Q:I have an elongated bidet toilet seat with a wall-mounted remote. It stopped working. The1st thing I did was change the batteries. I correctly put them back. The remote still doesn't work. What could be the problem?
by|May 14, 2022
2 Answers
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A: Did you try turning it on by pressing button at top of remote?
by|May 25, 2022
A: Hello, this is Sarah with Kohler Customer Service. I am glad to address your question. For troubleshooting assistance, please call our team directly at 1-800-4KOHLER (M-F; 8am-5pm CST). Thank you for choosing Kohler.
by|May 16, 2022
Q:Is the Kohler 4108-0 C3 different from the Kohler K-4108-0 ?
Do they have a single nozzle or a dual nozzle and which is more preferred?
If these are different, what are the differences between them?
Also, price differences?
by|Dec 8, 2021
1 Answer
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A: Hi Remington, this is Sarah with Kohler Customer Service. I am glad to address your questions. There is only one K-4108-0 C3-230 elongated bidet toilet seat. It features a single stainless steel wand with adjustable water pressure, temperature, and pulsate settings. Thank you for choosing Kohler.
by|Mar 29, 2022
1 found this answer helpful
Q:will this fit my Glacier Bay elongated toilet bowl with french curves. Model#N2420, Internet#203076918
by|Oct 21, 2021
1 Answer
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A: Hi, this is Laura with Kohler Co. I am happy to assist you with your question. We do not test our products on non-Kohler toilets so are unable to advise regarding compatibility. We suggest reviewing and comparing the dimensions of both products to ensure they are compatible. Here is a link to the bidet seat: https://bit.ly/3m1bRPr There are other links on this page for compatibility details and the specification sheet. Thank you for choosing Kohler.
by|Mar 29, 2022
1 found this answer helpful
Q:Will the Kohler C3 230 bidet toilet seat fit the Kohler Santa Rosa K3810 toilet?
by|Aug 24, 2021
2 Answers
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A: Hi Marge, this is Sarah with Kohler Customer Service. I'm glad to answer your question. This seat is not compatible with the Santa Rosa toilet. We recommend looking at the K-8298-CR which is compatible. Thank you for choosing Kohler.
by|Mar 29, 2022
1 found this answer helpful
A: No. See the compatibility chart.
https://www.us.kohler.com/us/Compatibility-Chart/article/CNT123000006.htm
by|Aug 25, 2021
Q:Will the Side Panel Control be a problem to access for someone who has wider thighs/butts that might be a bit wider than the seat?
by|Jul 24, 2021
2 Answers
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A: No it comes with a remote that attaches to the wall. I never use the seat controls.
by|Jul 27, 2021
A: Hi, this is Laura with Kohler Co. I am happy to assist you with your question. If the side panel is not accessible, it would be recommended to use the remote control. Thank you for choosing Kohler.
by|Jul 25, 2021
Q:Would this bidet be damaged by humidity? Can you wash it with a spray or damp rag? What is its IPX rating?
by|Jul 22, 2021
4 Answers
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A: Hi, this is Laura with Kohler Co. I am happy to assist you with your question. Here is a link to the care & cleaning instructions on our website; https://www.us.kohler.com/us/Bidet-Seats/article/CNT121300029.htm Please call our Customer Care Center at 1-800-4KOHLER or 1-800-456-4537 (M-F, 8 am-5 pm CST if you have additional questions. Thank you for choosing Kohler.
by|Jul 22, 2021
A: The typical amount of humidity in a home bathroom will have no negative effect on this unit.
Refer to the 'Care and Cleaning Guide' included in this listing.
I have no info on regarding an IPX rating.
by|Jul 22, 2021
A: No problem. We use Clorox Wipes.
by|Jul 23, 2021
A: No, neither will have any effect on the bidet. I have had min for out 8 years and it is cleaned on a regular basis with spray cleaner with no problems.
by|Jul 23, 2021
Q:Does this fit the Betello Toilet? Kohler site recommends the C3 230 with the Betello on their site but when I reviewed the C3 230 guide it says it does not fit the Betello.
by|Apr 19, 2021
1 Answer
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A: Hi Neil, my name is Jenni with Kohler Co. I am sorry for any inconvenience you may have experienced locating the correct information for the bidet seat and toilet combination. I regret to advise; the C3 230 bidet seat will not work with the Betello model toilet. I am sorry for the inconvenience. The following model bidet seats will work with this toilet; K-5724, K-18751, K-26132-CSP, K-8298, K-27142-CR, and K-8298-CR. Should you have further questions, please do not hesitate to contact us at 1-800-456-4537 M-F 8am to 5pm CST. Sincerely, Jenni A., Kohler Customer Care
by|Apr 19, 2021
Q:Where can I get a replacement carbon filter for this C3 230 bidet please? I see some carbon filters for purefresh bidets. Can these be used on the c3 230?
by|May 26, 2020
2 Answers
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A: Serious, my name is Jessica with Kohler Customer Service. I am happy to assist with your inquiry. The replacement filter block for K-4108 is part #1150820. Please work with your local Home Depot for pricing and availability. Thank you for choosing Kohler.
by|Jun 4, 2021
1 found this answer helpful
A: Don’t bother. I don’t think they do a very good job and they are pricy.
by|Jul 27, 2021
Q:What bidet seat fits on the Santa Rosa
by|Apr 29, 2020
3 Answers
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A: We loved, especially in this era, stay at home, and reduced use of toilet paper.
by|Apr 30, 2020
A: LindaF, my name is Jessica with Kohler Customer Service. I am happy to assist with your inquiry. The following bidet seats are compatible with Santa Rosa models K-3323, K-3810 and K-3811: K-18751, K-4737, K-8298, K-8298-CR, K-4709 and K-4744. Thank you for choosing Kohler.
by|Apr 30, 2020
A: My Kohler bidet came with the toilet. Both are Kohler product. We really love our bidet toilet!
by|Apr 29, 2020
Q:The CS 230 with remote... Does anyone know what the two metal pieces, 4 matching tiny screws, 1 other tiny screw and a tiny rubber washer are all for? Doesn't state a thing about these in any of the literature... unbelievable!
by|Oct 6, 2019
2 Answers
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A: Hi Gary, this is Sarah with Kohler Customer Service. I'm sorry to hear you are not sure what these parts are for. To best assist you, please email a photo of the parts in question to our team at KohlerCustServ@kohler.com. We're glad to help. Thank you for choosing KOHLER.
by|Oct 7, 2019
A: It’s an alternative mount for the remote. You can use that or the plastic one. Not sure why they provide both.