A: Hello Larry,
Thank you for reaching out to us. Yes, ORORO heated apparel is machine washable. And please use a laundry bag, remove the battery and then unzip the battery pocket before washing. Please ensure line dry only and do not machine dry.
by|Nov 24, 2022
A: Yes. Take out battery. Zip pockets and front zipper. Place in delicates bag and wash on cold with mild detergent. Remove and hang to dry.
by|Nov 28, 2022
Q:I charged the battery pack , connected to the vest .
The button on the front of the vest isn?t working it flashed red once
Any helpful hints ?
by|Nov 16, 2022
1 Answer
Answer This Question
A: Hi Tracey,
Thank you for reaching out to us. Please make sure the battery is fully charged, Then, hold down the square ORORO logo (located on the chest of your garment) until it blinks red. Once blinking red, give the item 5 minutes to preheat. After preheating, your garment should be noticeably warmer. The initial cycle of the heating looks as follows: Preheat (Blinking Red) > High (Solid Red) > Medium (White) > Low (Blue).
For any other questions, please feel free to contact us at support@ororowear.com.
by|Dec 10, 2022
Q:Can I use a thrid-party USB Power bank with this? .
by|Jan 12, 2022
3 Answers
Answer This Question
A: As with any substitution power supply you must first make sure the voltages are the same as the original ,next the connector must be the same, also the polarity of the connector should be the same ,finally it should fit in the space the original one did. I it is electrically similar there should be no problem. Finally if any items listed don't match I wouldn't use it.
by|Jan 12, 2022
A: For safety and warranty concerns, we do not suggest you use batteries from other companies on ORORO heated clothing.
by|Nov 19, 2022
A: That would be a question the manufacturer would need to answer.
by|Jan 13, 2022
Q:Are these safe for someone with a pacemaker/defibrillator?
by|Dec 4, 2021
1 Answer
Answer This Question
A: Does not work
by|Dec 6, 2022
1 found this answer helpful
Q:what is the sizing chart
by|Jan 2, 2021
1 Answer
Answer This Question
A: Please click to the last image for the size chart. Thank you.
by|May 7, 2023
3 found this answer helpful
Q:Are the ORORO heated jackets made in China?
by|Nov 28, 2020
2 Answers
Answer This Question
A: ORORO apparel is made in China but we are an American company growing up in the Midwest. And our size is based on standard American size.
by|Jan 8, 2023
3 found this answer helpful
A: Yes of course they are as is everything these days, not sure why this question is so popular, were you seriously expecting them to be made in America, if only. I think its an American company though that sources out there production .
by|Dec 19, 2020
Q:Are these true to size?
by|Nov 28, 2020
3 Answers
Answer This Question
A: Yes
by|Jan 9, 2021
A: Absolutely not. They run very small.
by|Dec 18, 2022
4 found this answer helpful
A: Yes, all of our heated apparel is true to size. Please feel free to order it according to your regular size.
by|Nov 19, 2021
1 found this answer helpful
Q:I would like to know how long it is. I am 6'4" and afraid it will be too short.
by|Nov 28, 2020
5 Answers
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A: I am 6’8” 240 lbs and purchased the XXXL. Fits great.
by|Jan 26, 2023
A: remeber it's a vest, i'm 6' 1" and it reaches over my hips.....
by|Dec 1, 2022
A: It will be short on you.
by|Oct 25, 2021
A: It will be too short. I am 5'10" and larger and it works. If you are thin it may work. Even short it will help under another jacket.
by|Jan 15, 2021
A: The length data of this vest is as below: S-25'', M-26'', L-27'', XL-28'', 2XL-29'', 3XL-30''. And please refer to the last image for other size data. Thank you.
by|Feb 1, 2021
1 found this answer helpful
Q:Where is the size chart? Please provide a URL as it is not on this page. Thank you
by|Nov 24, 2020
2 Answers
Answer This Question
A: Please click on this URL and refer to the last image for the size chart: https://www.homedepot.com/p/306723560
by|Nov 27, 2020
A: The item was not as I expected, it didn’t work as ext
by|Feb 15, 2022
Q:Your specs for chest size of this vest online are confusing. For a xxl you show 55 inches. And for a xxxl u show 52 inches. Is this correct?
by|Nov 18, 2020
3 Answers
Answer This Question
A: Yes
by|Feb 1, 2022
A: Sorry for all the misunderstanding. The chest of 3XL size is 59 inches. And slide to the last image and refer to the size data on the complete size chart. Thank you.