Questions and Answers for GE 30 in. 5.3 cu. ft. Freestanding Electric Range in Stainless Steel with Convection, Air Fry Cooking

A:  We are sorry to hear your left burner isn't working. It can be repaired though. Please reach out to GE Consumer Service by calling 1-800-432-2737.

A:  The depth of this unit including the door (without the handle) is 25-1/2". With the handle it measures 28". You can view more on this here: https://images.thdstatic.com/catalog/pdfImages/68/680ed5be-6cd1-4ebf-aa45-fcf5c566991d.pdf.

A:  You do not need a water connection for the steam clean function. You will pour one cup of water into the bottom of the range to use the steam clean cycle. More on this can be found on page 19 of the use and care manual here: https://images.thdstatic.com/catalog/pdfImages/22/22ffcf5a-8a79-4263-bf72-051045cbb2a4.pdf.

A:  This model does not include a broiling pan, as broiler pans, grids, and roasting racks are not shipped with our cooking products. If you need or want a broiler pan, we recommend part WB48X10057. It can be purchased by giving our parts team a call at 1-877-959-8688 M-F 9AM-7PM EST or at the GE Appliances Parts website.

A:  Yes! All of our GE Appliances products come with our one-year warranty. If you'd like, you can view more on this on page 30 of the manual here: https://images.thdstatic.com/catalog/pdfImages/22/22ffcf5a-8a79-4263-bf72-051045cbb2a4.pdf.

A:  On this range, you will press and hold the 0 pad for 3 seconds. More on this can be found on page 11 of the use and care manual here: https://images.thdstatic.com/catalog/pdfImages/22/22ffcf5a-8a79-4263-bf72-051045cbb2a4.pdf.

A:  This model (JB735SPSS) is an upgraded version of JB655SKSS. While most of the features are the same, this unit features Fast Preheat and Hi / Low Broil.

A:  The oven on our electric, free-standing ranges is vented through a duct under the right rear surface unit, and will release heat when either the oven or broiler is in use. This will cause that area of your cooktop to feel warm and may even seem to be turned on.

A:  Hi - Great question! You certainly can use this range for canning. Normally, pots that extend beyond one inch of the cooking element's trim ring are not recommended for most surface cooking; however, when canning with a water-bath, pressure canner, or pressure cooker, larger diameter pots may be used. This is because boiling water temperatures (even under pressure) are not harmful to cooktop surfaces surrounding the surface units. We hope this helps. Let us know if you have additional questions. All our best. -Kacie@GEAppliances

A:  Hi - Great question! You can set a Timed Cook and the oven will shut off once the cooking time has completed. If you'd like, you can view the full instructions for this on page 13 of the use and care manual here: https://images.thdstatic.com/catalog/pdfImages/22/22ffcf5a-8a79-4263-bf72-051045cbb2a4.pdf. We hope this helps! We're here if you have additional questions. Thank you for choosing GE Appliances. -Kacie@GEAppliances