Questions and Answers for Malibu Wide Plank Point Paradise French Oak 3/4 in. T x 5 in. W Wire Brushed Solid Hardwood Flooring (22.6 sq. ft./case)

A:  SAND & REFINISH: If you wanted to strip off all (7) Layers of Factory UV Cured Stain & Finish, and bring floor down to raw unfinished smooth wood, pending the install application this could technically be done up to (2-3) times on a ¾” Solid, 3mm or 4mm Sawn Face Veneer, (1) time on the 3/8” & 1/2” Engineered Locking which has a 1.2mm Thick Face Veneer and (2) times on the 1/2” & 9/16” Engineered Tongue & Groove which has a 2mm Face Veneer. However, this sand & finish is not covered under warranty as there are too many variables which can affect the outcome performed by your professional sand and finish mechanic. More than likely you would never sand and finish a prefinished floor unless you want to 100% change the color and remove the hand scraped, distressed or wire brushed surface texture and all (7) Layers of factory finish. You would also void your lifetime residential finish warranty and the surface texture which is wire brushed or distressed with saw mark etc.

A:  Request a lift gate delivery for your LTL residential home. For further assistance on all Malibu Wide Plank Flooring please call our customer service department at 650-416-7300 or Home Depot Technical Services department @ 800-928-6168.

A:  prefinished internet #'s are 317100651; 317007650; 317128553; 317102075; 317095489..Try Roppe Customer service # is Toll Free Number: 833-807-0042 - Direct Number: 419-701-5172. For all Malibu Wide Plank Hardwood Flooring Moldings, these are provided by Roppe (https://roppe.com). ROPPE provides high quality, color coordinated hardwood moldings for most of the hardwood flooring suppliers at the Home Depot. an alternative is unfinished moldings stained to coordinate with your floor. If you are using your existing wood stairs/stair Treads or Unfinished trim/moldings and you want to stain to coordinate with your flooring, suggest you take a medium tone (light, medium, dark planks choose the middle color range) prefinished flooring plank to your local Home Depot store's paint department and develop a custom stain that will coordinate with the flooring, then stain and finish the moldings as needed. Once stained if needed you can coat with a polyurethane and choose an appropriate gloss level as your floor. Stair Risers are usually painted white or unfinished and purchased at your local home depot store

A:  For detailed installation instructions, please refer to the "Installation Guide" located as a PDF file attached to each Product listing page under "Additional Resources From the Manufacturer". For assistance and troubleshooting please call our Home Depot Technical Services department @ 800-928-6168.

A:  For Nail or Staple down installation, no restrictions on a maximum run.

A:  UNDERLAYMENT (3.4” SOLID): Over the subfloor, install a layer of #15 building felt (or equivalent perm rating), overlapped 4” at the seams. See NWFA, Sec. I, Ch. 3, Part 2-A for more detail on acceptable moisture barriers. The 3/4” Solid Hardwood Installation Guide is located under "Additional Resources from the manufacturer" on each product listing page. For assistance and troubleshooting you can also call our Home Depot Technical Services department @ 800-928-6168.

A:  UNDERLAYMENT (3.4” SOLID): Over the subfloor, install a layer of #15 building felt (or equivalent perm rating), overlapped 4” at the seams. See NWFA, Sec. I, Ch. 3, Part 2-A for more detail on acceptable moisture barriers. The 3/4” Solid Hardwood Installation Guide is located under "Additional Resources from the manufacturer" on each product listing page. For assistance and troubleshooting you can also call our Home Depot Technical Services department @ 800-928-6168.

A:  The Malibu Wide Plank Hardwood Collection would be considered Water Resistant and is an excellent choice for all rooms in your home including kitchens and half Baths. If you review the definition of "water resistant" = able to resist the penetration of water to some degree but not entirely, most hardwood flooring would fall under this category, however key is how long the water, spill, liquid stays on the floor. If you spill water, drips from dishwasher, or track in water from outside etc, solution would be cleaning/drying up the spill. If you clean up the liquid within a reasonable timeline, there should be no issues. If you have a pipe or dishwasher leak in your home, then even though you decided to purchase a "Waterproof" flooring option, the installation will also need to be waterproof. If there is a major flood in your home, more than likely homeowners’ insurance would need to be involved based on monetary amount it would cost to attempt to salvage floor, do water remediation, re-install a new floor, rip out damaged floor etc. Hardwood Flooring is the flooring of choice among the majority of homeowners, is extremely durable, easy to maintain, and an excellent investment in your home.

A:  The correct side to face up is the side with stain and urethane on it. For further assistance try our customer service department at 650-416-7300. Please follow the detailed Flooring or Molding Installation guide located under “Info & Guides” on each product listing page. For further assistance on installation of moldings or flooring call our Home Home Depot Technical Services department @ 800-928-6168.

A:  For ¾” Solid Acclimation typically around 72 hours. However pending on which area of country you are located, For ¾” Solid plank flooring, moisture content should be within two percentage points of the subfloor. Ideal moisture contents vary throughout the country depending on climate but are typically between 6%-9%. For further assistance on installation of flooring or moldings call our Home Depot Technical Services department @ 800-928-6168.