A: QWALL acrylic backwall products are designed to be a more cost-effective alternative to tile and these products must be installed to a solid backer board just like tile. As long as your contractor provides the proper added wooden support in your framing for a grab bar prior to installing the backer board and QWALL backwalls, then yes - you can install a grab bar on the QWALL acrylic backwalls. If you have any other questions, we invite you to contact our DreamLine PreSales Consultants at 866-282-8413. We can also be reached by sending an email to support@dreamline.com. Our hours of operation are 9am-6pm EST, Monday through Friday. Thank you for your interest in DreamLine.
by|Feb 24, 2023
Q:can i get installation instuctions to prepare while waiting for the unit to arrive
by|Feb 24, 2021
1 Answer
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A: The link to the installation manual is available on this page in the "Info & Guides" section, just to the right of the product description. If you have any other questions, please contact a DreamLine PreSales Consultant at 866-282-8413. We are available 8am-6pm EST, Monday through Friday and will be happy to answer any questions you may have. You may also send an email to support@dreamline.com. Thank you for considering DreamLine!
by|Feb 25, 2021
Q:Can the walls be screwed on or just glued? What would be better?
by|Sep 10, 2020
1 Answer
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A: The walls are designed to be glued to the backboard. Using screws can result in cracking. The base is designed to be installed on a bed of mortar. Screws should not be used with the base, either. If you have any other questions, please contact a DreamLine PreSales Consultant at 866-282-8413. We are available 9am-6pm EST, Monday through Friday and will be happy to help you choose the perfect shower door for your space. You may also send an email to support@dreamline.com. Thank you for considering DreamLine!
by|Sep 10, 2020
Q:The description says direct to stud but also says install to solid surface (not direct to stud). Which is it?
by|Sep 4, 2020
1 Answer
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A: The base is installed direct to your studs. Next your backer board is installed, then the acrylic panels. If you have any other questions, please contact a DreamLine PreSales Consultant at 866-282-8413. We are available 9am-6pm EST, Monday through Friday and will be happy to help you choose the perfect shower door for your space. You may also send an email to support@dreamline.com. Thank you for considering DreamLine!
by|Sep 7, 2020
Q:can we see a picture of underside of base?
by|Feb 24, 2020
2 Answers
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A: There is a picture of the underside of the base in the photo slideshow to the left of the main product photo on the Home Depot listing for this product. If you have any other questions, we invite you to contact our DreamLine PreSales Consultants at 866-282-8413. We can also be reached by sending an email to support@dreamline.com. Our hours of operation are 9am-6pm EST, Monday through Friday. Thank you for your interest in DreamLine.
by|May 24, 2022
A: Dear Valued Home Depot Customer,
We have reached out to the manufacturer and their answer is,A photo of the underside of the base is among the thumbnail photos to the left of the main photo.
If you have any other questions, please contact a DreamLine PreSales Consultant at 866-282-8413. We are available 9am-6pm EST, Monday through Friday and will be happy to help you choose the perfect shower door for your space. You may also send an email to support@dreamline.com. Thank you for considering DreamLine!
by|Feb 27, 2020
Q:Does this mount directly to studs.?
by|Apr 1, 2019
3 Answers
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A: the base mounts to studs but the walls glue to drywall or cement board.
by|Apr 1, 2020
A: The shower base is installed to your studs, then your backer board is installed to the top of the tile flange. After that, your acrylic wall panels are installed to the backer board. If you have any other questions, please contact a DreamLine PreSales Consultant at 866-282-8413. We are available 9am-6pm EST, Monday through Friday and will be happy to help you choose the perfect shower door for your space. You may also send an email to support@dreamline.com. Thank you for considering DreamLine!
by|Apr 1, 2019
A: The shower walls are glued to the drywall, not nailed to the studs.
by|Feb 13, 2023
Q:Specs say it comes with door hardware. Does this dictate the type/model of door to fit it?
by|Mar 12, 2019
2 Answers
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A: There is no door hardware included with this kit. The kit includes the acrylic walls and the shower base. If you have any other questions, please contact a DreamLine PreSales Consultant at 866-282-8413. We are available 9am-6pm EST, Monday through Friday and will be happy to help you choose the perfect shower door for your space. You may also send an email to support@dreamline.com. Thank you for considering DreamLine!
by|Mar 13, 2019
A: No, the included door hardware doesn't dictate the type/model of door to fit the product.
by|Mar 14, 2019
Q:What choices do I have for a shower head?
by|Aug 19, 2018
1 Answer
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A: The plumbing fixtures shown in the photos are for display purposes only and are not included with the kit. Please reach out to your Home Depot plumbing department for shower head options. If you have any other questions, please contact the DreamLine Customer Support Team at 866.731.2244. We are available 8am-7pm EST, Monday through Friday, and Saturdays from 9am to 5pm EST and will be happy to answer any questions you may have. You may also send an email to support@dreamline.com. Thank you for considering DreamLine!