Q:Why does it say it “AHAM Certified, CARB Compliant, UL Listed”, next to Certifications and Listings, BUT next to CARB Compliance Warning it states…. “Does not meet California requirements; cannot be shipped to California.”? Which one is correct?
by|Mar 17, 2024
1 Answer
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A: Hi EBT123Odie. This unit is CARB certified.
by|Mar 21, 2024
Q:Does xtra filter come in the box
by|Nov 30, 2022
1 Answer
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A: Hi Mzisme. Thank you for your interest! The purifier comes with one HEPA filter and one carbon filter.
by|Nov 30, 2022
Q:How long is the cord on the AeraMax DX5 True HEPA Small Room Tower Air Purifier?
by|Jan 6, 2022
2 Answers
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A: I believe the cord is about 2 feet long.
by|Jan 6, 2022
A: Hi Abbie. The cord is 6 ft.
by|Jan 7, 2022
Q:Is this product UL rated AeraMax DX55 True Hepa
by|Aug 6, 2021
1 Answer
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A: Hi Patty. Yes -- it is UL rated.
by|Aug 9, 2021
Q:How many times a year do you change/replace filter?
by|Oct 21, 2020
1 Answer
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A: Hi Jess. Thank you for your question. This really depends on the environment, but generally speaking - in normal conditions - the carbon: every 3 months and the HEPA: once per year.
by|Aug 27, 2022
1 found this answer helpful
Q:how tall is this unit and how often do the filters need to be changed?
by|Jun 28, 2020
3 Answers
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A: It's 21" tall. Hepa filter change every 12 months.Carbon filter change every 3 months.
by|Jan 4, 2021
1 found this answer helpful
A: Hi London. The DX55 is 20.50" tall. On an average: Carbon Filter: average of 3 months; HEPA Filter: average of 12 months. However, this may vary depending on the cleanliness of your air.
by|Jan 4, 2021
1 found this answer helpful
A: This unit is 20.5" tall.
by|Feb 9, 2022
Q:How tall is this and is it easy to buy new filters?
by|Jun 24, 2020
2 Answers
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A: This is about 27.25 inches tall.
by|Jun 26, 2020
A: Hi London. The DX5 is 27.25" tall. You should have no difficulty locating filters. When you buy a new purifier, it comes with one HEPA and one carbon filter. The replacement filters for this model are as follows: HEPA Filter: #9287001 and Carbon Filter: #9324001. Thank you!