Q:Can you use gravel instead of sand inside the bottom of the fire pit? I'm worried the ashes will get mixed in with sand and make it hard to clean.
by|Sep 8, 2022
1 Answer
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A: Hello, We recommend you use sand. Our customer service team would be happy to provide further technical assistance. Please feel free to give us a call at 877-447-4768 or email at customerservice@ghpgroupinc.com. Thank you! - GHP Group
by|Sep 9, 2022
1 found this answer helpful
Q:What is the SKU?
by|Sep 4, 2022
1 Answer
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A: Hello LeRoy, the model of this firepit is (OFW992RA). The Home Depot store SKU is (1002693250). Should you need any additional information, please feel free to give us a call at 877-447-4768 or email at customerservice@ghpgroupinc.com. Thank you! - GHP Group
by|Sep 6, 2022
Q:How much does this fire pit weight?
by|Sep 1, 2022
1 Answer
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A: Hello Vince, This product weighs 22 pounds. Should you need any additional information, please feel free to give us a call at 877-447-4768 or email at customerservice@ghpgroupinc.com. Thank you! - GHP Group
by|Sep 1, 2022
Q:Can you grill on this ??
by|Aug 30, 2022
1 Answer
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A: Hello, Yes this firepit comes with a cooking grate. For more information lease contact our customer service team for technical support regarding this item. They can be reached at 877-447-4768 or email at customerservice@ghpgroupinc.com.. Thank you! - GHP Group
by|Aug 30, 2022
Q:Can gas fire logs be used in this fireplace?
by|Aug 29, 2022
2 Answers
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A: Hello Kimmie, For an in depth, elaborate answer. Please contact our customer service product team. They can be reached at 877-447-4768 or email at customerservice@ghpgroupinc.com. Thank you! - GHP Group
by|Aug 30, 2022
A: not made for that!!
by|Mar 12, 2023
1 found this answer helpful
Q:Does This Come With The BBQ Grate and Grate Holder/Adjuster
by|Aug 25, 2022
3 Answers
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A: Yes, nice little fire ring for the money!
by|Aug 28, 2022
A: Hello, Our customer service parts team would be more than happy to help with parts/ technical support. Please feel free to give us a call at 877-447-4768 or email at customerservice@ghpgroupinc.com. Thank you! - GHP Group
by|Aug 26, 2022
A: Yes it comes with the bbq grate. I’m not sure about the grate adjuster
by|Aug 30, 2022
Q:Can you use paint made for BBQ grills and stoves on this fire pit to prevent rust and make it last longer?
by|Jul 16, 2022
1 Answer
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A: Hello, You can only use special high temperature paint to cover any scuffs or scratches. Should you need any additional information, please feel free to give us a call at 877-447-4768 or email at customerservice@ghpgroupinc.com. Thank you! - GHP Group
by|Aug 9, 2022
3 found this answer helpful
Q:can you use charcoal for fuel? or something other than wood.
by|Jul 7, 2022
2 Answers
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A: Hello, We caution to burn only seasoned hard wood or fire logs in our wood burning fire pits. For further assistance. Please feel free to give us a call at 877-447-4768 or email at customerservice@ghpgroupinc.com. Thank you! - GHP Group
by|Aug 9, 2022
3 found this answer helpful
A: Yes this should work well with charcoal should that be your choice of fuel.
by|May 7, 2023
2 found this answer helpful
Q:The instructions state that the capacity of the fire pit is 5 lbs. of fuel. Two pieces of split firewood could be over 5 lbs. Is the 5 lbs. recommendation correct (maybe 5kg/11lbs)? If not, how many split/seasoned pieces of firewood does this hold?
by|Jul 2, 2022
3 Answers
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A: It's not how much it will hold, it's how hot the fire gets. If you pack it and burn for long periods, the grate will fail sooner than it normally would.
by|Mar 20, 2024
2 found this answer helpful
A: Hello, Thank you for reaching out. Our customer service team would be glad to provide technical support. Please feel free to give us a call at 877-447-4768 or email at customerservice@ghpgroupinc.com. Thank you! - GHP Group
by|Aug 9, 2022
1 found this answer helpful
A: We have used as many as 4-5 when starting our fire. Then we have added several more. I don't think 5 lbs is correct. We have had many fires and using/adding multiple logs is never an issue.
by|Aug 15, 2022
4 found this answer helpful
Q:Does this pit come with the piece that holds or adjust the height of the grill grate ?
by|Jun 23, 2022
1 Answer
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A: Hello, Yes. This item includes a cooking grate support. Should you need any additional information, please feel free to give us a call at 877-447-4768 or email at customerservice@ghpgroupinc.com. Thank you! - GHP Group