Questions and Answers for KOHLER Fairfax 4 in. Centerset 2-Handle Water-Saving Bathroom Faucet in Polished Chrome with Lever Handles

A:  Hi Karen, this is Sarah with Kohler Customer Service. I am glad to address your question. The aerator on this spout is not entirely recessed. The ring which you can see on the end of the spout is part of the aerator. To remove, unscrew the aerator counter clockwise. You can do this by hand (using a rubber cleaning glove for friction) or using a strap wrench to protect the finish. Thank you for choosing Kohler.

A:  Hello, my name is Kassi with Kohler Co. I'd be glad to answer your question. The K-12266-4-CP does not use o-rings for the spout. If there is a drip from the spout or leaking handles, the cartridges would get replaced. The cartridges are GP77005-RP and GP77006-RP. Thank you for choosing Kohler.

A:  Yes it is what I wanted and am satisfied with the quality.

A:  gerry, my name is Jessica with Kohler Customer Service. I am happy to assist with your inquiry. K-12266-4-CP is packaged with a drain with an overflow. Thank you for choosing Kohler.

A:  Sal1, my name is Jessica with Kohler Customer Service. We are sorry to hear of the issue you are experiencing with your Fairfax faucet. We design our products with customers like you in mind. We would like to speak with you further and assist with a resolution. Please contact our Customer Care Center at 1-800-4KOHLER (1-800-456-4537). Thank you for choosing KOHLER.

A:  ehh its not terrible to clean, I usually use a rag in a "flossing" motion or a Q-tip if need be

A:  It is easy to clean with a soft sponge and any general Chrome cleaning material

A:  Yes, it’s tricky. Possible but not fun. A nice faucet though.

A:  tom, my name is Jessica with Kohler Customer Service. I am happy to assist with your inquiry. The replacement aerator for K-12266-4-BN is part #1097764-BN. Thank you for choosing KOHLER.

A:  Hi, this is Laura with Kohler Co. Please call our Customer Care Center at 1-800-4KOHLER (1-800-456-4537) for assistance with repairing your faucet and determining your warranty status. Thank you for choosing KOHLER.

A:  Hello, my name is Sarah with Kohler Co. I am glad to answer your question. Yes, the plug buttons (caps) can be removed using a flat blade screwdriver and gently prying them off. The screw beneath can be removed and the handle can be readjusted to turn off in a different position. Thank you for choosing The Bold Look of KOHLER.