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Questions and Answers for Hiland 40,000 BTU Hammered SilverGlass Tube Propane Patio Heater

Internet #312590436

Model #HLDS01-GTCB

Store SKU #1005170943

  • Valve shuts off automatically when tilted for added safety
  • Wheels facilitate convenient mobility
  • CSA approved for reliability and safety

Questions & Answers

36Questions
caret
Q:My heater fell over and the glass tube broke, do you sell spare tubes?
by|Jun 7, 2020
2 Answers
Answer This Question

A:  Yes, you can purchase through Home Depot, or visit www.azpatioheaters.com category glass tube heater parts.

by|Apr 3, 2022
    1 found this answer helpful

    A:  Tube size 33x5

    by|Oct 19, 2020
      caret
      Q:Is this easy for move around the yard/patio? I'm looking for something that will be easy for a 63 old woman to easily move from different areas in the yard. Thanks.
      by|May 6, 2020
      1 Answer
      Answer This Question

      A:  If the wheels are properly attached it will help with moving this heater around.

      by|May 13, 2020
        caret
        Q:How do i get the igniting button to work
        by|Apr 27, 2020
        2 Answers
        Answer This Question

        A:  There is a battery attached just behind ignitor - double a.

        by|Oct 19, 2020

          A:  We have different types of ignitions, please contact our troubleshooting department at 888-755-1330.

          by|Apr 29, 2020
            caret
            Q:A previous review said it works better for heat distribution if placed near a wall. How close can it be placed near vinyl siding?
            by|Apr 17, 2020
            1 Answer
            Answer This Question

            A:  I believe it would be best to reach out to the manufacturer for assistance. The manufacturer is AZ Patio Heater and their customer service department can be reached at 1-888-755-1330. Please contact us with any additional questions at 800-430-3376. Thank you for shopping Home Depot.

            by|May 7, 2023
            1 found this answer helpful
            caret
            Q:Pilot light and flame will not stay lit. The flame may stay on for five minutes and then just go out
            by|Feb 28, 2020
            2 Answers
            Answer This Question

            A:  Same problem - changed regulator and it worked.

            by|Oct 19, 2020

              A:  Please call AZ Patio Heaters 888-755-1330, for assistance we have technicians to help you get your heater working to its full potential.

              by|Mar 3, 2020
                caret
                Q:The round glass tubes need 2 b held together as their stacked on 1 another what piece is this exactly & do u have 2 purchase?
                by|Jan 28, 2020
                1 Answer
                Answer This Question

                A:  Please contact AZ Patio Heaters directly, that part is not sold on Home Depot. The part is called Center Support Ring for Two-Piece Glass Tube.

                by|Jan 29, 2020
                  caret
                  Q:Need one with a wall hookup to gas outlet.
                  by|Jan 13, 2020
                  1 Answer
                  Answer This Question

                  A:  AZ Patio Heaters has a natural gas heater model# NG-GT-BRZ, that you can purchase on the Home Depot website, you may need to purchase additional hoses.

                  by|Jan 14, 2020
                    caret
                    Q:Can you convert to natural gas?
                    by|Dec 23, 2019
                    1 Answer
                    Answer This Question

                    A:  No, it cannot be converted to natural gas.

                    by|Dec 27, 2019
                      caret
                      Q:DOES IT COME WITH THE GAS TANK
                      by|Oct 7, 2019
                      4 Answers
                      Answer This Question

                      A:  No. As with all propane-powered appliances, you would purchase a standard 20-lb propane tank, or refill one that you already purchased.

                      by|Dec 9, 2020
                        1 found this answer helpful

                        A:  No, it doesn't come with a tank.

                        by|Oct 8, 2019

                          A:  No, it does not come with a gas tank. It uses a standard 5 gallon, barbecue-style propane tank (Amerigas, Blue Rhino, etc.) which is available at your local Home Depot and many other locations.

                          by|Dec 9, 2020
                            2 found this answer helpful

                            A:  Nope.

                            by|Oct 18, 2019
                              1 found this answer helpful
                              caret
                              Q:Is this propane lit or gas line connection?
                              by|Apr 9, 2019
                              1 Answer
                              Answer This Question

                              A:  Propane

                              by|Apr 15, 2020

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