Q:I have power to the switch and turns blue but do not have power to the unit
by|Apr 18, 2024
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Q:Does this work with Google?
by|Mar 22, 2024
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A: Hello Thatsthequestion,
This does not have Google compatibility only with Alexa.
by|Mar 27, 2024
Q:Does this fit 2 x 6 ceiling joists as far as depth for a brand new never before install
by|Feb 22, 2024
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Q:I installed 2 fans in my bathrooms. And one switch turns on both fans. How can I fix this?
by|Feb 2, 2024
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Q:My control box on the wall has stopped working I've had it for a month my fan is on all the time and so is my light please help me what do I do the wiring is all correct also
by|Jan 17, 2024
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A: Use Alexa to turn off fan, light, etc. Completely bypass the control box on the wall. If Alexa doesn't turn it off, you have an issue with the main unit, not the control box
by|Mar 5, 2024
Q:It clearly says this needs attic entry to install but I noticed another question you told someone they CAN install it in their home WITHOUT attic access. So is it possible or not? If so, what do I have to do in order to make room installation work?
by|Dec 6, 2023
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A: Hello,
If you are going to install it without attic access you would need to cut the hole large enough to work around and properly install it, which would require patching the ceiling after you are finished.
by|Dec 6, 2023
A: I just installed this unit and yes, require access to attic or as state before, cut hole big enough to gain access then patch hole.
by|Mar 5, 2024
Q:Fan didn’t come with switch in box. Doesn’t show in the items included in box. What switch works with this fan???
by|Nov 7, 2023
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A: It's supposed to come with a Switch box that controls the fan/lights and Alexa individually. I would return or contact the manufacture for the missing item.
by|Nov 17, 2023
Q:Does the Homewerks Worldwide bath fan retain stored setup information if power is shut off?
by|Oct 24, 2023
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A: Hello,
Please contact our Homewerks Customer Service team at 877-319-3757 or support@hwcares.com and we would be happy to troubleshoot.