Questions and Answers for Pacific Entries 36 in. x 80 in. Rustic Unfinished 2-Panel V-Groove Solid Core Knotty Alder Wood Reversible Single Prehung Interior Door
Q:I ordered this door and when my contractor went to install it, he found that both sides of the jamb contain the hole for the door knob bolt rather than one side for bolt and one side for hinges. The 24" door I ordered arrived with correct jambs, but the frame was natural rather than primed. The 30" door with incorrect jamb is primed as the description states but I received an incorrect jamb. How do I rectify this situation??? I need a new jamb sent to me or to my local Home Depot. Tried to contact the manufacturer, but there is no phone number on their website.
by|Jan 10, 2019
2 Answers
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A: contact pacificentries.com directly
by|Jun 8, 2019
A: In response to the person that answered my question, if you re-read my question, you will see that I have tried to contact the manufacturer and they have conveniently made themselves un-reachable - even to the kind manager at my local Home Depot who attempted to contact them while I was in the store. Turns out, if you order an item on-line, (even if the item is shipped to the store) you must deal with the "on-line" Home Depot community. Once a call was made to them, I was given a credit towards the price of the door which should cover the cost of having my contractor fix the problem.
by|Jun 30, 2019
3 found this answer helpful
Q:Were are these doors manufactured?
by|Oct 18, 2018
1 Answer
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A: wood and design from US. Manufactured in China
by|Oct 19, 2018
Q:What is the height of the bottom rail (the lowest horizontal section) of this door?
by|Oct 13, 2018
0 Answer
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Q:What are the rough opening dimensions for the UA2242P-28 and UA2242P-30 doors?
by|Oct 11, 2018
1 Answer
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A: 2" over
So,
28 = 30x82
30= 32x82
by|Oct 12, 2018
Q:Why is the 24" door more expensive than the 30" door? Is this a pricing error?
by|Sep 1, 2018
2 Answers
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A: a question for Home Depot as they set retails
by|May 12, 2019
A: Hi chowdergirl,
Thank you for the inquiry about the 24 in. x 80 in. Rustic Unfinished 2-Panel V-Groove Solid Core Knotty Alder Wood Reversible Single Prehung Interior Door. The prices of items are subject to many factors including a national average set by our corporate office along with collaboration from our manufacturers and vendors. Other considerations are where the merchandise is being sold, the type of materials, color and labor used to create the product. We appreciate your business and look forward to serving you in the future. Thank you for shopping Home Depot.
by|May 12, 2019
Q:A Customer wants to order prehung for a 2x6 wall. Is that an option?
by|Aug 3, 2018
1 Answer
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A: 6" interior jambs are not available. This would have to be a trim add situation
by|May 5, 2023
Q:When will the 24" and 30" prehung with prime jamb be available. I installed 3 doors as entry doors to bedrooms and love them so decided to put throughout the house. Easy to hang and look great.
by|May 2, 2018
0 Answer
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Q:Why are these priced and sold as “unfinished light maple” when it is made of alder? Seems deceptive to me
by|Apr 22, 2018
3 Answers
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A: There actually used to be an “unfinished alder” option as well as the “unfinished light maple” price was $100 less. Calling an unfinished alder “unfinished light maple” is deceptive.
by|Apr 10, 2021
1 found this answer helpful
A: Unfinished Alder is not an option in Home Depot's drop down. So color is most like maple as raw product.
by|Apr 10, 2021
1 found this answer helpful
A: It's just a color descriptor. They're not saying it's wood from a maple tree. If you look further down it says color/finish: unf light maple. There's also a stained golden oak version. Just the color. Wood is alder. Unfinished it has the color appearance of a light maple. It's not deceptive. I replaced all the doors in my house with these. Great solid doors with alder wood sourced from the PNW, where I'm at. They take stain beatufilly and assembly and install amazingly.
by|Apr 10, 2021
1 found this answer helpful
Q:Any idea when doors will be available to order again?
by|Mar 17, 2018
1 Answer
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A: They are available for order now. They would be shipped to you in the first week of April or available for pickup at a local HD store in that same time frame.