Questions and Answers for LG 8,000 BTU, 115 Volts, Window Smart Air Conditioner Cools 350 sq. ft. with Remote, WiFi Enabled in White

A:  Thank you for reaching us regarding LG Air Conditioner. If your LG LW8024RSMY air conditioner only turns on at the scheduled time but doesn't stay on, here are a few things to check: 1. Schedule Settings: Make sure you've set both the "Turn On" and "Turn Off" times. Setting just the "Turn On" time may cause it not to turn off or go back to default. 2. Power Supply: Ensure the AC is plugged into a dedicated outlet and that there are no power interruptions. Unstable power can disrupt the schedule. 3. Firmware Updates: Look for updates in the LG ThinQ app. Software bugs may interfere with scheduling, and updates can help fix these issues. 4. Reset the Unit: If the problem continues, try resetting your air conditioner to factory settings. This can sometimes fix scheduling glitches. You can download its owner's manual through this link for more information: https://www.lg.com/us/support/product/lg-LW8024RSMY.AT1AYOW. For additional assistance, please reach out to us on social media @LGUSSupport so we can help you further. ^Cris

A:  Hi there! I completely understand your concern about seeing the air conditioner on its back when you picked it up. It’s definitely important to handle air conditioners carefully to ensure they function properly. I appreciate you bringing this to our attention. If you’re feeling uncertain about the condition of your unit, you can download its owner's manual through this link for more information: https://www.lg.com/us/support/product/lg-LW1023ERSM.AT1AHDP. For additional assistance, please reach out to us on social media @LGUSSupport so we can help you further. ^Cris

A:  Hello there! For the LG air conditioner model LW8024RSMY, you can use an adjustable air deflector or a window air conditioner deflector shield to help redirect the airflow and prevent cold air from blowing directly into your space. A good option would be a universal air deflector that fits most window units. These deflectors can be installed on the front of the air conditioner and adjusted to direct airflow up or to the sides, making it more comfortable in the room. If you need specific recommendations or further assistance, please send us a private message on Social Media @LGUSSupport. Our team is here to help you find the best solution. We appreciate your understanding. —Renzo

A:  Hello there. Thank you for your inquiry about the LG model LW1223ERSM air conditioner. We understand you're asking about installing this unit through the wall. The LG LW1223ERSM is designed as a window air conditioner and is intended for installation in a standard vertical or horizontal sliding window. It is not designed or recommended for installation through the wall. For proper installation and optimal performance, it's essential to follow the manufacturer's installation instructions provided in the user manual. Installing the unit through the wall may void the warranty and could lead to inefficient operation or damage to the air conditioner. If you have specific installation requirements or if there's anything else you'd like to know about the LW1223ERSM or other LG products, please feel free to send us a private message on Social Media @LGUSSupport. We're here to assist you further. Thank you for reaching out. —Mau

A:  Hello there. Thank you for your question about the LW1223ERSM. This model is designed for window installation and is not intended to be installed through a wall. Installing it through a wall could affect its performance and potentially void the warranty. If you need guidance on proper installation or have any other questions, please send us a private message on Social Media @LGUSSupport. Our team will be happy to provide you with the best advice and support. We appreciate your understanding! —Renzo

A:  You should be able to answer this yourself, but here goes. The difference between a single and a double hung window is, Single hung windows have one sash that moves, the bottom, double hung both top and bottom move. It will work, read directions+install.

A:  Hello Will. Thank you for your inquiry about the LG Window Air Conditioner model LW1523ERSM. This particular model is designed for window installation and may not be suitable for installation in a wall sleeve without additional modifications. For optimal performance and safety, we recommend following the installation instructions provided in the user manual and ensuring proper ventilation and support for the unit when installed in a window. If you have specific installation needs or require further assistance, please reach out to our support team via @LGUSSupport on our social media platform. We're here to help ensure you have the best experience with your LG air conditioner. ^Sam

A:  I have the same issue. The compressor turns on for a few minutes, cold air comes out then cuts off. The room never gets to the temperature it’s set to. Plan on returning.

A:  Hello Linda. Thank you for reaching out to us with your question about the LG Window Air Conditioner model LW8024RSMY. Yes, this model can be installed in a standard window opening with appropriate support and sealing. For proper installation, please refer to the installation manual included with the unit or contact a professional installer if needed. If you have any further questions or need additional assistance, please send us a private message on our social media platform via @LGUSSupport, and our team will be more than happy to assist you. ^Sam

A:  YOU can install it. If it's too heavy have someone help you. It's really easy to do it yourself and SAVE A BOOTT LOAD OF MONEY rather than paying someone else to do it for you. Home Depot - "YOU CAN DO THIS"!!!!!

A:  Thank you for reaching us regarding LG Air Conditioner. To turn off the clean filter light on your LG LW8024RSMY window air conditioner, follow these easy steps: 1. Find the control panel on your unit. 2. Press and hold the up and down temperature buttons at the same time for a few seconds. 3. The clean filter light should turn off, indicating it has been reset This will reset the filter cleaning timer, which usually turns on after around 250 hours of use (about 30-60 days). You can download its owner's manual through this link for more information: https://www.lg.com/us/support/product/lg-LW8024RSMY.AT1AYOW. For additional assistance, please reach out to us on social media @LGUSSupport so we can help you further. ^Cris

A:  Thank you for your interest in the LG Air Conditioner (LW1223ERSM) model. With regards to your installation concern, kindly coordinate with the dealer where you'll buy your LG appliance. In your case, on The Home Depot. ^Cris