Q:Ho does the pop up drain come out? Had it installed by a plumber but cannot get it out to clean.
by|Oct 1, 2023
1 Answer
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A: Hello Customer and thank you for your interest in Moen products. The Moen Voss 4 in. Centerset 2-Handle Bathroom Faucet in Chrome has a pop-up drain that is connected from underneath the sink with the pivot rod going through the waste plug. Should you have any additional questions or pre-purchase assistance regarding the Moen product, please contact Moen directly at 800-289-6636. Our business hours are 8:00 am - 7:00 pm Monday through Friday.
by|Oct 3, 2023
Q:The faucet came with a soft gasket that has paper covering on one side. Under the paper, the gasket is smooth. The other side is textured. There is no indication in the instructions (which seem to be for any number of different faucets) as to which side should be top (i.e. under the faucet), and which side should be on the sink surface. So the question is does it make a difference, and if so, which side goes where?
by|Nov 23, 2019
1 Answer
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A: Hello James and thank you for your interest in Moen products. The Moen Voss 4” Centerset 2-Handle Bathroom Faucet in Brushed Nickel has a gasket that will have the smooth side facing up once the paper is removed. If you have additional questions, please feel free to call us at 800-289-6636. Our current business hours are Monday through Friday from 8:00 am - 7:00 pm (Eastern Time).
by|Oct 27, 2023
Q:Left handle is malfunctioning (when top turns, base turns also). Any ideas how to make it work
properly?
by|Feb 25, 2019
1 Answer
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A: Hello Macmamajay and thank you for your interest in Moen products. As the original purchaser of the Moen Voss 4 in. Centerset 2-Handle Bathroom Faucet in Chrome you can contact Moen directly under the product’s Lifetime Limited Warranty. Based on your description, the Moen Voss 4 in. Centerset 2-Handle Bathroom Faucet in Chrome may need to have the handle replaced. If you have additional questions, please feel free to call us at 800-289-6636. Our current business hours are 8:00 am - 7:00 pm Monday through Friday(EST).
by|Mar 16, 2022
1 found this answer helpful
Q:Is this faucet in Spot Resist nickel? I like the look but wouldn't spend that much if it shows water marks and fingerprints.
by|Nov 6, 2018
2 Answers
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A: No, the faucet is not spot resistant nickel.
by|Nov 7, 2018
A: Hello Jenn and thank you for your interest in Moen products. The Moen Voss 4 in. Centerset 2-Handle Bathroom Faucet in Brushed Nickel does not come in spot resist nickel. If you have additional questions, please feel free to call us at 800-289-6636. Our current business hours are Monday through Friday from 8:00 am - 7:00 pm (Eastern Time).
by|Nov 7, 2018
Q:What are the width and depth of the base?
by|Dec 12, 2015
1 Answer
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A: Hello Maw and thank you for your interest in Moen products. The Moen Voss 4 in. Centerset 2-Handle Bathroom Faucet in Brushed Nickel has a base that is 6-5/16” long and 2-3/8” wide. If you have additional questions, please feel free to call us at 800-289-6636. Our business hours are 8:00 am - 7:00 pm Monday through Friday and on Saturdays from 9:00 am - 3:00 pm(EST).
by|May 3, 2023
1 found this answer helpful
Q:Price is not really a factor for me and I like the look of this faucet very much but why is it nearly twice the cost of some other major brand name faucets? Is it something special in the construction? Are the pieces solid metal? Need to justify the price in my mind. Thanks
by|Nov 14, 2015
2 Answers
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A: Hi 7Cycles, prices of items are subject to many factors including a national average set by our corporate office along with collaboration from our manufacturers and vendors, where the merchandise is being sold, the type of materials and labor used to create the product, and other various, related aspects of online merchandising. We appreciate your business and look forward to serving you in the future. Thank you for shopping Home Depot.
by|May 3, 2023
A: Hello 7Cycles. Thank you so much for your interest in Moen products. The Moen Voss 2-handle lavatory faucet is metal construction and comes with a metal drain assembly. If you have additional questions, please call Moen at 1-800-289-6636 our business hours are 8:00 a.m. - 7:00 p.m. Monday through Friday and 9:00 a.m. - 3:00 p.m. Saturday EST.
by|May 3, 2023
Q:Does this faucet come with all the required valves or does anything additional need purchased?
by|Jul 7, 2015
1 Answer
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A: Hello SH1984 and thank you for your interest in Moen products. The Moen Voss 4 in. Centerset 2-Handle Bathroom Faucet in Chrome comes ready to install. We suggest using new ½” supply hoses to connect the faucet to your shut off valves. If you have additional questions, please feel free to call us at 800-289-6636. Our business hours are 8:00 am - 7:00 pm Monday through Friday and on Saturdays from 9:00 am - 3:00 pm(EST).
by|May 3, 2023
Q:Is pop up drain included
by|Apr 29, 2013
1 Answer
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A: Hello KB. Thank you so much for your interest in Moen products. The Moen Voss lavatory sink faucet comes with a metal drain assembly. If you have additional questions, please complete the form at http://www.moen.com/consumer-suppoert/contact-us or call Moen at 1-800-289-6636. Our business hours are 8:00 a.m. - 7:00 p.m. Monday through Friday and 9:00 a.m. - 5:30 p.m. Saturday EST.