoor outlet for my lights on a schedule but only the stake timer is coming on properly and none of them will turn off to the schedule wifi is present why are they not working?
      by|Nov 25, 2023
      1 Answer
      Answer This Question

      A:  Hi, could you please reach out to Hubspace support? They will be able to assist you on this matter. We can guarantee that our product does not have isolated scheduling issues.

      by|Nov 27, 2023
        caret
        Q:Can I use the Smart Life app? I already have the Smart Life app that controls other smart plugs
        by|Nov 24, 2023
        1 Answer
        Answer This Question

        A:  Currently Smart Life is not compatible.

        by|Nov 27, 2023
          caret
          Q:Can it be used in the attic where temps are 100 in summer
          by|Nov 24, 2023
          2 Answers
          Answer This Question

          A:  It can work up to 104 F.

          by|Nov 27, 2023

            A:  We've had ours in the attic for over a year or two now and no issues

            by|Nov 28, 2023
              caret
              Q:Can this be programmed to cycle 30 minutes on and 30 minutes off continuously?
              by|Nov 23, 2023
              1 Answer
              Answer This Question

              A:  Currently, you can do this, but you have to edit the setting manually. We are making changes to it so your experience will be better

              by|Dec 1, 2023
                1 found this answer helpful
                caret
                Q:What is the range of this product in feet
                by|Nov 18, 2023
                1 Answer
                Answer This Question

                A:  Outdoor range of 328 ft and indoor range of 131 ft.

                by|Dec 19, 2023
                  1 found this answer helpful
                  caret
                  Q:DOES THIS DEVICE EMIT A HIGH-PITCHED NOISE DETECTABLE BY PETS?
                  by|Nov 12, 2023
                  1 Answer
                  Answer This Question

                  A:  I must inform you that the device does emit a high-pitched noise that may be detectable by pets. We apologize for any inconvenience this may cause. If you have any further questions or if there's anything else we can assist you with, please let us know. We're here to help!

                  by|Dec 19, 2023
                    1 found this answer helpful
                    caret
                    Q:Try to use this to reboot router like mentioned in Nov 6 reply. But when router is hung up needing reboot, wifi is out and hubspace service unavailable and says no devices in acct. So I cant do anything. Is there a way to simply pair by bluetooth and not
                    by|Nov 12, 2023
                    1 Answer
                    Answer This Question

                    A:  Hi Dave, you would need to schedule the turn on as well. So, I would recommend set one event to turn the device off, and another event to turn the device on one minute later. You can control and pair it via Bluetooth.

                    by|Nov 13, 2023
                      caret
                      Q:Is this Philips Hue compatible?
                      by|Nov 11, 2023
                      1 Answer
                      Answer This Question

                      A:  Hi, no.

                      by|Nov 13, 2023
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                        Connection Type

                        Pin & Sleeve

                        Straight Blade

                        Straight Blade

                        Straight Blade

                        Voltage (V)

                        120 V

                        125 V

                        120 V

                        120 V

                        Plug Configuration

                        1-30

                        5-15

                        5-15

                        Grounding

                        Ungrounded

                        Grounded

                        Grounded

                        Grounded

                        Electrical Features

                        No Additional Features

                        No Additional Features

                        No Additional Features

                        Indicator Light