Q:With the clear flo drain, it does not appear to leave clearance for a p-trap underneath. Is a p trap somehow not necessary for installation?
by|Jun 19, 2023
1 Answer
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A: Hi Kevin, my name is Meli with Kohler Co. I am happy to assist with your question. The Clearflo drain uses a tee to connect the drain to the waste outlet. Please find the installation guide for the drain here: https://bit.ly/43OOlZG Thank you for choosing Kohler.
by|Jun 20, 2023
Q:I wish to undermount this tub, and I understand it can be installed this way. Can you link the install guide for undermount installation and also the part number for the required undermount kit ?
by|Jun 19, 2023
1 Answer
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A: Hi Kitty, my name is Meli with Kohler Co. I am happy to assist with your question. To undermount the Underscore K-1821 you would require the under mount kit K-550-NA as well as the vinyl bead K-1177-NA. Please find the installation guide for undermount here: https://bit.ly/3NgB5Ge Thank you for choosing Kohler.
by|Jun 20, 2023
Q:How is the drain stopper supposed to open and close. It does not open enough to drain the tub and a circular small reservoir around the stopper does not empty
by|Jun 10, 2023
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A: Hello MEBK, this is Lisa with Kohler Co. I am glad to answer your question. The required drain for this tub is K-7272 or K-7271. The stopper has adjustability. You will want to ensure there are 3-4 exposed threads sticking out on the bottom of the clicker cartridge. If this is adjusted correctly and the stopper is still not allowing for water to drain, please feel free to contact us at 1-800-4KOHLER. We are glad to help! Thank you for choosing Kohler.
by|Jun 12, 2023
Q:Can this bathtub be used in an undermount application?
by|Jun 8, 2023
1 Answer
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A: Fleetermom, my name is Jessica with Kohler Customer Service. I am happy to assist with your inquiry. I do apologize, K-1121-R-0 is not able to be installed as an undermount application. Thank you for choosing Kohler.
by|Jun 9, 2023
Q:Can you mount the faucet on the tub?
by|Jun 5, 2023
1 Answer
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A: Hi Jack, my name is Meli with Kohler Co. I am happy to assist with your question. The Underscore rim deck is not wide enough to support a deck mounted faucet. Thank you for choosing Kohler.
by|Jun 6, 2023
Q:Is this tub meant only for fiberglass walls, or can you use tile walls? Does the tile die into the lip shown in the picture? How do you tile up to the lip at the top?
by|May 25, 2023
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A: Meant for tile if finishes about 1/8-1/4” behind the lip if you lath and float the shower walls
by|Jul 31, 2023
A: I installed this tub in my own place with tile shower walls, and wainscoting over drywall for the room walls. The room walls install over the lip with no special technique.
The tub lip is about 1/2" thick. To install tile over the lip, you'll need to shim out the backerboard to be even with the lip thickness. Super easy: install the tub directly against the studs, then install 1/2" backerboard above the lip, remembering your waterproofing membrane goes under the backboard and over the lip. Install the tile as normal.
No need to use a liner kit with this tub if you know how to shim different thicknesses to match each other.
by|Apr 21, 2024
1 found this answer helpful
A: Hi Kaleigh, this is Lisa with Kohler Co. I am happy to answer your question. Tile walls can be used as your custom wall option. Here is a link to the installation guide to show how to install the walls with your tub - https://tinyurl.com/yvjr4932. Thank you for choosing Kohler.
by|Jun 23, 2023
1 found this answer helpful
Q:What is the degree of the back slope incline? Is it comfortable?
by|May 12, 2023
1 Answer
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A: Hi Susie, this is Sarah with Kohler Customer Service. I am glad to address your question. The lumbar angle is 15 degrees. Thank you for choosing Kohler.
by|May 15, 2023
Q:Do your installation instructions show framing requirements for under-mount? Did not see that detail.
by|May 11, 2023
1 Answer
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A: Paul, my name is Jessica with Kohler Customer Service. I am happy to assist with your inquiry. To install K-1130 as a undermount, K-590 Undermount Installation kit is required. Thank you for choosing Kohler.
by|May 11, 2023
Q:I'm interested in buying this tub, but not sure what the hardware color is. There is no option to choose a color & the customer images show different colors.
by|Apr 15, 2023
1 Answer
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A: Hi DesignGirl, this is Sarah with Kohler Customer Service. I am glad to address your question. The bath is sold without the drain and overflow. This can be purchased separately. For assistance with your selection, please call our Customer Service team at 1800-4KOHLER (M-F; 8am-5pm CST). Thank you for choosing Kohler.
by|Apr 16, 2023
Q:How can I buy bronze overflow piece for the bathtub?
by|Apr 13, 2023
1 Answer
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A: ChristinaB, my name is Jessica with Kohler Customer Service. I am happy to assist with your inquiry. K-1957-RA does not come packaged with the drain. This tub requires either K-7271 or K-7272 drain which would be a separate purchase. Thank you for choosing Kohler.