Q:Has anyone experience the water pressure being low when using the motion sensor? Water pressure is fine once I bypass the sensor.
by|Feb 20, 2024
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A: Hi Alex, sorry to hear you are having pressure issues when the faucet is in sensor mode. It sounds like the black box will need to be replaced. Please reach out to our support team via email or phone at 847.458.2334 or support@biobidet.com. We will be glad to get this resolved.
by|Mar 14, 2024
Q:I need aerator for this flow faucet, how do I order per model#?
by|Feb 19, 2024
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Q:Not receiving ANY water. Water coming in is functioning fine. The dishwasher works so I know the hot water works (that goes to dishwasher). I pulled apart the assembly and no noise and no water coming out. I bypassed the sensor assembly and still nothing.
by|Feb 14, 2024
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Q:can I install this into a granite countertop with a undermount sink?
by|Feb 5, 2024
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Q:Why does the Faucet turn on with no one being in the area? This is very freaky to me. The batteries are new still, it turns on by itself. When I leave I make sure the handle is in the off position. I think this is an issue. Help would be appreciated
by|Jan 31, 2024
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Q:Changed batteries and it won’t work. Light for motion doesn’t come on and no water
by|Jan 31, 2024
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A: Unplung the data cable, wait 30 secs and plug it back in.
by|Feb 27, 2024
Q:My sensor isn’t working on my FLOW faucet , I’ve replaced the batteries twice .