Q:how specifically is "spout reach" measured? Does it start from the front or the back of the upright part? Thanks.
by|May 18, 2018
2 Answers
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A: It is measured from the middle of the body to the spout.
by|May 5, 2023
A: Hi roma,
Thanks for your inquiry.
Spout reach is measured from the body of the faucet to the end of the spout. Please feel free to call us at 800-775-0703 or email us at customerservice@kraususa.com with any questions. Happy to assist.
Best,
Mike
Kraus USA
by|May 5, 2023
Q:Can the aerator be removed for cleaning? Also if this has a water restrictor can it be removed?
by|Feb 14, 2018
2 Answers
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A: Thanks for your inquiry.
Yes, our FVS-1007 Ramus faucet does have a removable aerator for easy cleaning and maintenance. However, there is no removable restrictor.
Please feel free to call us at 800-775-0703 or email us at customerservice@kraususa.com should you have any additional questions.
Thanks,
Mike
Kraus USA
by|May 5, 2023
A: Yes, this model has a removable aerator. There is not removable restrictor.
by|May 5, 2023
Q:Is it possible to buy replacement cartridges for this faucet at Home Depot.
by|Mar 26, 2017
1 Answer
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A: Hi Camper,
Replacement parts are available directly from Kraus, USA.
Please email our Customer Service Team at customerservice@kraususa.com and we would be happy to assist you!
Thanks
by|May 4, 2023
Q:what is the warranty on the Kraus Ramus single hole vessel faucet?
by|Feb 26, 2017
1 Answer
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A: Thanks for your inquiry.
All Kraus Products include a Limited Lifetime Warranty.
Warranty details can be found on Kraus website.
Thanks
by|Sep 22, 2019
Q:Is it available with a drain kit, if so, how do I order it?
by|Aug 20, 2016
1 Answer
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A: Thank you for your recent inquiry with The Home Depot. We have model: PU-10-MR-1ORB that correlates with the faucet but not a combo kit with faucet and drain. We appreciate your business and look forward to serving you in the future. Thank you for shopping Home Depot.
by|Aug 20, 2016
Q:The Kraus Elavo sink comes with a Brushed Nickel pop-up drain. I would like to pair it with this Ramus faucet but this color is called Satin Nickel. Are they going to clash?
by|Aug 5, 2016
1 Answer
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A: Thanks for your inquiry.
The finishes are incredibly similar (almost identical) and should be able to be paired with no problem.
Thanks
by|May 3, 2023
Q:I want to be sure it is not made in China
by|Jun 13, 2016
4 Answers
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A: Hi Jim,
Thanks for your inquiry.
Kraus is an American based company, in business since 2001, and operating in the U.S since 2007.
Kraus products are German engineered with components made in Germany, Spain, and Italy and assembled in our Kraus facility in Asia where they go through rigorous inspection by certified Kraus Quality Control Inspectors.
Kraus faucets bridge the gap between commercial-grade durability and elegant residential style. Crafted with cutting-edge technology, our faucets are constructed with high-grade bronze and 100% solid stainless steel, combining functionality and smart design in a wide variety of styles, sizes and finishes to complete your ideal kitchen.
I hope this information is useful to you.
Thanks
by|May 3, 2023
4 found this answer helpful
A: Can't honestly say.
Their site states this:
http://www.kraususa.com/about-us.html#manufacturing-process
and you can explicitly ask the "contact us" link from here:
http://www.kraususa.com
by|May 4, 2023
1 found this answer helpful
A: Kraus is a US company
by|May 5, 2023
A: Made in China
by|May 4, 2023
Q:Hi, my name is Eleanor can this faucet be install just as it is ,or do I need additional parts
by|May 15, 2016
2 Answers
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A: We didn't need any additional parts. The bottom pieces that hold it inside the vanity are all included.
by|Jan 10, 2019
A: Hi Eleanor,
All the necessary mounting hardware is included with the faucet and can be installed once it has arrived.
by|May 3, 2023
Q:Will this drain work with an overflow sink?
by|Jan 31, 2016
2 Answers
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A: Hi Ed,
Our PU-11 drain is designed to work with overflow sinks.
Thanks
by|May 3, 2023
A: Yes, this will work.
by|May 3, 2023
Q:Does it require a mounting ring? If so, is it included? thank you
by|Apr 24, 2015
2 Answers
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A: Thank you for your inquiry. This faucet does not require a mounting ring. Also, the mounting ring can be sold as a combination with the pop-up drain if your sink would require one. Please contact Kraus, USA at customerservice@kraususa.com if you would have any additional questions. Thank you.