Questions and Answers for Google Nest Thermostat - Smart Programmable Wi-Fi Thermostat Charcoal + Nest Thermostat Trim Kit Charcoal

A:  Hey there. Our dedicated team is always ready to help you. You can visit us anytime and tell us more about your inquiry here: https://support.google.com/googlenest/gethelp

A:  Hey there, Kenn. Thanks for your inquiry. Yes, If the room temperature drops below or above the set Safety Temperatures, and your Nest Thermostat automatically starts heating or cooling, you'll get a notification sent to your phone, as well as a message in the Nest app or an event in the Home app's Feed. Once temperatures return to normal levels, another notification will let you know. You can read more about this article by visiting this link: https://support.google.com/googlenest/answer/9249790

A:  Hi there, Divine. Thanks for your question. Use only high-quality 1.5 V AAA alkaline batteries from a known manufacturer. To replace the batteries, follow these steps: 1. Pull the thermostat display off the base. 2. Remove the old batteries from the back of the thermostat display. 3. Insert the 2 new AAA alkaline batteries. 4. Push the thermostat display back onto the base until it clicks into place. If you need further assistance or have additional inquiries, please don't hesitate to contact us on our Google Help page here: https://support.google.com/googlenest/gethelp

A:  Hi there, Tcorn. Thanks for your question. You can link your Nest Thermostat to both iOS and Android smartphones. To add a Nest Thermostat from your iOS, follow these steps: 1. Open the Home app. 2. Tap Add and then Set up device and then New device and then Choose a home. 3. The app will search for devices that you can add. 4. To continue with a QR code: Scan the QR code on the back of your Nest Thermostat display. 5. The Home app will walk you through installation. If you need further assistance or have additional questions, please don't hesitate to contact us on our Google Help page here: https://support.google.com/googlenest/answer/10125150

A:  Hello there, JOhrt. Thanks for your inquiry. Electric baseboard systems are generally not compatible with Nest Thermostats. They are only compatible if they’re currently controlled by a 24 V thermostat. However, to ensure the full compatibility of your HVAC system, we recommend checking the wire labels and the labels on your system first. You can use the Compatibility Checker tool and verify the full compatibility here: https://support.google.com/googlenest/answer/9246656

A:  Hey there, MelN! We appreciate your interest. The PIN used for locking your thermostat to prevent people from changing its settings is available on Nest Thermostat E and Nest Learning Thermostat only. Learn more about different Nest thermostats and find out which one will work best for you, here: https://support.google.com/googlenest/answer/9230098

A:  Hey there, LGMM. The thermostat uses the voltage from your system’s wires to keep its internal battery charged. If the power from your system is insufficient, the thermostat will run off the batteries for a while before it must turn off completely. But if you repeatedly get low battery messages from your thermostat, or if there’s another power-related message, you may need to check the C wire connection or install a C wire to provide consistent power to your thermostat and prevent the internal batteries from draining. Some systems, including heating-only, cooling-only, zone-controlled, and heat pump systems, require a C wire or the Nest Power Connector. Unlike other wires connected to your thermostat, a C wire doesn’t control heating or cooling functions. It only provides constant power to your thermostat. Go to g.co/nest/cwire for more details.

A:  Hey there, Bvckbc! Thanks for your interest! Nest thermostats work with most 24 volts heating and cooling systems. However, there are some systems that aren’t compatible. We encourage you to visit the online Compatibility Checker that has full instructions to check if your system will work with Nest thermostats: https://support.google.com/googlenest/answer/9246656

A:  Hey there, Phil! Thanks for your inquiry. Emergency Heat and Auxiliary Heat are different types of backup heating and operate differently. Emergency Heat must be turned on manually while Nest thermostats can use Auxiliary Heat automatically as needed. This link can help: https://support.google.com/googlenest/answer/9276120

A:  Hi, Drye! Nest Thermostat works with most 24V heating and cooling systems, including furnaces, air conditioners, boilers, and heat pumps with either forced air or radiant delivery that has a maximum of 6 wires. We suggest using our online compatibility checker to ensure that your system is compatible with Nest thermostats. Here’s the link: https://store.google.com/us/widget/compatibility/thermostat You may also check this link to learn more about Nest thermostat compatibility: https://support.google.com/googlenest/answer/9246656

A:  Yes it can take up to 6 wires