Q:A few years ago I purchased Alexandria Oak 6mil floors. I have 5 boxes left and would like to do another floor using those boxes. The 6 mil is discontinued. Could you tell me if the 6mil and 22 mil could be used together for certain?
by|Mar 5, 2024
1 Answer
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A: Thank you for your question- Please give us a call at 866-843-8453.
by|Mar 5, 2024
Q:Do i need glue or something to put on top of tile?
by|Mar 4, 2024
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A: Thanks for your question. You can install our Lifeproof directly on top of the tile but it should not be glued.
by|Mar 4, 2024
Q:for trim pieces what color do i use for restored wood
by|Mar 3, 2024
1 Answer
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A: Thanks for your question. Home Depot recommends the Performance Accessories pieces in Toffee. You can see them here: https://www.homedepot.com/b/Flooring/PERFORMANCE-ACCESSORIES/Toffee/N-5yc1vZaq7rZtjkZ1z13g3l?storeSelection=
by|Mar 4, 2024
Q:Installed Life proof vinyl planking on lower level of my home. The floor is concrete with linoleum tile over it. Do the edges of the vinyl planking need to be caulk to prevent water from getting under the vinyl planking ?
by|Feb 26, 2024
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A: Thanks for your question. You can use 100% silicone around potentially wet areas (tub, shower, toilet, etc.) but it should not be used in more areas than that or around the entire perimeter.
by|Feb 26, 2024
Q:Can this be installed over concrete with radiant heat below it?
by|Feb 22, 2024
1 Answer
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A: Thank you for your question- Electric and hydro systems are acceptable.
The In-floor radiant components must be a minimum of ½"
below flooring and the heating system should be operational for at last two weeks before installation to calibrate temperature settings.
Heating system should not allow floor surface temperature to exceed
85°F (29°C).
Flooring cannot be laid directly over radiant heating mats.
by|Feb 22, 2024
Q:When purchasing the transition pieces from Performance Industries, what color should I use to match Alexandria Oak?
by|Feb 18, 2024
1 Answer
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A: Thank you for your question- Performance Accessories make a generic line of moldings for Lifeproof. Please see https://www.homedepot.com/p/PERFORMANCE-ACCESSORIES-Nut-Brown-0-31-in-T-x-2-in-W-x-78-7-in-L-Vinyl-4-in-1-Molding-V4IN1-02745/319224887
by|Feb 21, 2024
Q:Can we install this on the stairs? If so how
by|Feb 15, 2024
1 Answer
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A: Thanks for your question. We do not recommend or warranty installing our Lifeproof product on stairs.
by|Feb 16, 2024
Q:I bought your life proof fresh oak plank flooring and was told putting it in an rv voided the warranty. Is any of your flooring good for a motorhome?
by|Feb 15, 2024
1 Answer
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A: Thank you for your question- We do not have a product that is recommended for RV's that would have a warranty.
by|Feb 15, 2024
Q:What is the iic sound rating?
by|Feb 14, 2024
1 Answer
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A: Thank you for your question- The ratings depend on the type of assembly you are going over. 6" Concrete slab, IIC-50, 8" concrete slab, IIC-55, 6" concrete slab with drop ceiling, IIC-69.
by|Feb 15, 2024
Q:Will the 6 mil hold up with a big dog?
by|Feb 14, 2024
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A: Thanks for your question. The 6 mil planks will work well for any residential installation. We do recommend that you keep your pup's nails trimmed to prevent damage though.
by|Feb 14, 2024
A: I have 3 great danes and the get the zoomies I have no scratches