Questions and Answers for Home Decorators Collection Bayshire 60 in. LED Indoor/Outdoor Matte Black Ceiling Fan with Remote Control and White Color Changing Light Kit
Q:We bought 2- for different rooms. 1 remote seems to control them both at the same time. Not what is preferred. We tried shutting room doors, still 1 remote operates them both. How can we get this to stop & have each remote control only the room its in?
by|Sep 11, 2023
2 Answers
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A: Hi, Apologies for the inconvenience, this is due to a pairing issue, For more details please contact our support team @ +1 844-400-3267 or email Support@hdcfans.com
by|Feb 27, 2024
2 found this answer helpful
A: It would be nice to know if the original question asker ever figured this out. We called Customer support and all they could say was the ‘manufacturer is overseas and can’t tell us anything other than to perform the pairing procedure on page 13.’
by|Feb 27, 2024
1 found this answer helpful
Q:My remote doest work for light setting, who do I contact for support?
by|Sep 8, 2023
1 Answer
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A: Hi Alga, Apologies for the inconvenience, If the light is not working properly there could be several reasons such as wall switch, pairing, or voltage, Please contact our support team @ +1 844-400-3267 or email Support@hdcfans.com
by|Sep 8, 2023
Q:Is it possible to get a flush mount kit for this fan instead of using a downrod?
by|Sep 6, 2023
1 Answer
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A: Hello and Thanks for your question. Sorry, it is not possible to get a flush mount kit for this fan.
by|Sep 6, 2023
Q:I have an 11 & 1/2' porch ceiling, what inch downrod should I have for this Bayshire 60" unit?
by|Sep 4, 2023
1 Answer
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A: Hi Ranger, Thank you for your interest in our ceiling fan, If the angle of the slope is more than 18 degrees in this case you need an external adaptor.please contact our support team @ +1 844-400-3267 or email Support@hdcfans.com
by|Oct 9, 2023
1 found this answer helpful
Q:Does the 60? move more air than the 52?? I think either would fit in the room, so I am trying to decide between the two.
by|Aug 21, 2023
1 Answer
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A: Hi Lee, thank you for your interest in Bayshire 52 in. LED Indoor/Outdoor Matte Black, it's depends on the size of the room and the ceiling height, For more details please contact our support team @ +1 844-400-3267 or email Support@hdcfans.com
by|Aug 23, 2023
Q:What is the size of the motor?
by|Aug 18, 2023
1 Answer
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A: Hi, thank you for your interest in Bayshire 60 in. LED Indoor/Outdoor Brushed Nickel Ceiling Fan, the dimension is 156x12, please contact our support team @ +1 844-400-3267 or email Support@hdcfans.com and we will help you with all the information required.
by|Aug 23, 2023
Q:I just had the 52" model installed in my living room, and I was wondering if it's supposed to make noise while it's running. Mine does and it's kind of irritating.
by|Aug 10, 2023
1 Answer
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A: Hi Bill, apologies for the inconvenience, this fan does not make noise if it does that may be due to various factors like the type of junction box, or slopped ceiling, For more details please contact our support team @ +1 844-400-3267 or email Support@hdcfans.com
by|Aug 11, 2023
1 found this answer helpful
Q:What are the characteristics and benefits of a DC motor? There is a delay for the light and fan to start.
Love the fan as it's quiet and moves a lot of air.
by|Aug 8, 2023
1 Answer
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A: Hi, Thank you for your interest in Bayshire 60 in. LED Indoor/Outdoor Matte Black Ceiling Fan, Ceiling fans with DC motors create a higher torque, meaning greater initial power and less energy consumption. For more details please contact our support team @ +1 844-400-3267 or email Support@hdcfans.com
by|Aug 9, 2023
Q:What are the blades made of? Will they warp when fan is outside in the rain ?
by|Jul 11, 2023
1 Answer
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A: Hi Annette, thank you for your interest in Bayshire 60 in. LED Indoor/Outdoor Ceiling Fan. It has ABS blades. For more details please contact our support team @ +1 844-400-3267 or email Support@hdcfans.com.
by|Jul 12, 2023
Q:Can u use a 10 ft rod
by|Jun 30, 2023
1 Answer
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A: Hi Gail, thank you for your interest in Bayshire 60 in. LED Indoor/Outdoor Matte Black Ceiling Fan, you can use a longer or shorter downrod, Please contact our support team @ +1 844-400-3267 or email Support@hdcfans.com to know about dimensions.