Q:I have 4 slabs in my kitchen, and one of them has a very different (flat) sheen. All have been finished with same techniques. The larger slab was cut down from island size and is also warped. Any suggestions on how to fix this?
by|Oct 25, 2023
1 Answer
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A: Please reach out to us at hd-support@forpd.com so we can assist you further.
by|Oct 26, 2023
Q:I purchased this block to use as a desktop; for shelves, I'll just use birch plywood or something. What finish(es) should I use for a matching look?
by|Oct 21, 2023
1 Answer
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A: PatO - This birch desktop is not stained, so you can use any clear polyurethane topcoat.
by|Oct 26, 2023
Q:Any recent improvements on the packaging to prevent shipping damages? Any manufacturer warranty for future splits/cracks (despite normal use and humidity) past 90-day return period? If so, please explain in details. Thanks!
by|Oct 6, 2023
1 Answer
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A: Customer - We have not had a recent changes to our packaging.
Below is our warranty.
The Birch in this product is a slow growth, closed grain hardwood found in areas of Northern Europe. It is a durable hardwood with similar looks and physical qualities to Hard Maple. Birch is known for its ease of sanding, finishing, and clean look with a consistent color. Wood is a product of nature and will display characteristics that are unique to each piece.
Care instructions:
The product MUST be sealed or finished on all surfaces within 48 hours of removing shrink wrap.
When sealing with mineral oil or conditioner, apply an even, liberal coat of conditioner on all surfaces and let absorb for approximately 20 minutes. Wipe off any excess with clean towel. Re-apply as necessary.
If you are staining your block, make sure to stain before using any other finishing product.
If you notice any grain raise with oil or other sealants, you can lightly sand the top with fine grit sand paper.
General use and cleaning of this top will require frequent application of conditioner or mineral oil to extend the life of the product. Frequency may range from every few weeks to every few months.
If finished properly, this surface can be used for food prep; however, we recommend that a cutting
board or mat be used to preserve the life and look of the block.
Always clean your work top surface before and after each use.
Warranty:
This product comes with a 90 day limited warranty.
It can be exchanged or refunded if the product has delaminating staves, joint separation, or any other damages because of faulty fabrication.
The product warranty will not cover product damage due to improper storing, handling, alteration, or installation.
Any damage due to transportation must be reported immediately. If upon receipt the packaging appears to be damaged please unpack immediately and check for potential damage.
The butcher block must be sealed or finished on all surfaces within 48 hours of removing shrink wrap
by|Oct 9, 2023
Q:What are the reasons for Prop65 Cancer Warning? Is the wood finish (& all other materials in this block) NON-TOXIC and SAFE for skin contact (to use as a desktop)? Are all sides equally finished/sealed (i.e, NO future sanding/finishing needed)?
by|Oct 6, 2023
1 Answer
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A: These have a Prop 65 for when you are customizing your piece. To be in compliance with the state of California we have to warn against drilling, sawing, sanding or machining wood products can expose you to wood dust, a substance known to the State of California to cause cancer. Thank you
by|Jun 30, 2024
1 found this answer helpful
Q:Can you put 2 together with no seam if it has a rounded edge
by|Oct 2, 2023
1 Answer
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A: Rick - The rounded edge would have to be cut to have a smooth seam.
by|Oct 11, 2023
Q:how does the UV finish compare to polyurethane, as far as durability?
by|Sep 8, 2023
1 Answer
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A: UVorpoly - UV-Resistance Varnish is more UV-resistant than polyurethane because it’s designed to dry fully when exposed to UV rays. So, the more the coating is exposed to UV rays, the stronger and harder it gets. On the other hand, only exterior polyurethane is UV-resistant. Water-based and oil-based poly aren’t and will fade if exposed to UV rays.
by|Jun 30, 2024
1 found this answer helpful
Q:Has anyone made a dining table out of the 30 in wide butcher block
by|Aug 29, 2023
1 Answer
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A: Regg - Yes, many have made tables out of our birch butcher block island tops. They are beautiful.
by|Feb 18, 2024
Q:What type and size l brackets do you need to attach butcher block top for a 30 x 50 birch finished
by|Aug 26, 2023
1 Answer
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A: DCaffey - I will need a little more information. Are you making a desk out of this butcher block? Is this desk attached to the wall?
by|Nov 1, 2023
Q:WHAT IS THE WOOD TREATED WITH? WHY IS THERE THE CANCER WARNING?
by|Aug 20, 2023
1 Answer
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A: LIZA--this is a Prop 65 warning for wood dust. It is only for the cutting of wood--the wood is unfinished and not treated.
by|May 26, 2024
4 found this answer helpful
Q:Can this countertop be cut lengthwise? I need 21"depth.
by|Aug 13, 2023
4 Answers
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A: yes
by|Feb 18, 2024
1 found this answer helpful
A: I would think so, but I am no carpenter. Doesn't it come in different depths?
by|Aug 25, 2023
A: Yes, our butcher block countertops are solid wood. You can easily cut it to size.
by|Oct 7, 2023
1 found this answer helpful
A: Yes you can. Just make sure to put the cut edge against the wall because this countertop has a rounded edge. Cutting it will remove the rounded edge so you will want to put that against the wall so the other side with the rounded edge is sticking out.