Q:Can a high temperature spray paint like Rustoleum be used on the rusting fire bowel and fire screen?
What about a better grate for the bottom of the fire bowel, the thin metal bends and rusts out.
by|Sep 2, 2022
1 Answer
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A: You can contact customer service at 866-267-7772 for needed replacement parts.
by|Nov 4, 2022
1 found this answer helpful
Q:Stoneham 34 in. x 15.5 in. Square Steel Wood Fire Pit with Tile Top
can this firepit be used under covered patio
by|Aug 26, 2022
1 Answer
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A: No, it is not recommended to use a wood burning fire pit inside or under a covered porch.
by|Aug 22, 2023
2 found this answer helpful
Q:How much would a replacement fire bowl cost?
by|May 8, 2022
1 Answer
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A: Hi Anthony, thanks for your question. Please call 1866-267-7772 Mon-Fri 9am-5pm EST to check the replacement fire bowl availability and cost. Thanks.
by|May 9, 2022
Q:What can you put under the drain hole to catch ashes and moisture that fall through? Don?t want to ruin our patio.
by|May 4, 2022
1 Answer
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A: Hi Laura, thanks for your interest in this fire pit. Depending on the types of patio floor customers have, some of the creative ways they use to protect their wood/composite deck ranging from heat-resistant mat, ceramic tiles to disposable foil pans etc. to collect ashes that may fall through from the drain hole. Hope this helps. Thanks!
by|May 24, 2023
2 found this answer helpful
Q:What are the chairs displayed with this fire pit in the last product photo shown here? I would like to get those sling chairs with this fire pit, however I cannot find them on the HD?s website. Can you post a link to those chairs? Thanks!
by|Apr 18, 2022
1 Answer
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A: Hi Kate, thanks for your interest in these Adirondack chairs, they are beautiful and very popular. We do sell these wicker chairs with this fire pit and the collection name is "Summerhaven". Below is the link to the website. Please note that these chairs are not sling chairs, they are better quality resin wicker chairs. Please buy them as soon as possible as we only bring in limited inventory in for this season, otherwise, you might need to wait until next spring. Hope this helps.
https://www.homedepot.com/p/Hampton-Bay-Summerhaven-5-Piece-Wicker-Patio-Firepit-Chat-Set-2165-3/315102725?
by|May 23, 2023
1 found this answer helpful
Q:Can a Solo Bonfire be used instead of the bowl it comes with? Looking for an enclosure to protect from burns.
by|Jan 1, 2022
1 Answer
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A: Hi Rioniv, Thanks for your question. The Stoneham fire bowl is designed to be used with this unit, but the fire bowl is removable from the tabletop. If you decide to replace the original fire bowl with the Solo Bonfire unit, please note that the manufacturing product warranty will be voided automatically if any alteration made to the fire pit without the manufacturer's approval.
by|Jan 3, 2022
Q:am I able to buy a replacement bowl for this item?
by|Dec 28, 2021
1 Answer
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A: Hi Thomas, We could sell you the replacement bowl for Stoneham. Please reach out to our customer service at 866-267-7772 Mon- Fri 9am-5pm EST for replacement bowl availability. Thx.
by|Dec 29, 2021
Q:Is there a conversion kit to convert this to gas?
by|Nov 20, 2021
1 Answer
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A: Hi David, thanks for your interest in this fire pit, unfortunately there is not a conversion kit from this supplier to convert it to gas since it was designed to be a wood-burning fire pit only. Please note that any alteration made to the product without the manufacturer's approval will automatically void the product warranty and liability. Thanks.
by|Nov 22, 2021
Q:What?s the dimensions of the fire bowl
by|Oct 5, 2021
1 Answer
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A: Hi Rose, Thanks for your inquiry. The bowl size for the Stoneham item is 24"x24".
by|Jun 2, 2022
1 found this answer helpful
Q:Is there an assembly/how to use instruction video for this firepit?
by|Sep 2, 2021
2 Answers
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A: Hello Tina.
Thank you for your question.
Unfortunately, Hampton Bay does not have a video to accompany the assembly of this fire pit.
If you have any questions regarding assembly, please give Hampton Bay Customer Service a call:
8 a.m. – 7 p.m., EST, Monday – Friday, 9 a.m. – 6 p.m., EST, Saturday 1-855-HD-HAMPTON.
They will be happy to assist you with any assembly questions.
Please let us know if we can be of further assistance.
Rich_HD_OC
by|Mar 16, 2023
1 found this answer helpful
A: Hi Tina, Despite there is not a video to demonstrate the assembly of this fire pit, but there is an assembly instruction manual online for you to follow (see the link below to the product page). This fire pit was designed to have easier assembly than most of the fire pits in the market. Hope this helps.
https://www.homedepot.com/p/Hampton-Bay-Stoneham-34-in-x-15-5-in-Square-Steel-Wood-Fire-Pit-with-Tile-Top-2195FPA-1-34/312603951