Questions and Answers for Dyna-Glo Single Burner 15,000 BTU Radiant Tank Top Propane Portable Heater

A:  Hi Endall. Thank you for your question. Adequate ventilation is the garage door FULLY OPEN. Otherwise, the odorless carbon monoxide will build up and become dangerous. Just cracking your door is not good enough and will create a dangerous and deadly situation for you and your guests. Please follow the safety guidelines given by the manufacturer. Please let us know if we can be of further assistance. Rick_HD_OC

A:  The only other thing besides the regulator I can think of that I personally ran into. The plastic screw on cap that screws onto the OPD valve sometimes has a plastic spring that puts pressure on the brass insert that engages the OPD valve broke. I guess I had tightened it too much. After the plastic spring is broke it can’t make the brass insert engage the valve. Either way you still need to replace the regulator hose assembly. Lots of places carry them online. Even Home Depot I think.

A:  You are asking the question about a two burner product, but you use the word "burner" in the singular. I am assuming you have two burners, but most of this will apply in either case. Disclaimer: Propane is explosive, do be sure you are in a well ventilated space. I am not a certified repair person. I am a chemical engineer with a basic understanding of the workings of gas valves, pilot lights, gas flow, etc. I spent a lot of time looking at what can fail on these devices (of many brands) before buying. YouTube has the usual assortment of people who can show you what they found. These are really pretty simple devices with few parts that are typically replaceable, but not repairable. The most common failures reported relate to the tip over switches (Black plastic with two wires) and the Thermocouple/plunger assembly associated with each head. If you have tried BOTH burners and see the same (no flow) result, then you can confine the search to the gas supply. If one burner works and the other doesn't, then it's not a gas supply problem, but more likely a safety device issue for the non-functional burner. Gas supply: Propane tanks have a valve at the top that you turn to open, and a separate internal valve that works like a tire valve- it is closed until it is firmly connected to the regulator/valve of the heating device. Assuming that tank has propane in it and the valve is open, I'm guessing that the regulator/valve has become loose enough that the internal valve is closed. Possible but less likely is that some dirt has plugged the flow there. To confirm that everything is working up to the regulator, open the tank valve and slowly loosen to the regulator connection, you should hear (and smell) a puff of propane. This will confirm that there is gas under pressure to the regulator. Retighten the valve connection to the tank and retry the plunger for each burner head with the regulator in low, medium and high position. If you hear gas flowing for either head, gas supply is probably fine. To confirm that no gas is going through the regulator, turn the regulator to off, disconnect the rubber tube from the pipe the supplies the burners and then opening the regulator to low/med/high. If the valve is plugged you won't hear or smell gas flowing. I think you will need to get a new one- possibly under warranty. If gas does flow, reconnect the rubber tube, open the regulator and check the connection for leaks using soapy water. Safety devices: The red plunger for each burner is what actually starts the gas flow when the tank is upright. Once the burner is hot, you can release the plunger - gas will continue to flow as long as the tank is upright and the burner is hot. The plunger assembly is electrically connected in series with the tipover switch. If the tank tips over or the burner goes out (like in a strong wind), gas flow will stop to that head. If your burner doesn't allow gas to flow, AS A TEST you could temporarily jumper the wires connected to the tipover switch. If gas flows, the tipover switch is bad. If you have a voltmeter you can test for connectivity at the switch. If bypassing the tipover switch doesn't resolve the issue, the plunger and/or the thermocouple needs to be replaced. Safety devices are there for a reason- don't operate the heater with the devices disabled. Other than cleaning electrical connections (which might be all that is needed), there isn't going to be much you can do other than get replacements. From YouTube videos it sounds like they can be ordered from the manufacturer and other reputable suppliers.

A:  Haven't had the problem. As long as the propane tank valve is also open you when open the burner valve (assuming there's sufficient propane in the tank), gas should make it to the burner when you push the red plunger to ignite. If there's some sort of internal blockage, one can't tell without dismantling the device or running a small wire through. That may be best done by a mechanic if you can't return the thing to Home Depot.

A:  No problems with my operation of unit. I had full propane tank and unit lights up quickly. Make sure you have tank valve open, thermostat on high, then insert match match lit followed by pressing shut off valve. This procedure is in directions.

A:  No, you supply the tank.

A:  No tank is included

A:  I'm pretty sure it would, but I haven't tried mine at that altitude. I live at 5700 ft, which is not particularly low either, and it works fine there. I've used my propane camp stove and propane powered hot water tank and refrigerator above 10,000 ft with no difficulty.

A:  Has a regulator.

A:  Probably. The tank has a valve and each heater rig has it's own regulator.

A:  It has a built in regulator. The knob that sets it from low, medium, or high is the regulator. You can hook this to a 100 pound tank as long as said tank has the correct connector.

A:  That is a fire risk with this heater. -GHP

A:  The safety warnings say there should be three feet clearance in all side directions and four feet above. This features a 360 degree open flame. I would not think it would be good for situations will lots of floating flammable material.

A:  24 on high and can go about 14 days on low, turning it off and on for 2-3 hours at a time.

A:  This unit heats up to a 15 foot radius for a period of 28 to 48-hours depending on the BTU level selected. -GHP

A:  Joliet had them a week ago

A:  Mr Heater is a better brand than Dyno Glo, I suppose they didn't have Dyno Glo in stock and they sent you this. Consider yourself lucky. The hook up is the same and operates just like the Dyno Glo model.

A:  It could be that the Parent Company, GHP Group Inc, supplies this heater under different Brand names !!

A:  The burner heads can be rotated a little. I would say no more than 90 degrees apart. They should not be pointed towards each other.

A:  Yes there is a small amount of adjustment on each burner.

A:  Yes they can be pivoted.

A:  Esch has a wing nut so can be adjusted but can't be turned around.

A:  Each orb can be turned in a range of 15 to 25 degrees .