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Questions and Answers for Paragon Outdoor Florence 11 ft. x 11 ft. Aluminum Pergola in White Finish and White Canopy

Internet #304740897

Model #PR11WTW

Store SKU #1003067220

  • Constructed of heavy-gauge aluminum with a rust-resistant frame
  • Designed for year-round use with durable powder-coated finish
  • Convertible canopy top can be manually opened and closed

Questions & Answers

241Questions
caret
Q:Is a permit required?
by|Aug 19, 2023
1 Answer
Answer This Question

A:  We don't require permitting but we are unable to advise as this may be required on your end depending on state/county or township you may live in. Thank you

by|Aug 21, 2023
    caret
    Q:Can the Novara 1o' x 12' pergola be attached to a composite deck? And are the dimensions given the dimensions on the footprint or at the top?
    by|Jul 25, 2023
    1 Answer
    Answer This Question

    A:  Yes, but you would need to purchase hardware to attach as we do not provide. We do provide the dimensions of the Novara in our assembly manual on the front cover and there is a footprint in the back section of the assembly manual. If you need additional information, you are welcome to call 877-782-4482. Thank you

    by|Jul 26, 2023
      caret
      Q:What is the wind rating and snow load capacity for the Paragon Outdoor Novara Louvered Pergola
      by|May 19, 2023
      1 Answer
      Answer This Question

      A:  Hello - This model has been tested in 80 mph winds when properly anchored to a foundation and the louvers in the open position. We recommend during the winter that the louvers remain open to allow the snow not to accumulate. Thank you

      by|Apr 10, 2024
        2 found this answer helpful
        caret
        Q:What tools are needed to assemble
        by|May 14, 2023
        1 Answer
        Answer This Question

        A:  This information is located within our manuals. The list includes tape measure, ladder, rubber mallet, phillips screwdriver,3/8" masonry drill bit, cordless drill with phillips bit. Thank you for inquiring.

        by|May 16, 2023
          caret
          Q:Can you customise pergola dimensions to 17*17 ft?
          by|May 4, 2023
          1 Answer
          Answer This Question

          A:  The Florence pergola is offered in the 2 sizes 11x11 and 11x16. Please contact us directly at 877-782-4482 so we can help you with your size. Thank you

          by|May 5, 2023
            caret
            Q:How much are your replacement canopies for the 11 x 16?
            by|Apr 6, 2023
            1 Answer
            Answer This Question

            A:  Contact our customer service team @ 877-782-4482. They will be glad to help with a canopy. Thank you

            by|Jul 14, 2023
              caret
              Q:My deck measurements are 10x16.5. Can this be modified to fit?
              by|Mar 20, 2023
              1 Answer
              Answer This Question

              A:  Unfortunately, you cannot modify this to fit. Thank you

              by|Mar 21, 2023
                caret
                Q:Why is the one with SAND color top $100 more than the same one with COCO color top?
                by|Mar 8, 2023
                1 Answer
                Answer This Question

                A:  Hi Tom: This is probably a function of supply and demand by the Home Depot E-Commerce Team.

                by|Mar 11, 2023
                  caret
                  Q:What are the dimension of the posts? Exterior Dimension and Interior Dimension, and Thickness. Can I slide 4x4 wood inside the post, as 4x4 wood's actual dimension is 3-1/2"x3-1/2"?
                  by|Mar 1, 2023
                  1 Answer
                  Answer This Question

                  A:  The posts on this pergola is 4x4, a 4x4 treated wood post will fit inside this post.

                  by|Mar 3, 2023
                    caret
                    Q:What is the snow load capacity on the 11x16 frame model PR16WTG?
                    by|Feb 8, 2023
                    1 Answer
                    Answer This Question

                    A:  The pergola does not have a snow load rating as it has an open roof. The canopy is recommended to be be removed for the winter season.

                    by|Feb 8, 2023

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