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Questions and Answers for GE 4.6 cu. ft. High-Efficiency Top Load Washer in White with Stain PreTreat, ENERGY STAR

Internet #328425556

Model #GTW538ASWWS

Store SKU #1010940816

  • Energy Star Washer
  • Pairs best with Electric GTD38EASWWS or Gas GTD38GASWWS Dryer(s)
  • Heavy-duty transmittion enhances durability for large loads

Questions & Answers

36Questions
caret
Q:what are the dimensions of my washer and dryer? Internet #328425556
by|Jun 19, 2024
1 Answer
Answer This Question

A:  This washer model number GTW538ASWWS (Home Depot internet number 328425556) has the following dimensions: 44” Height x 27” Width x 27” Depth. -- The matching electric dryer model number GTD38EASWWS has the following dimensions: 44” Height x 27” Width x 29-1/2” Depth.

by|Jul 6, 2024
    1 found this answer helpful
    caret
    Q:Do they remove old washer and dryer?
    by|Jun 12, 2024
    1 Answer
    Answer This Question

    A:  Thanks for reaching out! To better answer your question, please contact our HD.com customer service department at 800-430-3376 any day between 6 a.m. and 2 a.m. ET. We're confident they can help.

    by|Jul 5, 2024
      caret
      Q:Do you guys haul away the old washer and dryer
      by|Jun 8, 2024
      1 Answer
      Answer This Question

      A:  To better answer your question, please contact Home Depot through their support line at 800-430-3376 any day between 6 a.m. and 2 a.m. EST, or call your local store. They will best be able to assist you with installation and delivery questions.

      by|Jul 5, 2024
        caret
        Q:Where do you put fabric softner
        by|Jun 8, 2024
        1 Answer
        Answer This Question

        A:  You will add fabric softener directly into the basket before you put your laundry in. Be sure and select the Deep Rinse feature when using fabric softener as well.

        by|Jul 12, 2024
          1 found this answer helpful
          caret
          Q:This washer is very loud. Is there a setting on this washer to make it quieter while it’s on the wash cycle?
          by|Jun 1, 2024
          1 Answer
          Answer This Question

          A:  Please head over to our GE Appliances website to view the article called "Top Load Washer - Normal Sounds" to ensure that your washer is performing as it should. There is no way to change the operation sounds of this model.

          by|Jul 5, 2024
            1 found this answer helpful
            caret
            Q:Can you bypass fill Sense
            by|Jun 1, 2024
            1 Answer
            Answer This Question

            A:  For this GTW538ASWWS model there is not a manual water level selector option. However, if you prefer to have a higher water level, you can use the “Deep Fill” feature which adds 3 gallons of water to the wash load if pressed once or can provide the deepest fill possible if held for 3 seconds. There is also a “Deep Rinse” option. To learn more, see the Cycle Options - Continued section on page 13 of the Owner’s Manual: https://images.thdstatic.com/catalog/pdfImages/94/94549696-b4cf-4a6d-a0a2-05df1f88ee5d.pdf

            by|Jun 4, 2024
              caret
              Q:What is the height of this washer from the floor to the top of the lid? Assume the 44 in height is the height to the top of the console.
              by|May 28, 2024
              1 Answer
              Answer This Question

              A:  With the lid open, this washer is 54". If you'd like, you can view more on this in the Specification Guide by copying and pasting the following link into your browser: https://images.thdstatic.com/catalog/pdfImages/f0/f08f5c2a-6482-4627-b9c8-296dc849d7d4.pdf.

              by|May 28, 2024
                caret
                Q:Need someone to remove old washer and install new one. Do you do that?
                by|May 25, 2024
                2 Answers
                Answer This Question

                A:  Thanks for reaching out. To better answer your question, please contact our HD.com customer service department at 800-430-3376 any day between 6 a.m. and 2 a.m. EST.

                by|Jun 7, 2024

                  A:  Yes, they do that.

                  by|May 26, 2024
                    caret
                    Q:How long are the regular and quick wash cycle times?
                    by|May 25, 2024
                    1 Answer
                    Answer This Question

                    A:  The cycle time for a Normal wash is approximately 61 minutes, and is 33 minutes for a Quick Wash. These are total cycle times without options. When each option is selected, the total wash time will increase.

                    by|Jul 2, 2024
                      1 found this answer helpful
                      caret
                      Q:Is going out of balance 9 times out of 10 acceptable, as GE Appliances service tech said? What can Home Depot do to help?
                      by|May 24, 2024
                      1 Answer
                      Answer This Question

                      A:  If your washer is going out of balance often, we do recommend that you ensure that your load is evenly distributed around the agitator, sorted properly, that you've added additional items to towels or sheets, and to check that the leveling legs or your unit are planted firmly into the ground. If your unit is not level, that could also be the cause of the out of balance matter. If you've tried all of these tips, we do encourage you to schedule service with us once again by calling 833-426-3393.

                      by|May 31, 2024

                        Complete Your Laundry Room

                        This Washer
                        4.6 cu. ft. High-Efficiency Top Load Washer in White with Stain PreTreat, ENERGY STAR
                        This Washer
                        GE 4.6 cu. ft. High-Efficiency Top Load Washer in White with Stain PreTreat, ENERGY STAR
                        (130)
                        $578.00
                        $799.00
                        $578.00
                        $799.00
                        +
                        GE
                        Choose a matching DryerInformation icon for choose your option tooltip.
                        Electric 
                        Gas / +$100.00
                        =
                        Price for Bundle

                        Compare Similar Items

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                        Capacity - Washer (cu. ft.)

                        4.6

                        4.3

                        4.5

                        4.7

                        Washer Features

                        Adaptive Fill, Automatic Temperature Control, End-Of-Cycle Signal

                        Add Garment (pause), Adjustable Legs, Control Lock, Delay Start, End-Of-Cycle Signal, Remote Diagnostics, Soft Close Lid

                        End-Of-Cycle Signal

                        Adjustable Legs, Door Window, Front Control

                        Steam Function

                        No Steam

                        No Steam

                        No Steam

                        No Steam

                        Washer Tub/Drum Material

                        Stainless Steel Aluminized Alloy Steel Drum

                        Stainless Steel Drum

                        Stainless Steel Drum

                        Stainless Steel Drum

                        Product Width (in.)

                        27 in

                        27 in

                        27 in

                        27.75 in