Questions and Answers for Home Decorators Collection Modern Farmhouse Cut-to-Size Natural Multi-Weave Cordless Light-Filtering Bamboo Shade - 34.5 in. W x 72 in. L

A:  The email of customer service is Lhicustomerservice@lewishymaninc.com and the phone number to reach them is (800) 860-1677.

A:  The minimum depth required is 1 5/16 inches.

A:  If you decide to inside mount, then yes it is recommended ordering a half size smaller. For outside mount, we recommend ordering a half inch size larger.

A:  This style shade is light filtering. If you prefer additional privacy, you can install a blackout vinyl roller shade inside mounted and outside mount the multi-weave shade.

A:  We recommend ordering a half inch size smaller. If your window shade measurement is not in half inch increments, the shade can be fit kind of tight. A solution would be to outside mount the window shade.

A:  Please call our Customer Service Dept. (800) 860-1677.

A:  It depends on how you prefer to mount the window shade.

A:  No, this style shade is not available in white.

A:  We do not recommend shortening the length of the window shade. It can damage the operating mechanism and void the manufacturers warranty.

A:  You can adjust the height of the bamboo shade. We do not recommend cutting the shade because it will void the manufacturers warranty and damage the operating mechanism.