Questions and Answers for Delta DeLuca Single-Handle Pull-Down Sprayer Kitchen Faucet with Soap Dispenser in Stainless

A:  The baseplate covers the standard 3 holes in a sink if you use it. Not using it on a SS sink makes the faucet a bit wobbly even though it's tight. The baseplate could be drilled out for the soap dispenser on the left side, 4" from the faucet (standard hole spacing) but you'd need to spend $30 for a 1 3/8" Milwaukie Dozer metal hole saw to make the hole in the base plate (that's what I did). There are little round SS covers to attractively fill any holes that you need to in a SS sink.

A:  Hi, Lori! Thank you for your question. Yes, you can replace the current sprayer with a soap dispenser that comes with 19912-SSSD-DST. Best Regards, Rosanna

A:  I have installed many faucets and have never seen a metal braded supply hose. You need to use the same hose with the correct ends.

A:  Hi Mom, Thank you for your question. There is only a nylon braided hose available for the Delta 19912-SSSD-DST. I apologize for any inconvenience this may cause. Best regards, Brandis

A:  It's supposed to have a blue hard plastic retainer for the connection. I have one for a little while if you need one.

A:  Hello Mr. Williams, Thank you for contacting us. I am very sorry to hear you are having an issue with your Delta faucet. Please contact our customer service department at 1-800-345-3358 or customerservice@deltafaucet.com for assistance with this. Best regards, Brandis

A:  you lost the grey clip that adds additional support at the connection point is a simple snap clip on gadget

A:  I assume you mean the base plate. Yes, but it's bendy on a SS sink even though it's tightly mounted. Not the best installation.

A:  The deck is needed to cover any additional holes exceeding one. If you only have one hole in your sink it is recommended to not use the deck.

A:  Hi, Cleo6! Thank you for your question. The 19912-SSSD-DST can be used with or without the escutcheon plate. It can be installed as a 2 or 4 whole install. Best Regards, Rosanna

A:  Yes

A:  10 1/2 inches from the spout to the counter level.

A:  Hi, KFM! Thank you for your question. Here is the link for the product specifications for this faucet. http://www.homedepot.com/catalog/pdfImages/44/4477e3d2-4b51-428b-987e-409193739bba.pdf Best Regards, Rosanna

A:  Measuring from bottom of spot to the countertop - 10.5". I have a deep sink.

A:  The bottom of the spout down to the counter surface is 10". It's 10" from the center of the faucet's sink mounting hole out to the outer edge of the water spout.

A:  Yes, the soap dispenser is a totally separate installation in a separate cutout in the sink.

A:  Buy the faucet a throw the soap dispenses away. It would be no cheaper and I have only seen it as a pair. Check the Delta site.

A:  Dear RandyVT, Thank you for your question. The Delta DeLuca Kitchen faucet 19912-SSSD-DST is not sold without the soap dispenser. Best regards, Tanya

A:  I would contact Delta directly about the problem. I have used this unit since it came out without any problems. All plactic pumps quit working over time. It is not like the the times when things were made of quality. All new products are the same when it comes to length of service. The shorter the better for the manufacture.

A:  Hello Dick, Thank you for your question. I am sorry to hear you are having an issue with your Delta soap dispenser. For assistance with this please contact our customer service department at 1-800-345-3358 or via email at customerservice@deltafaucet.com. Best regards, Brandis

A:  not sure if this is the question you are looking for but when mine was installed it dripped, I was very unhappy but the installer tried again and he was able to install it without the drip

A:  Dear Lo, Thank you for your question. Normally, if the handle is loose, tighten the set screw would correct that issue. If your faucet is leaking, when you turn it off, you may want to contact us here at Delta faucet, direct for better assistance with your faucet issue. Best regards, Tanya Delta Consumer Response Specialist Consumer Care Phone: (800) 345-3358 Email address: customerservice@deltafaucet.com

A:  Retracted, the outer edge of the water spout just reaches 10" from the center of the mounting hole so it would not reach all of a three-compartment sink without extending the water sprayer.

A:  I would say it should work great. We only have a double bowl with a center mount. It reaches all the corners just fine.

A:  the pull down sprayer is long and yes but the whole swivel will not

A:  Hi Leakyfaucet, Thank you for your question. The spout extends 8 11/16" from the center of the faucet to the center of the sprayer. Best regards, Jon

A:  Home Depot carries the inner control unit. If the faucet is in need of much repair, cheaper to replace. This faucet should last at least 5 years unless you have very hard water or a lot of iron in the water.

A:  Hi Neil, Thank you for your question and I apologize that you are having with your soap dispenser on your Delta Faucet model # 19912-SSSD-DST. The part number for just the soap dispenser is RP50781SS and it can be purchased from your local associate. If you are the original owner, please contact our Home Owner/Warranty line at 800-345-3358 for troubleshooting and possible parts replacement. Thanks. Jody