Questions and Answers for GE 45 pt. Dehumidifier with Built-In Pump

A:  Hi there - Thanks for reaching out to us! Once you set a level and the dehumidifier begins working it will show the actual humidity level. This means that it is not changing the set level but rather displaying the current humidity level. As the humidity in the room is removed the number will go down. For best results, place your dehumidifier near the center of the area that you wish to dehumidify. Good air circulation within an enclosed area is essential. Doors and windows should be kept closed. You should allow at least 18 inches of air space on all sides of the unit for good air circulation. Also, to properly size a dehumidifier, the location of the unit is important. The following link provides a recommended selection guide based on the type of room and moisture level: https://products.geappliances.com/appliance/gea-support-search-content?contentId=16791. We hope you find this helpful! - Sharon@GEA

A:  Hello - We appreciate your interest and we are happy to help! The drain hose is 16 ft long. The drain pump can pump up to 16 vertical feet. Do not use a longer length of tubing than the 16 ft provided. Thanks for checking! Olga@GEA

A:  Hi, Great question! We appreciate you asking about this model and we're here to help. Info on turning off the dehumidifier and emptying the collected water, can be found in the Use and Care manual. Here's a link to this resource: (Page 6) https://images.thdstatic.com/catalog/pdfImages/28/285f7aa9-e95b-4e36-bb64-c10518b83fcc.pdf Thanks for checking with us! -Sylvia@GEA

A:  Just hold the "pump" button down until the light goes out, then remove the bucket.

A:  I honesty haven’t noticed any heat impact to my basement from this product. I would go with something smaller. The heat is needed to remove ice from the coils, part of the process of dehumidification

A:  Not sure,, BUT the dispensing of Heat is several things. This is how the Dehumidifier is supposed to work. It will dispense both warm and cool air as it functions during the day. Otherwise the "humidity" will not be reduced as both needed and expected. If your conditions are correct, room(s) will become both cooler and more comfortable over time and Unit will function less often. A/C Unit may also work less.

A:  Hello Tina - Thank you for reaching out about your dehumidifier. We hope it has worked well for you over the last year. Model APER50LZ is our newest unit. However, dehumidifiers use a compressor to function properly which will generate some heat. If the unit is installed correctly to exhaust outside, the heat should not be an issue. Feel free to reach out with any more questions as we are always happy to help. - JB

A:  Hi Taff - Thanks for viewing GE! Yes, the drain pump can pump up to 16 vertical feet. We suggest viewing the following link: DEHUMIDIFIER - DRAINING OPTIONS: https://products.geappliances.com/appliance/gea-support-search-content?contentId=35530 - Also, here's the link the Use and Care Guide: https://images.homedepot-static.com/catalog/pdfImages/28/285f7aa9-e95b-4e36-bb64-c10518b83fcc.pdf - Keep in touch at GEAppliances.com. Sue

A:  Yes

A:  Yes, easily. That's exactly how I have mine set up.

A:  Yes, Pump works automatically based on both Float Control and Humidity Settings.

A:  Hello Paul, thank you for your question! The pump will turn on automatically when the tank is full if the feature is activated first. To do this, press and hold the "Pump" button for 3 seconds. This cycle will continue to pump until the button is deactivated. If you would like to read more about this feature, we recommend you check out page 6 of the owner's manual, linked here: https://images.homedepot-static.com/catalog/pdfImages/28/285f7aa9-e95b-4e36-bb64-c10518b83fcc.pdf We hope this helps! Please let us know if you have any additional questions. – CV

A:  For at least reasonable outages yes. Mine comes back on set however it was beforehand. I've had the power out here for over an hour, and it restarted on its own. If it's off for a long time I don't know; that is, I don't know if there is a capacitor that is holding up the "memory" of where its set and will eventually discharge, or how that's arranged. The keys are all "soft touch" so it definitely is not physical switches.

A:  Yes

A:  Hi Orion - Thanks for considering GE! Yes, in the case of a power outage or interruption, the unit will automatically restart, in the settings last used, after the power is restored. Keep in touch at GEAppliances.com. Sue

A:  I am not sure, but it eliminated the odor the basement had and the basement is no longer humid!

A:  No. Just a plain mesh dust filter.

A:  Hi Pete - Thanks for viewing GE Model # APEL45LY! This model has a washable air filter and not a HEPA filter. Keep in touch at GEAppliances.com. Sue