Q:Is there an ETA on restock of both 26 and 33 inch options?
by|Nov 21, 2023
1 Answer
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A: These runners finally came back in stock.
by|Jan 4, 2024
Q:Do you handle installation of a stair runner rug?
by|Jul 30, 2023
1 Answer
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A: No, we do not do installation. You can call your local Home Depot and they can set you up with one of theirs, or you can shop around in you area.
by|Jul 31, 2023
Q:Natco does not have a warranty on this rug. The spec states fade resistant but the rug failed and faded. What do I do?
by|Oct 4, 2022
1 Answer
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A: Please go to your local Home Depot and return it. Have the store call Natco with your purchase order #.
by|Oct 5, 2022
Q:Ordering stair treads - but also need stair landing rug for halfway up the stairs. The size I need for the landing rug including serged edges all 4 sides, is 3'x3' maximum. How would I order this ? Runner quantity of 3 with special instructions?
by|Jan 21, 2022
1 Answer
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A: You should contact your local Home Depot in assisting you.
by|Jan 24, 2022
Q:I see in a previous question that the Natco Products Rug Expert has indicated that all sides can be serged so that the runner can be used in a hallway. How would I go about ordering that?
by|Jan 9, 2022
2 Answers
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A: You indicate in the special order notes that you want the runner serged at the ends. The sides already come serged. You can also go to your local Home Depot store and have them place the order for you and tell them that you would like the ends serged.
by|Jan 14, 2022
A: As I recall, you just order the exact size of the runner you want to fit your hall, and it will come finished on all edges. That is if they are still selling by the linear foot.
by|Jan 10, 2022
Q:I HAVE CATS
Does hand knotted mean looped?
I saw a review that showed broken threads??
by|Nov 27, 2021
1 Answer
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A: This is not a looped rug.
by|Nov 30, 2021
Q:I cannot find anywhere to order a length for this runner , Every time I add it to my cart it adds it as 1 ft , And there is no place on the page to click and add a length .
by|Sep 27, 2020
1 Answer
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A: The quantity is the length, lets say if you want 10LF then put 10 in the quantity.
by|May 6, 2021
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Q:Is this carpet available bound on 4-sides to use as a hallway runner?