Questions and Answers for Pioneer Low-Ambient 24,000 BTU 2 Ton 18 SEER Ductless Mini Split Wall Mounted Inverter Air Conditioner with Heat Pump 208/230V

A:  Not this specific model, but Pioneer has many models with E.S. certification, please search the entire line at pioneerminisplit com

A:  Sure, any local HVAC technician can service it. Call if you have questions or need manuals. 800-243-0340

A:  Not this model. Pioneer line has 2, 3, 4 and 5 zone models. Please search for Pioneer Multi Split systems.

A:  Hello! The cost is variable. Expect to have 4-5 hours spent on the entire installation process for most common installations. Typical installation professionals charge an average of $75 per hour, and upwards.

A:  Hello! Yes, this system is a heat pump meaning it provides both heating and cooling.

A:  Yes you can use it for heat as well.

A:  Yes it is a heater and AC

A:  Hello! This is a product purchase listing, for installation queries please contact your local home depot service desk, or send us an email at support@pdhvac.com and we can send a list of recommended installers in your area. The cost is variable. Expect to have 4-5 hours spent on the entire installation process for most common installations. Typical installation professionals charge an average of $75 per hour, and upwards.

A:  Hello! Yes that would be completely fine to do and would be more efficient as well.

A:  Proper Drainage is important. There is no heater element to disperse the water built into the unit. It has a drain hose that is intended to go outside or into a draining pan. I have it so it drains outside. The unit is not designed with a heater (hence the price category). It can produce 1qt water in one hour while running the AC.

A:  Yes. Sort of. Lines are sealed to keep them clean, but you need to unseal them to make the connections. You MUST keep dust and debris from getting in the lines while working with them.

A:  Sure, simply trim and re-flare to exact size. Lines are not charged.