Questions and Answers for Lifeproof Sedalia 9/32 in. T x 5.1 in. W x 36.22 in. L Hand Scraped Click Lock Engineered Bamboo Flooring (15.45 sq.ft./case)

A:  Thank you for your inquiry regarding Lifeproof Berkeley Waterproof Bamboo Flooring. The coordinating stair nose can be found on homedepot.com by searching the following Internet # 312644560. This trim can also be ordered via special order by contacting your nearest Home Depot Store. Please feel free to contact our customer service department if you have additional questions at 1-800-956-8538.

A:  Florence flooring comes in three colors. I bought the grey but it also comes in dark brown. It might be safest to go view in person at the store. 

A:  My florence floor is brown not grey.

A:  Thank you for your inquiry regarding Lifeproof Florence 7 mm T x 5.12 in. W x 36.22 in. L Waterproof Engineered Click Bamboo Flooring. It does sound like you received a mismarked sample. The Florence bamboo flooring is brown. Please feel free to contact our technical department if you have additional questions at 1-800-956-8538.

A:  Thank you for your inquiry regarding Lifeproof Hillside 7 mm T x 5.12 in. W x 36.22 in. L Waterproof Engineered Click Bamboo Flooring. Make sure to have your proof of purchase Home Depot receipt, pictures, and a thorough description of the issue(s). Please feel free to contact your local Home Depot associate or email us at service@yybamboousa.com.

A:  Thank you for your inquiry regarding Lifeproof Juniper Hills 7 mm T x 5.12 in. W x 36.22 in. L Waterproof Engineered Click Bamboo Flooring. Please follow Care and Maintenance Guide to avoid voiding your warranty. You can find the guide by following this link or you can pull it up on homedepot.com... https://images.thdstatic.com/catalog/pdfImages/f1/f15c8c41-908c-4f3d-874c-c6c892fdbefb.pdf. Please feel free to contact our technical department if you have additional questions at 1-800-956-8538.

A:  Thank you for your inquiry regarding Lifeproof Berkeley 7 mm T x 5.12 in. W x 36.22 in. L Waterproof Engineered Click Bamboo Flooring. Please follow all of the installation guideline instructions on page 1 to avoid voiding your warranty as this flooring must be acclimated and the house must be between certain temperature level and humidity range. You can find the guide by following this link or you can pull it up on homedepot.com... https://images.thdstatic.com/catalog/pdfImages/0c/0c57a19f-9351-443e-8ca4-9969c1b30e1b.pdf. Please feel free to contact our technical department if you have additional questions at 1-800-956-8538.

A:  Thank you for your inquiry regarding Lifeproof Berkeley 7 mm T x 5.12 in. W x 36.22 in. L Waterproof Engineered Click Bamboo Flooring. Please follow the Care and Maintenance directions to avoid voiding your warranty. You can find the guide be following this link or you can pull it up on homedepot.com... https://images.thdstatic.com/catalog/pdfImages/3b/3b183fe6-c04d-4c4c-a7da-ed5857786d36.pdf. Please feel free to contact our technical department if you have additional questions at 1-800-956-8538.

A:  Caleb… Is that your name for the new floor? What is your question? Did the auto correct monster get you?

A:  Thank you for your inquiry regarding Lifeproof Gallaway Waterproof Bamboo Flooring. This flooring is a floating floor install and the flooring planks are not intended for use on vertical surfaces. If this flooring is installed with glue and/or installed vertically, the warranty would be voided. Please follow the Installation Guidelines to avoid voiding your warranty...https://images.thdstatic.com/catalog/pdfImages/81/81c0c442-8cd6-40fd-87fe-b4e858911f06.pdf. Please feel free to contact our technical department if you have additional questions at 1-800-956-8538.

A:  Thank you for your inquiry regarding Lifeproof Berkeley Waterproof Bamboo Flooring. No, unfortunately if you use any cleaning agents containing wax, oil, or polish they will leave a residue which will form a dull film. Please follow the Installation Guidelines and Care and Maintenance directions to avoid voiding your warranty. You can find the above information on the Install Guideline's page 3 section titled Care And Maintenance... https://images.thdstatic.com/catalog/pdfImages/0c/0c57a19f-9351-443e-8ca4-9969c1b30e1b.pdf. Please feel free to contact our technical department if you have additional questions at 1-800-956-8538.

A:  Not sure. I don't see why it would be a problem. By the way, it is not as scratch resistant as they advertise. Do not use it in a high traffic area.

A:  Thank you for your inquiry regarding Lifeproof Hillside Waterproof Bamboo Flooring. No, unfortunately this flooring is not compatible with radiant heating systems. You can also find this information on the Install Guideline's page 1 section titled Radiant Heated Subfloor... https://images.thdstatic.com/catalog/pdfImages/d4/d472d47f-ef7e-45d9-9b2c-f0b017653e53.pdf. Please feel free to contact our technical department if you have additional questions at 1-800-956-8538.

A:  My research says this cannot be used with a radiant floor. My guess is due to the potential excessive expansion and contraction due the more direct heat since this is a wood product.

A:  Sorry I do not know the answer please contact Home Depot directly for an answer to your question.

A:  I have radiant in my basement and installed this flooring over it and it works great. 

A:  No, the click and lock installation would not work with in a herringbone pattern as the ends fit together differently than the sides. You would need flooring that is specifically made to be installed in a herringbone pattern.

A:  Thank you for your inquiry regarding Lifeproof Florence Waterproof Engineered Click Bamboo Flooring. Unfortunately, no the product cannot be installed in a herringbone pattern. Please feel free to contact our technical department if you have additional questions at 1-800-956-8538.