Questions and Answers for Delta Everly 8 in. Widespread 2-Handle Bathroom Faucet in SpotShield Brushed Nickel

A:  I DONT LIKE THOSE EITHER SO I DIDNT PUT MINE IN TO BEGIN WITH. TO ANSWER YOUR QUESTION YOU MIGHT TRY A SMALL PAIR OF NEEDLE NOSED PLYERS TO PULL IT OUT. MINE WAS PLASTIC AND SPLIT IN THE MIDDLE. IF THAT DOESNT WORK THEN YOU MAY HAVE TO DISASSEMBLE THE DRAIN TUBE AND REMOVE. BEST OF LUCK

A:  Hi, Lau. Thank you for your question, and I am sorry to hear that you are experiencing an issue with your drain assembly for your Delta 35741-SP-DST faucet. We would be more than happy to help you with this. Please feel free to call, email, or message us on social. Best regards, Rosanna Phone: 1-800-345-3358 | Email: customerservice@deltafaucet.com | Facebook/Twitter: @deltafaucet

A:  We have one in a half-batht that is seldom used, so I've not encountered this issue. But one reason that I buy Delta products is their customer service is good and responsive and their faucets are guaranteed for life. I'd call them as a first choice.

A:  I would say yes, we didn’t install ours at all.

A:  I installed a pop up drain instead. Would not buy this again.

A:  Yes, you can uninstall the "worry free drain catch". It is not a difficult procedure, you remove the pop up stopper, slide the drain catch sleeve off and replace the pop up stopper. For a pictorial of the process go, to page 7 of the installation manual. You can see how to remove the offending sleeve. Picture C should have the info that you want. https://images.homedepot-static.com/catalog/pdfImages/69/69680468-cd00-49f9-9e99-83fa5f56eb44.pdf I hope that this helps you

A:  GO TO YOUR LOCAL HOME DEPOT AND ASK PLUMBING EXPERT TO HELP YOU MATCH THEM UP.

A:  Thank you for your question, Donaldo! The entire Everly collection, including showering and bathing products, can viewed by clicking the link below. The closest matching style is the Dryden collection. https://www.deltafaucet.com/bathroom/collections/everly-bathroom-collection Best regards, Tanya

A:  GO TO YOUR LOCAL HOME DEPOT AND ASK THE PLUMBING EXPERT TO HELP YOU MATCH SOME SELECTIONS.

A:  I had to return it. The faucet water line that connected to the main water line came off and would have flooded my bathroom unless we were not home. We heard the water running and turned it off at the source. Other plumbers told me they never use faucets that have plastic parts for that reason. They can suddenly disconnect. I purchased another faucet (Kohler) that did not connect to the water line with plastic parts. I did love the look and the Kohler was comparable.

A:  Hello LilT3, Thank you for your question. Unfortunately, we do not have a Roman Tub style faucet in the Everly collection. The closest matching style is the Dryden collection, such as model T2751-SP or T4751-SP. https://www.deltafaucet.com/bathroom/product/T2751-SP https://www.deltafaucet.com/bathroom/product/T4751-SP Best regards, Tanya

A:  Thank you for your question, JohnB. The valve and handle bases are secured by tightening the mounting nuts under the sink. Please refer to page 4 of the Installation Instructions for more information. If you have any further questions, please feel free to email customerservice@deltafaucet.com or call us at 1-800-345-3358. We’d be happy to help! https://images.homedepot-static.com/catalog/pdfImages/69/69680468-cd00-49f9-9e99-83fa5f56eb44.pdf Best regards, Jon

A:  No, sounds like you need to tighten up on the screws on the bottom nut.

A:  I'm not 100% positive since I didn't install mine myself, but when I have time I have to loosen mine because the plumber that installed it has it just crooked enough to annoy me. Looking at the installation instructions, it appears that there is a kind of oval shaped plate under the vanity, sink, or whatever the handle goes through. it slips over the underside of the handle. There are two screws in the plate that are tightened to hold the handle assembly in place. Hope this helps.

A:  CHECK UNDER YOUR CABINET WHERE THE HANDLE PASSES THRU YOUR TOP. THERE ARE NUT/WASHERS ON THE THREADED PART OF YOUR HANDLE THAT YOU NEED TO TIGHTEN. THIS SHOULD TAKE CARE OF YOUR LOOSE BASE PROBLEM. see my picture its of a different faucet but same idea. GOOD LUCK

A:  I RECOMMEND YOU CALL DELTAS CUSTOMER SERVICE AND DISCUSS WITH THEM WHAT YOU DID AND SEE WHAT THEY RECOMMEND AS A FIX.

A:  I couldn't be sure what happened but it sounds like maybe you broke the seal? Maybe check out if it needs to be resealed.

A:  Hi, vio. Thank you for question, and I am sorry to hear that you are experiencing an issue with your Delta faucet. To better assist you, please contact our Delta Customer Service line at (800)345-3358. We are available Monday-Friday, 7am-7pm, CST and Saturday, 8am-5pm, CST. You may also email at customerservice@deltafaucet.com. Best Regards, Rosanna

A:  Sounds like your contractor put the handles on backwards.

A:  i had the same problem...for 2 bathroom, the handles face the wrong way. the levers arent labeled...very odd. tried flipping them and nothing.

A:  Your contractor installed them wrong. They pull forward to turn on. The hot water will have the red tag. If the contractor did not reverse the hot and cold it is a matter of loosening and spinning the handle. Good luck.

A:  Hi, Lau! Thank you for your question. To better assist you with this inquiry, please contact our Delta Customer Service line at (800)345-3358. We are available Monday-Friday, 7am-7pm, CST and Saturday, 8am-5pm, CST. You may also email at customerservice@deltafaucet.com. Best Regards, Rosanna

A:  They're definitely installed incorrectly. It should be installed so that you have to pull the handles forward to turn the water on and push them back to turn water off. In the off position, they look just like the picture does.

A:  Ours are installed like the picture. We pull them forward.

A:  switch the handles

A:  SOMETHING ISNT INSTALLED RIGHT. ID GO BACK TO MY LOCAL HOME DEPOT AND TALK WITH THE PLUMBING SPECIALIST AND EXPLAIN THE PROBLEM. THEY HAVE A WORKING DISPLAY AND SHOULD BE ABLE TO FIGURE OUT WHAT HAPPENED AND WHAT THE FIX MIGHT BE. GOOD LUCK

A:  Same thing happened to my husband when he installed as instructed. Diagram must be wrong. He said all he has to do is disconnect supply lines, rotate the handles one quarter turn and reconnect.

A:  The height of the spout is 6-13/16 inches.

A:  From the base of the fixture, I measure 4 and 3/4"

A:  Thank you for your question, Jeff! The top of the spout is 6 13/16" above the deck surface. Best regards, Jon

A:  I asked too soon. I found the answer myself on the Delta web page... Spout Height: 6-13/16"

A:  Plastic

A:  If you buy this model at Home Depot it is plastic. But I have seen other plumbing stores online with is metal drain.

A:  Plastic

A:  All residential faucet kits are now plastic unless you special order.

A:  Plastic drain.

A:  Hi Lisa, Thank you for your question. This faucet is only designed for a lavatory sink installation and would not provide enough flow for a tub. Unfortunately, we do not have a Roman Tub Faucet in the Everly collection. However, the Dryden and Tesla collection have a similar design style, such as a combination of angular and rounded features. Best regards, Jon

A:  I believe this is the only bath faucet in this line: https://www.homedepot.com/p/Delta-Everly-H2Okinetic-Single-Handle-3-Spray-Tub-and-Shower-Faucet-in-SpotShield-Brushed-Nickel-Valve-Included-144741C-SP/303656335

A:  This product is rated at 1.2 GPM.

A:  1.2 gpm

A:  According to the specifications listed on the Delta website, the flow rate is 1.2 gallons per minute at 60 psi (4.5L/m at 414k/PA).

A:  Hi, FMD! Thank you for your question. The Delta Everly faucet 35741-SP-DST has a flow rate of 1.20 gpm @ 60 psi. Best Regards, Rosanna