Questions and Answers for Ortho Home Defense Insect Killer for Indoor & Perimeter Refill 2

A:  Ortho® Home Defense® Insect Killer for Indoor & Perimeter2 Ready-To-Use will kill crickets.

A:  Ortho Home Defense Insect Killer For Indoor & Perimeter2 RTU when used according to the label, this product poses no harm to pets.

A:  The underscore 2 in Ortho Home Defense Insect Killer For Indoor & Perimeter2 RTU indicates the version of the product.

A:  As long as this is applied according to label directions, there is no harm to humans. People may re-enter treated area after spray has dried. Once dry, it's very difficult to dislodge the residue, so exposure, if any would be minimal. If they are not sure about how long it takes for the product to dry, wait 24 hours. The better the area is ventilated the more quickly it will dry. Ortho Home Defense Insect Killer For Indoor & Perimeter2 product can be around baseboards in a kitchen, dining room, breakfast nook, etc. The product can be used to spray around cabinets and along counter top where it meets. Treated counter tops should be cleaned with soap and water before preparing food there. Please contact our Consumer Services team at 866-324-9192 for additional assistance.

A:  We're sorry to read about your disappointment with Ortho Home Defense Insect Killer For Indoor & Perimeter2 and appreciate your feedback. Be sure you have the hose firmly connected to the cap and that the wand is fully extended. Make sure the cap is in the "ON" position and the tip of the wand also is turned to a spray pattern. If you do not hear the motor in the wand running, try replacing the batteries. The sprayer may need re-primed, which is accomplished by placing the bottle above the wand and spraying continuously for 30 seconds. Soak the tip only of the sprayer in warm soapy water if a clog is believed to have formed due to dried, crystallized product. We want you to be confident in our products. For this reason, we offer a product guarantee to our consumers, which includes replacement of the spray wand if it is malfunctioning. At your earliest convenience, please reach out to us at 800-225-2883 if we can further assist.

A:  Ortho Home Defense Insect Killer For Indoor & Perimeter2 is registered to control the following ants: Argentine, Carpenter, Foraging Fire Ants, Pavement, Pharaoh/Sugar, Pyramid and Red/Western Harvester.

A:  Ortho Home Defense Insect Killer For Indoor & Perimeter is intended to be used as a perimeter room treatment, not to be broadcast over large areas or entire carpets or rugs.

A:  Ortho Home Defense Insect Killer For Indoor & Perimeter will not harm pets that eat insects that have been in contact with the product.

A:  Once dried, Ortho Home Defense Insect Killer For Indoor & Perimeter2 RTU can be washed off with soap and water. Simply getting the sprayed area wet should not pose a problem. You do not want to get area wet when product is still wet, as this will dilute the product and wash it off the application area.

A:  We answer each question about all of our products. Questions are not removed from the site.