Q:For this door, is the sidelite included in the 50" door width or is the door itself 50"?
by|Mar 6, 2024
1 Answer
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A: Hi there! Thank you for the question. Yes, the 14" sidelite is included in the 50". The door slab itself is 36" x 80".
by|Mar 6, 2024
Q:Could this door be sized down to 35 1/2 by 75 without damage?
by|Feb 29, 2024
1 Answer
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A: Hi there! Thank you for the question. This door can be trimmed 1/2" from the sides and the top of the door, and 1" from the bottom. Any more than that will void the warranty and compromise the integrity of the door.
by|Feb 29, 2024
Q:What is the energy star rating for this door.
by|Feb 28, 2024
1 Answer
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A: Hi Debbie! Thank you for the question. Our doors are not energy star rated.
by|Feb 28, 2024
Q:can this door be painted?
by|Feb 24, 2024
1 Answer
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A: Hi Lisa! Yes, this door can be painted. However, it takes extensive prep work in order to do so.
by|Feb 26, 2024
Q:The plastic was not able to get completely removed from the windows on the door. What do you recommend using to remove the remainder of the packaging tape from the windows to avoid scratching and wood damage?
by|Feb 8, 2024
1 Answer
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A: Hi there! Thank you for the question. We recommend using an exacto knife or a sharp razor blade to carefully remove the remaining tape.
by|Feb 12, 2024
Q:If you bought a pre finished stained door that was stained unevenly, can you touch up the stain to remove blotches?
by|Jan 28, 2024
1 Answer
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A: Hi Brett! We would recommend sanding and restaining the door. Was this one of our doors that was stained poorly? If so, please reach out to our customer service team for assistance!
by|Jan 29, 2024
Q:I'm seeing both yes and no as official answers here to whether this door works with a screen/security door. Can you please clarify and/or give more details before I am to purchase this? Thanks
by|Dec 24, 2023
1 Answer
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A: This door would work with a storm/security door, however we do not suggest installing one because it can trap moisture and will compromise the integrity of the wood door.
by|Dec 26, 2023
Q:Can this door be trimmed to 34 1/2 by 78 without compromising its integrity?
by|Dec 19, 2023
1 Answer
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A: This door is able to be trimmed 1/2" from the sides & top and 1" from the bottom.