A: Hey there - GE Appliances evaluates the safety of materials and chemicals used in GE brand appliances through our hazardous substances management process. We have voluntarily decided to identify, reduce and eliminate to the extent possible materials of concern from our appliance products and parts, even when not required by regulation. We do not comment specifically on product content, which is confidential, however our processes help ensure that all GE Appliance products meet applicable hazardous substances requirements and our own product safety and environmental standards. Reach out to us on social media if you need additional information on this matter. -Kacie@GEA
by|Jun 27, 2023
Q:Where was this made?
by|Jun 16, 2023
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A: Hello! This range model is manufactured in LaFayette, GA. Thanks for checking with us! We're confident you will enjoy the performance of this unit for many years. -Shayla@GEA
by|Dec 20, 2023
2 found this answer helpful
Q:can I order a new top, I melted the corner of mine and how much would that be
by|May 16, 2023
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Q:They didn't give a cord how do I use this for 3 prong
by|May 12, 2023
1 Answer
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A: Hello - We appreciate you choosing GE Appliances and would love to help! The power cord is not included as it is not possible to determine the type of facilities each consumer has available or what the local electrical codes require. You will need to purchase a 3- or 4-prong cord to properly power the range. You can learn more about this by referring to the installation instructions here: https://images.thdstatic.com/catalog/pdfImages/0f/0f3fef04-8560-4688-88e4-d600510abe89.pdf. -- We're always here if you need anything. Take care, Shayla@GEA
by|Jul 27, 2023
1 found this answer helpful
Q:I need in detail where each color wires go connected to the knob control
by|May 5, 2023
1 Answer
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A: Hello- Thank you for your question. In order to get the most accurate information you will want to follow the installation guide that will have illustrations as well as the descriptions that will let you know how and where to connect each color wire. We will link that here for your reference- https://images.thdstatic.com/catalog/pdfImages/0f/0f3fef04-8560-4688-88e4-d600510abe89.pdf. We hope this helps! If you have any other questions or need anything else please let us know. All the best! Dianna@GEA
by|May 5, 2023
Q:Size of stove top heating elements
by|Apr 28, 2023
1 Answer
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A: Hello there - We're so glad that you're interested in this beautiful electric range! This model has a 9-inch, an 8-inch, and two 6-inch burners. This can be viewed in the product specification section on the product page. We hope this helps. Please connect with us again if you have any additional questions and thank you for choosing GE Appliances. -Kacie@GEA
by|May 1, 2023
Q:Does the power cord require a 3 prong or 4 prong cord
by|Apr 22, 2023
2 Answers
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A: it can be wired either way according to the Instructions.
by|Nov 9, 2023
A: Hello - Great question! We're delighted that you've chosen this great electric range for your home and we're happy to help you with this question. This unit actually needs to be hardwired. You can view this on page 1 of the installation guide here: https://images.thdstatic.com/catalog/pdfImages/26/26c76352-8f83-4091-84cd-c8be6101ffe3.pdf. We hope this helps! Reach out to us if you have additional questions. Thank you for trusting GE Appliances for your home. -Kacie@GEA
by|Apr 23, 2023
Q:Is this a drop in oven
by|Apr 15, 2023
1 Answer
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A: Hi there - thank you for taking the time to reach out to us. This model is one of our freestanding ranges, so it would not be categorized as a drop-in unit. -- We do offer, however, our model #JD630DTWW, which is similar to this unit, and it's also a drop-in range. You can learn more about this model here: https://www.homedepot.com/p/GE-30-in-4-4-cu-ft-Drop-In-Electric-Range-with-Self-Cleaning-Oven-in-White-JD630DTWW/321036140 -- We hope this information was helpful, and please let us know if there are other questions or concerns we can assist you with. Take care. - Pablo@GEA
by|Apr 18, 2023
Q:What installation kit are you referring to if I purchase a new electric stove
by|Apr 8, 2023
1 Answer
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A: Hi there - Thanks for contacting us about this great stove. We're happy to help! We encourage you to look at page 1 of the installation guide to see what materials and tools you will need for installation. You can view that here: https://images.thdstatic.com/catalog/pdfImages/26/26c76352-8f83-4091-84cd-c8be6101ffe3.pdf. Please reach out to us if you have any additional questions. All our best. -Kacie@GEA
by|May 30, 2023
1 found this answer helpful
Q:What size are the legs millimeter wise on a GE electric stove model number JB645DK for WW serial number TL082493Q
by|Mar 15, 2023
1 Answer
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A: Hello there! We hope you’re doing well. Please know that this range offers the ability to adjust the height from 35.75 inches to 36.5 inches. The height can be adjusted ~.75 inches. Thank you for all that you do; if you ever have additional questions, please know that you can always contact us. Have a wonderful day – Matthew@GEA