Q:We are installing this in a Shome (Shop with attached dwelling) which has concrete floors. Can we install a frame on the concrete and attach the base to that? The walls of the dwelling unit will be framed
by|Oct 9, 2021
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A: We need a little more information before we can advise on this question. We invite you to contact our DreamLine PreSales Consultants at 866-282-8413 to discuss this further. We can also be reached by sending an email to support@dreamline.com. Our hours of operation are 9am-6pm EST, Monday through Friday. Thank you for your interest in DreamLine.
by|Oct 10, 2021
Q:Are there different wall panel styles?
by|Oct 2, 2020
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A: Currently, the Prime is only available in a kit with this wall style. If you have any other questions, please contact a DreamLine PreSales Consultant at 866-282-8413. We are available 9am-6pm EST, Monday through Friday and will be happy to help you choose the perfect shower door for your space. You may also send an email to support@dreamline.com. Thank you for considering DreamLine!
by|Oct 2, 2020
Q:How are these units shipped? We have a 35 inch door opening to the new bathroom, so would we be able to get this unit inside?
by|Mar 19, 2020
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A: Shipped in multiple boxes. You will have no problem getting the components into your bathroom. If you have any other questions, please contact a DreamLine PreSales Consultant at 866-282-8413. We are available 9am-6pm EST, Monday through Friday and will be happy to help you choose the perfect shower door for your space. You may also send an email to support@dreamline.com. Thank you for considering DreamLine!
by|Mar 20, 2020
Q:Can this unit be placed directly on subfloor( 5/8 plywood) without mortar, or will this xause issues ?
by|Dec 18, 2019
2 Answers
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A: Our bases are required to be installed directly to the sub-floor and over a bedding of mortar. Installing our base without a bedding of mortar would void the warranty and cause installation issues. If you have any other questions, please contact the DreamLine Customer Support Team at 866.731. 8378. We are available 8am-6pm EST, Monday through Friday and will be happy to answer any questions you may have. You may also send an email to support@dreamline.com. Thank you for considering DreamLine!
by|May 30, 2021
1 found this answer helpful
A: I do not see why not, just be sure no leaks of course. And be sure the the base installed directly to the studs not to the drywall.
by|May 30, 2021
Q:do the walls come in biscuit
by|Dec 3, 2019
2 Answers
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A: DreamLine's Acrylic Wall panels are only available in white at this time. If you have any other questions, please contact a DreamLine PreSales Consultant at 866-282-8413. We are available 9am-6pm EST, Monday through Friday and will be happy to help you choose the perfect shower door for your space. You may also send an email to support@dreamline.com. Thank you for considering DreamLine!
by|Dec 5, 2019
A: No, the walls don't come in biscuit color.
by|Dec 6, 2019
Q:How to transport? I'm wondering how I'm going to get this home from the store. I have a pickup but it has a topper. Can the unit be placed on its side for transport or does it need stay upright? And can you tell me the dimensions of the product including its packaging? Thanks.
by|Jun 7, 2019
1 Answer
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A: The Prime shower enclosure comes in one box that is appx. 76" by 30" by 15". Most people have no issue transporting it flat in a pickup truck. If you have any other questions, please contact a DreamLine PreSales Consultant at 866-282-8413. We are available 9am-6pm EST, Monday through Friday and will be happy to help you choose the perfect shower door for your space. You may also send an email to support@dreamline.com. Thank you for considering DreamLine!
by|Jun 10, 2019
Q:can I install base to drywall rather than stud
by|Apr 22, 2019
1 Answer
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A: The base is designed to be installed to the studs. Installing to drywall can result in leaking and may alter the fit of the enclosure on the shower base. It is not recommended to install to drywall. Please speak with a contractor regarding installation of shower bases. If you have any other questions, please contact a DreamLine PreSales Consultant at 866-282-8413. We are available 9am-6pm EST, Monday through Friday and will be happy to help you choose the perfect shower door for your space. You may also send an email to support@dreamline.com. Thank you for considering DreamLine!