Questions and Answers for Kwikset Halo Satin Nickel Electronic Smart Lock Deadbolt Feat SmartKey Security Touchscreen and WiFi and San Clemente Handleset
A: This model is not compatible with a mortise lock.
by|Nov 22, 2023
Q:What happens if the wifi is down?
by|Nov 22, 2023
1 Answer
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A: If the Wi-Fi goes out, you will still be able to unlock the deadbolt with your fingerprints as long as the lock still has battery power. Please keep your physical key as a backup in case the batteries no longer work.
by|Nov 24, 2023
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Q:Does the keypad work when exposed to direct sunlight, rain and snow?
by|Oct 18, 2023
1 Answer
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A: Yes, the keypad can face the exterior and withstand rain, sun, and snow. The full lock is not weatherproof and the interior part of the lock must be in an enclosed space.
by|Oct 18, 2023
Q:Does this work with SmithThompson alarm system?
by|Jul 26, 2023
1 Answer
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A: Halo locks are compatible with Amazon Alexa, Google Assistant, and Brilliant but is not compatible with SmithThompson alarm system.
by|Jul 26, 2023
Q:Does this work with ADT?
by|Jul 18, 2023
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A: The Halo Wi-Fi lock is not Z-Wave compatible and cannot be paired with ADT. The Halo works with the Kwikset App.
by|Jul 19, 2023
Q:Can you open this lock remotely with a cell phone
by|Jul 9, 2023
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A: The Aura lock is a Bluetooth lock that works with the Kwikset app within 100 feet depending on your environment. The Aura will not connect to Wi-Fi for remote access. For a Kwikset Wi-Fi lock that allows remote access via the Kwikset app, please see the Halo lock, linked below.
https://www.homedepot.com/s/Kwikset%20Halo?NCNI-5
by|Jul 10, 2023
A: only if you are in bluetooth range
by|Jul 13, 2023
Q:Will this lock work with a Vivint Smart Home system?
by|Jun 27, 2023
1 Answer
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A: The Aura lock is a Bluetooth lock that is only compatible with the Kwikset app. Aura is not compatible with the Vivint System.
Here are Z-Wave locks that work with Vivint: https://www.homedepot.com/s/Kwikset%20Z-wave?NCNI-5
by|Jun 27, 2023
Q:How do I program my new quickset keyless entry?
by|Jun 13, 2023
2 Answers
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A: To program the Aura lock with Access Codes, please downloaded the Kwikset app and created an app account. Next, follow the instructions within the app to add a home and pair the lock to your phone. Lastly, to add a code, go to the app's dashboard and select the "people" icon at the bottom center and follow the steps to add the Access Codes.
by|Jun 14, 2023
A: you can download the kwikset app and program it from there.
by|Jun 14, 2023
Q:Will this connect with Alexa, Google or Ring?
by|Feb 22, 2023
1 Answer
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A: The Halo does not integrate with Ring. Halo locks work with the Kwikset app and are compatible with Amazon Alexa, Google Assistant, and Brilliant.
by|Apr 20, 2023
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Q:Is it outdoor rated?
by|Feb 2, 2023
1 Answer
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A: Kwikset electronic locks are intended for installation on a door where the lock's interior is enclosed and protected from the outside elements. The keypad can face the exterior and withstand rain, sun, and snow. The full lock is not weatherproof and cannot be installed on an outdoor gate with no covering. We do not offer electronic locks that can be exposed on both sides.
Here are the temperatures that the Halo lock can withstand:
Exterior: - 40F to 150F
Interior: 32F-140F
Humidity Exterior: 100% condensing
Humidity Interior: 99% non-condensing