A: We don't require permitting but we are unable to advise as this may be required on your end depending on state/county or township you may live in. Thank you
by|Aug 21, 2023
Q:Can the Novara 1o' x 12' pergola be attached to a composite deck?
And are the dimensions given the dimensions on the footprint or at the top?
by|Jul 25, 2023
1 Answer
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A: Yes, but you would need to purchase hardware to attach as we do not provide. We do provide the dimensions of the Novara in our assembly manual on the front cover and there is a footprint in the back section of the assembly manual. If you need additional information, you are welcome to call 877-782-4482. Thank you
by|Jul 26, 2023
Q:What is the wind rating and snow load capacity for the Paragon Outdoor Novara Louvered Pergola
by|May 19, 2023
1 Answer
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A: Hello - This model has been tested in 80 mph winds when properly anchored to a foundation and the louvers in the open position. We recommend during the winter that the louvers remain open to allow the snow not to accumulate. Thank you
by|Apr 10, 2024
2 found this answer helpful
Q:What tools are needed to assemble
by|May 14, 2023
1 Answer
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A: This information is located within our manuals. The list includes tape measure, ladder, rubber mallet, phillips screwdriver,3/8" masonry drill bit, cordless drill with phillips bit. Thank you for inquiring.
by|May 16, 2023
Q:Can you customise pergola dimensions to 17*17 ft?
by|May 4, 2023
1 Answer
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A: The Florence pergola is offered in the 2 sizes 11x11 and 11x16. Please contact us directly at 877-782-4482 so we can help you with your size. Thank you
by|May 5, 2023
Q:How much are your replacement canopies for the 11 x 16?
by|Apr 6, 2023
1 Answer
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A: Contact our customer service team @ 877-782-4482. They will be glad to help with a canopy. Thank you
by|Jul 14, 2023
Q:My deck measurements are 10x16.5. Can this be modified to fit?
by|Mar 20, 2023
1 Answer
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A: Unfortunately, you cannot modify this to fit. Thank you
by|Mar 21, 2023
Q:Why is the one with SAND color top $100 more than the same one with COCO color top?
by|Mar 8, 2023
1 Answer
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A: Hi Tom:
This is probably a function of supply and demand by the Home Depot E-Commerce Team.
by|Mar 11, 2023
Q:What are the dimension of the posts?
Exterior Dimension and Interior Dimension, and Thickness.
Can I slide 4x4 wood inside the post, as 4x4 wood's actual dimension is 3-1/2"x3-1/2"?
by|Mar 1, 2023
1 Answer
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A: The posts on this pergola is 4x4, a 4x4 treated wood post will fit inside this post.
by|Mar 3, 2023
Q:What is the snow load capacity on the 11x16 frame model PR16WTG?
by|Feb 8, 2023
1 Answer
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A: The pergola does not have a snow load rating as it has an open roof. The canopy is recommended to be be removed for the winter season.