Questions and Answers for Lifeproof Sedalia 9/32 in. T x 5.1 in. W x 36.22 in. L Hand Scraped Click Lock Engineered Bamboo Flooring (15.45 sq.ft./case)

A:  Thank you for your inquiry regarding Lifeproof Hillside 9/32 in. T x 5.1 in. W Waterproof Hand Scraped Engineered Bamboo Flooring. Yes, It may be installed in bathrooms, please refer to the installation instructions so as to not void your warranty. Here is a link to the installation instructions where you can also find the header titled underlayment that will also assist with your mat question. https://images.thdstatic.com/catalog/pdfImages/af/af5a0971-34f3-4d29-975c-b178641e0525.pdf. If you have additional questions, please feel free to contact one of our technical service agents at 1-800-956-8538.

A:  Thank you for your review regarding Lifeproof Sedalia 9/32 in. T x 5.1 in. W Waterproof Hand Scraped Engineered Bamboo Flooring. This flooring is scratch resistant, but it is not scratchproof. As listed on the Installation Guidelines under the Care and Maintenance section it states: "When moving heavy furniture, do not slide it on the flooring. It is best to pick up the furniture completely to protect the floor from damage. Protect your floor with floor protectors that are at least 1 in. in diameter made of non-staining felt, under the legs of furniture to help prevent scuffing and scratching; Larger pads may be required on bigger objects." Please reach out to our technical services department at 1-800-956-8538 if you would like to discuss further.

A:  Thank you for your inquiry regarding Lifeproof Hillside 9/32 in. T x 5.1 in. W Waterproof Hand Scraped Engineered Bamboo Flooring. This product is waterproof for up to 72hrs. To protect the longevity of the flooring, you'd want to clean up any spills immediately. Depending on the liquid and how long it sits, there may also be minerals or harmful chemicals that could affect the finish or leave difficult spots to clean. The flooring needs to be kept at a temperature of 60-80 degrees Fahrenheit with a relative humidity level of 35%-55% as per the installation guidelines. Steam cleaners have a temperature range between 150-300 degrees. Please feel free to contact our customer service department if you have additional questions at 1-800-956-8538.

A:  Thank you for your inquiry regarding Lifeproof Hillside 9/32 in. T x 5.1 in. W Waterproof Hand Scraped Engineered Bamboo Flooring. This flooring does not have a mil rating as it is a real bamboo veneer and "mil" only applies to the wear layer on vinyl flooring. The thickness of this Hillside bamboo veneer is 1.2mm. The bamboo veneer is prefinished and features 7 layers of a protective coating, including 2-layers of Aluminum Oxide Finish providing protection from every day wear. If you have additional questions, please feel free to contact one of our technical service agents at 1-800-956-8538.

A:  Thank you for your inquiry regarding Lifeproof Hillside 9/32 in. T x 5.1 in. W Waterproof Hand Scraped Engineered Bamboo Flooring. Matching baseboard or wall base is not available at this time. We recommend you visit your local Home Depot and ask a sales associate to assist you with color matching within their assortment or custom stain options. Please feel free to contact our customer service department if you have additional questions at 1-800-956-8538.

A:  Thank you for your inquiry regarding Lifeproof Florence Waterproof Bamboo Flooring. Please follow this link to the installation guide... https://images.thdstatic.com/catalog/pdfImages/66/6665e63b-0620-48ed-bebd-1ce8f628a036.pdf. Make sure that the click system is engaged evenly, any gapping or debris can compromise the integrity of the installation. To ensure a tight fit, use a tapping block and rubber mallet on the long seams and tap down on the top of the plank at the short seams. Please feel free to contact our technical service department if you have additional questions at 1-800-956-8538.

A:  Thank you for your inquiry regarding Lifeproof Poway 7 mm T x 5.12 in. W x 36.22 in. L Waterproof Engineered Click Bamboo Flooring. The VOC level of this flooring is very low at 0.106mg/m3. Please feel free to contact our customer service department if you have additional questions about a declaration document at 1-800-956-8538.

A:  there is no adhesive used. it snaps together.

A:  Thank you for your inquiry regarding Lifeproof Hillside 7 mm T x 5.12 in. W x 36.22 in. L Waterproof Engineered Click Bamboo Flooring. The type of adhesive used is two component polyurethane adhesive. Please feel free to contact our customer service department if you have additional questions about a declaration document at 1-800-956-8538.

A:  Thank you for your inquiry. We recommend you visit your local Home Depot and ask a flooring sales associate to assist you with an installation quote.

A:  Thank you for your inquiry regarding the Gilroy Lifeproof Waterproof Bamboo Plank Flooring. We recommend you visit your local Home Depot and ask a sales associate to assist you with the color options or you may order a take home sample piece of each to view in your home to make your selection.